QUOTE(msa9696 @ Apr 25 2019, 05:38 PM)
I still think Boost should be more transparent and impose rules on behaviour they discourage, ie
- one account per NRIC
- lower withdrawal limit, lower top up limit, specific spending/withdrawal ratio etc (if they think that current limit is subject to too much abuse)
Instead, they simply give such subjective rules, if they discourage multiple accounts, shouldn't even listed in their FAQ which clearly allow others to assume it's fine to have many accounts (and probably abuse it).
Also, simply quoting clause xx doesn't help, there's nothing to hide, no need to simply block users by mentioning "you break rules xxx which we cannot reveal"....just be transparent, then people will know what can be done, what cannot be done.
I only have 1 account, but for bill payment, say Unifi RM 200, I will pay RM 50 every week. Does that considered abuse? It's very subjective. If they discourage this, then restrict one payment per month per account etc, rather than simply blocking account for doing so (if any, so far my account still fine)
agree that they should be transparent on their rules and regulation. for those topup limit, withdrawal limit...... it really just depend on what market they wanna to penetrate to.
QUOTE(msa9696 @ Apr 25 2019, 06:14 PM)
To me doesn't matter whichever words being used, still imply the same thing. I disagree with this being considered manupulate/abuse, they must understand, there are also many people who can't afford to pay the whole bill in one payment, there are people out there who pays bit and bit. Of course for me it's for shake or contest. Again, it's such simple logic if they discourage then just impose stricter rules (which they already did for many ie once per day etc)
Following up this thread closely, problem is I still see a lot of people who I believe are genuine customers spending also kena for nothing, one is the frequent top up to earn mission coins which is quite stupid that they block the card reload on their promo which obviously need customers to do so.
ya. i think they probably just all depend on the system predefined rules and most of them just ignoring the customer request.....
QUOTE(cclim2011 @ Apr 25 2019, 07:48 PM)
nah. something wrong with the implemntation of rules and rewards. jist give by percentages right for rewards. why i pay rm5 to astro can get 50cent (sometimes rm1) and when i pay 100 i get rm2 and occasionally rm3. what are they trying to encourage? just give 10cents for rm5 max right? cant implement?
then yesterday i wanted to top up rm100 but will never be successful. only force me to top up rm50. what is the objectives? enocurage me to keep getting mission coins?
wells no one know how they running their business internally.