The 4G is depend your location signal. You can test at Speedtest.net

Or you ask your friend test their maxis mobile 4g in speedtest.net, same result

Max I tested around 40Mbps

Now tested at PJ (inside building) only 13Mbps

No worry, the dongle can achieve the max speed for the speed.

Actually I want to say, this thread keep complaint the dongle plug into laptop unable use.............in fact you can self purchase a 4G modem, then can be settle

The stock 4G modem has firmware lock to prohibited utilize out from maxis router

is the dongle only work if plug into maxis router

unlimited

https://www.maxis.com.my/terms-conditions/p...2320.1569589986

25. Service(s) with Wireless Backup (LTE/3G) (“MaxisONE Home 4G Backup”)
The Wireless Backup is only valid for a subscription of MaxisONE Prime Package.
Customers are provided a 4G Data Only SIM Card as a MaxisONE Home Backup. This SIM Card is only used when MaxisONE Home is disconnected.
While waiting for the Service(s) to be restored, you may be automatically connected to temporary internet through the Residential Gateway Modem (“RGW”) via Wireless Backup.
You are strictly not allowed to remove the Maxis Equipment (including any SIM Card) from the RGW without Maxis’ written permission. Warranty may void and service may be barred if SIM Card is removed.
In the event that the Maxis Equipment (including any SIM Card) is lost or broken, you will be charged accordingly for the replacement and delivery of Maxis Equipment. The charge will appear in the next monthly bill.
There is no guarantee of speed. Availability of service depends on Mobile Data Coverage.
The Service(s) with Wireless Backup is offered as a bundle package. Suspension or barring or termination of the Service(s) will also cause Wireless Backup to be suspended or barred or terminated at the same time.
The roaming functionality of this SIM Card is disabled by default. However if you wish to enable roaming using this SIM Card, you will be charged the prevailing roaming charges as set out in the Pay-Per-Use Tariff as stated in (https://www.maxis.com.my/terms-conditions/personal/appendix/maxisone-world/).

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25d. You are strictly not allowed to remove the Maxis Equipment (including any SIM Card) from the RGW without Maxis’ written permission. Warranty may void and service may be barred if SIM Card is removed.

We use the backup sim with modem in computer only, dont use it on phone/tablet

Did you receive any notification about the banned?

You all take out from USB dongle to use?

I suspect its not banned, it was force update the dongle firmware cause it cant use anymore out from the maxis router.

refer back to earlier in this thread, many forumer mentioned it already

Alternative. A+B wont be work, Maxis is detecting the login status of both fiber and sim. Either 1 activate in the same time

I replying message with usb dongle in laptop

My maxis one prime plan is the very first batch since it launch. The USB dongle still working freedom now

I using the fiber and USB dongle in the same time now, still ok

I did not use on phone, only dongle in laptop

new batch dongle come with firmware lock, only can use with Maxis router

only the first batch's firmware did not lock, as long as they dont self update it