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 Unauthorized google purchase, youngjoy g.co

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TSbadigol
post Nov 26 2018, 11:22 AM, updated 8y ago

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I received 3 SMS stating that I made purchases via google. I've called the bank and cancelled my card which I never use it to purchase anything at google before.
In my statement I see that the charge is from: GOOGLE *YOUNGJOY G.CO/HELPPAY #GB.
3 transaction were made for RM19.90 each.
I googled youngjoy and I did not get any details about it except for lots of fraud complaints.
Any idea what type and who is this fraud?
edriem
post Nov 26 2018, 11:24 AM

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CC fraud

This post has been edited by edriem: Nov 26 2018, 11:25 AM
kons
post Nov 26 2018, 12:59 PM

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sounds like online gaming platform.
and your card probably has been saved into your google account.

if you did not make the transaction... as of now.. you should have:

changed your google password to something more complex.
contact google support to refund..

your card is still safe so no worries.




TSbadigol
post Nov 26 2018, 02:23 PM

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QUOTE(kons @ Nov 26 2018, 12:59 PM)
sounds like online gaming platform.
and your card probably has been saved into your google account.
never used this particular card before with google

if you did not make the transaction... as of now.. you should have:

changed your google password to something more complex.
contact google support to refund..
yup. did that

your card is still safe so no worries.
*
Thanks for your feedback
adlizinc
post Nov 26 2018, 02:36 PM

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i got the same problem last friday..received an sms for two transaction charge to my credit card from google services rm4.00 & rm30.60..i never use that card for any app purchases...i'm using an iphone and i'm using a different credit card for app store.. immediately call the bank informed them i did not initiate the purchase.. they confirm my card was charge..suspect a credit card fraudster or hacker..the card was canceled immediately and ask me to fill in a dispute form..will receive new card in 5 days time..
TSbadigol
post Nov 26 2018, 02:50 PM

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QUOTE(adlizinc @ Nov 26 2018, 02:36 PM)
i got the same problem last friday..received an sms for two transaction charge to my credit card from google services rm4.00 & rm30.60..i never use that card for any app purchases...i'm using an iphone and i'm using a different credit card for app store.. immediately call the bank informed them i did not initiate the purchase.. they confirm my card was charge..suspect a credit card fraudster or hacker..the card was canceled immediately and ask me to fill in a dispute form..will receive new card in 5 days time..
*
You might need to report it to google as well
Unauthorised Transactions
jonlee
post Nov 26 2018, 02:53 PM

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I was charged RM399, called cc and they cancelled and replaced the card. They investigate on the transaction also, in which they reimburse back in next statement.
adlizinc
post Nov 26 2018, 02:55 PM

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QUOTE(badigol @ Nov 26 2018, 02:50 PM)
You might need to report it to google as well
Unauthorised Transactions
*
thanks..i already informed the bank..should be ok i guess..
TSbadigol
post Nov 26 2018, 02:58 PM

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QUOTE(jonlee @ Nov 26 2018, 02:53 PM)
I was charged RM399, called cc and they cancelled and replaced the card. They investigate on the transaction also, in which they reimburse back in next statement.
*
Damn .. RM399 is alot. I wonder what did they buy?

 

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