just call normal hotline.

cant choose department

Done. Yesterday my Maxis 4G Backup dongle already active. Receive sms n emel notification that my back up sim registered. Try n working well.

Mine until now still not activated.. I don't know what else i can do..

My sim dongle registered by maxis around 48 hours start the day they give me the dongle and sim.. but im suggest u can call the maxis center or walk to nearest maxis centre to check your case.

Mine just get activated after getting help from local dealer..

Another issue now..The 4G sim is activated, but when plug into router, its status is UNPLUGGED. Even i off the modem, the router wont use the 4G sim as back up..

Anyone successfully use the dongle outside without disconnecting the home fiber wifi? I waited 3 days and still havent activate... I called them and now only going to activate within 24 hours.

I tested earlier, can activate both together.

Anyway, stated in Maxis web Q&A, if detected using without the router, you will be ban

but you have been using it? have you been banned? hahaha

I just tried few minutes.............still alive

Mine just activate yesterday

I take out the sim card and using in my laptop 2 months already.

Maxis Q&A


Attached thumbnail(s)

just plug in the doogle into laptop cam straight be connected?

unlimited GB great still alive right

Yes

At what speed the dongle sim card can give for upload and download?

Sorry guys, see if anyone of you has some insight on my issue.

I was trying out the 4g backup line. But it seems like I can't get any connection to the Internet. The sim on the dongle is activated.

I tried using it on the router. Can't get any connection. Tried it on the laptop. Can see that I've got Wan ip and lan ip. Means technically is connected to Maxis network. But I cannot get to the net. Cannot even reach Google. Can't ping any external ip or host.

Pulled out the sim and place it into a phone. Works without any issues. Can get to Internet no issues. Pull out sim and place back on to the dongle. Still no success. Tried a different apn settings. Also cannot..

Any ideas?

This post has been edited by akarsan: Feb 2 2019, 03:05 AM

The dongle not necessary any setting, simply plug in computer then can connect.

Your dongle may have problem

I have same issue with him. Plug the dongle to pc / laptop, it will show connected but you wont be able to use the internet. I believe it has to do with how maxis configure the dongle for not allowing it to be used without the router.