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 Boost App Discussion Thread V2, Malaysia's Homegrown Lifestyle E-Wallet

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xxnazxx
post Jan 7 2019, 11:44 AM

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quick question,

i have reached my monthly 4500 spending limit.

can i still top up boost and withdraw money after hitting the spending limit
xxnazxx
post Jan 7 2019, 12:07 PM

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Is there a way to check the spending limit level?
xxnazxx
post Feb 7 2019, 09:48 AM

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QUOTE(mamamia @ Feb 7 2019, 09:42 AM)
Anyone able to top up the wallet? I try and keep showing something wrong..
*
Same here. Must be server problem
Etc
xxnazxx
post Mar 14 2019, 09:09 AM

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so this morning received a message from boost stating that for security reasons they have removed my saved credit/debit cards. (both Big pay cards).

requested to add the cards back and was not successful. anyone encounter the same prob?

is boost following the foot steps of Bigpay, that the same card can not be in two or more accounts.
xxnazxx
post Mar 17 2019, 11:34 PM

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QUOTE(mamamia @ Mar 17 2019, 11:06 PM)
My experience:

Top up with Amex, RM30- RM50; no need OTP
Top up with BigPay, RM40, need OTP, but failed after key in OTP correctly with error your card was not charged..

My sis account- can’t even add bigpay as saved card.. failed after key in OTP.. top up with AMEX no OTP and wallet balance added..
*
This has been the situation for me currently. Cards were removed by boost due to upgrade (alleged security reasons).
Added bigpay card and was pre auth rm4 - successful.
But when topping up boost with bigpay, it prompted otp again, after keying in the otp, failed.

No issue with other cards, after pre auth rm4, topping up does not requires otp again.
xxnazxx
post Mar 21 2019, 11:24 AM

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i think now Boost is following Big Pay's foot step of not allowing one CC into two or more Boost Accounts.
xxnazxx
post Mar 21 2019, 11:35 AM

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QUOTE(darkterror15 @ Mar 21 2019, 11:33 AM)
so far i didnt get 0 cent for reward, minimum is 20 cents..lol
*
minimum i have gotten is 5 cents
xxnazxx
post Mar 22 2019, 08:53 AM

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QUOTE(ClarenceT @ Mar 22 2019, 08:15 AM)
Give up Bigpay.
M2 Amex is better choice.
*
this morning even my Amex can't top up boost.

removed the card and adding it back up also can't.


xxnazxx
post Mar 22 2019, 09:12 AM

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QUOTE(Vieon @ Mar 22 2019, 08:54 AM)
i find out if the card got use at multiple boost account before, it will totally not able to use to top up even if you delete and rea-dd.
*
ok let me try a fresh card and update
xxnazxx
post Mar 22 2019, 09:12 AM

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QUOTE(Vieon @ Mar 22 2019, 08:54 AM)
i find out if the card got use at multiple boost account before, it will totally not able to use to top up even if you delete and rea-dd.
*
update: True

This post has been edited by xxnazxx: Mar 22 2019, 09:14 AM
xxnazxx
post Mar 22 2019, 09:37 AM

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QUOTE(jkngo2003 @ Mar 22 2019, 09:35 AM)
my amex also cannot use alr
*
do u added the amex in two or more boost accounts?

if yes, then the card shall not be used at all.

xxnazxx
post Mar 22 2019, 04:31 PM

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for my situation after the new update (boost removed all cards)

i added my Amex CC to my Boost account and wife's boost account (meaning 2 accounts)

the first day added card and top up for both accounts went through.

the second day both accounts can't top up with the card. deleted the card from wife's account, try to re added the card to mine but failed.

however i added HSBC card to my account (added and top up successfully)
CIMB card to wife's account (added and top up successfully) too.

so if it is a technical error from Boost side, that is good news. because blocking Amex card is such a waste and frustrating.
xxnazxx
post Mar 22 2019, 04:43 PM

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QUOTE(lilsunflower @ Mar 22 2019, 04:39 PM)
I asked them directly again if it's my account problem or a system problem. They haven't answered.... I just want to know if its a temporary system error or if my account has been "flagged"/ "barred". No one has indicated so far that my account is dodgy. Are you contacting CS too?
*
no, i didnt contact CS.

i just tried to add other cards which has not been associated or added to any boost accounts. and it was ok

however i did tried to re added the AMEX several times, morning, afternoon but failed.
xxnazxx
post Mar 23 2019, 09:45 AM

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user posted image

I just don’t understand what is wrong. Today can not top up with my saved card anymorw
xxnazxx
post Mar 23 2019, 10:24 AM

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QUOTE(jiaen0509 @ Mar 23 2019, 10:22 AM)
Same. B issuer card cannot be used. All others card work fine
*
This is not Big pay. This is hsbc. I added it yesterday and was able to top up. Today can not
xxnazxx
post Apr 15 2019, 08:54 AM

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does spending the shake rewards received is included/counted in the RM4500 monthly spending limit?

This post has been edited by xxnazxx: Apr 15 2019, 08:55 AM
xxnazxx
post Jul 12 2019, 08:32 AM

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why does sometimes "card not charge" pops out

i hate when this happen, especially when ur about to pay for something and ready to reload boost.
xxnazxx
post Jul 17 2019, 08:50 AM

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been having problem to reload this morning too.

"card not charge"

yesterday was fine.

CC- Bigpay
Phone - Iphone
xxnazxx
post Sep 3 2019, 12:45 PM

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i hate it when it says Card not charge.
been trying to top up wallet since yesterday with CC but failed with both CC's registered.

how to solve this?
xxnazxx
post Oct 18 2019, 03:38 PM

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i tried to pay ptptn ujrah with boost but failed

it says "sorry, there was a problem. Please try again"

account no is IC no right?



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