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 Boost App Discussion Thread V2, Malaysia's Homegrown Lifestyle E-Wallet

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won931106
post Apr 13 2019, 06:38 AM

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QUOTE(beLIEve @ Apr 12 2019, 11:53 PM)
Sifu explained before. One advantage of cashing out with boost is to avoid BP card eaten by ATM machine. Once eaten, big hassle to get back.
Sometimes system problem, so it takes longer to update. Few days also I kena before.
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card eaten?

QUOTE(ClarenceT @ Apr 13 2019, 06:27 AM)
Usually I burn my TP at SenQ (Kuching) or Maybank Card Centre - The Gardens.

500 TP  = RM1
https://www.maybank2u.com.my/WebBank/OTS-outlet.pdf

https://www.maybank2u.com.my/mbb_info/m2u/p...d=/mbb/Personal

or get the vouchers at Maybank Card Centre - The Gardens / 1U.
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yes for TP better to go for direct redemption (either merchant counter that allow TP redemption or on the spot redemption at card center) to avoid extra charge on TP for postage
won931106
post Apr 13 2019, 07:55 AM

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QUOTE(David83 @ Apr 13 2019, 07:51 AM)
RHB
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machine error or security reason? does the bank give any reason or cause of it?
won931106
post Apr 13 2019, 11:07 PM

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QUOTE(xeon1989 @ Apr 13 2019, 03:53 PM)

For digital voucher such as Lazada voucher, will it need TP for postage also?
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this 1 need to further check.

https://pictr.com/images/2019/04/13/09TGo2.png

10% high?
won931106
post Apr 14 2019, 07:08 PM

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QUOTE(xperiaDROID @ Apr 14 2019, 10:48 AM)
I can foresee that I'm ditching Boost for something else in the future, hopefully not, but I'm already feeling it now, and it's probably gonna be because of some stupid attitude from them...

One of my friend already ditched Boost cuz they're too stubborn to reverse the money (for bill payment due to network error) back to him, tried to contact BNM but BNM told him to escalate the issue to Axiata instead, he instantly gave up.

This is what happens when you replace a great mat salleh CEO to an incompetent local CEO.

As much as I hate TnG as a company, their e wallet is probably the best alternative to Boost so far.
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although I was quite new to boost....... but what i can fell is all were good. just when it comes to issues and need for CS help. that the worst experience

QUOTE(ericlks91 @ Apr 14 2019, 01:57 PM)
I already ditched boost for a few weeks now and it feels good. Mostly using RazerPay now as they have RM5 instant discount for mininum RM10 spent almost every week. Last I checked, the boost CS Manager Syakirah quit 2 months ago, so CS has no lead now. So gd luck guys, it's gonna get worse.
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CS lead quit? which mean no one is actually can make any kind of immediate decision when we go for CS
won931106
post Apr 14 2019, 08:28 PM

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QUOTE(ericlks91 @ Apr 14 2019, 07:54 PM)
No. Those lousy CS can make their own decision - close every single ticket and not give a F. They know they won't get fired anyway, no one is checking their work. wink.gif
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if like this then it would be hard for us if hit any issue.



oh ya by the way i just try to bind my Maybank 2 Amex but failed twice. does anyone same as me?
won931106
post Apr 14 2019, 08:29 PM

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QUOTE(nazi2014 @ Apr 14 2019, 08:27 PM)
Anybody got issue to add american express card? Pls helpppppppp
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yes bro...... i am just getting the same error when i tried to add my Maybank Amex 5 min ago
won931106
post Apr 15 2019, 11:06 PM

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QUOTE(saitong09 @ Apr 15 2019, 10:06 PM)
Taking the mission of mobile top up, top up rm5 2 times today and get shake reward 2x rm1. Later when complete rm30 get mission rewards of rm3. Not bad smile.gif
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what? 20% of the reward with topup of RM5? so nice and lucky you are

won931106
post Apr 16 2019, 07:38 AM

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QUOTE(saitong09 @ Apr 15 2019, 11:14 PM)
Sometimes 50 cents, but 70% get rm1 smile.gif
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oh like this...... so this mean in order to get max shake reward for topup then we should always go for RM5? blink.gif
won931106
post Apr 18 2019, 07:20 AM

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QUOTE(simonmada @ Apr 18 2019, 12:32 AM)
Anyone got topup problem?

I keep getting this error:
Sorry, card not charged. We could not charge your card due to an error. Please try again or use a different card
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what card is it?
won931106
post Apr 22 2019, 07:53 AM

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QUOTE(kit2 @ Apr 22 2019, 07:28 AM)
now cannot topup using added card. sad.gif
anyone getting the same issue?
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from previous post.
do you have done something like remove and re-add the card?
card used for multiple account?
or whatever thing you might do previously other than add card and perform topup?
won931106
post Apr 26 2019, 12:02 AM

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QUOTE(msa9696 @ Apr 25 2019, 05:38 PM)
I still think Boost should be more transparent and impose rules on behaviour they discourage, ie
- one account per NRIC
- lower withdrawal limit, lower top up limit, specific spending/withdrawal ratio etc (if they think that current limit is subject to too much abuse)

Instead, they simply give such subjective rules, if they discourage multiple accounts, shouldn't even listed in their FAQ which clearly allow others to assume it's fine to have many accounts (and probably abuse it).

Also, simply quoting clause xx doesn't help, there's nothing to hide, no need to simply block users by mentioning "you break rules xxx which we cannot reveal"....just be transparent, then people will know what can be done, what cannot be done.

I only have 1 account, but for bill payment, say Unifi RM 200, I will pay RM 50 every week. Does that considered abuse? It's very subjective. If they discourage this, then restrict one payment per month per account etc, rather than simply blocking account for doing so (if any, so far my account still fine)
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agree that they should be transparent on their rules and regulation. for those topup limit, withdrawal limit...... it really just depend on what market they wanna to penetrate to.

QUOTE(msa9696 @ Apr 25 2019, 06:14 PM)
To me doesn't matter whichever words being used, still imply the same thing. I disagree with this being considered manupulate/abuse, they must understand, there are also many people who can't afford to pay the whole bill in one payment, there are people out there who pays bit and bit. Of course for me it's for shake or contest. Again, it's such simple logic if they discourage then just impose stricter rules (which they already did for many ie once per day etc)
Following up this thread closely, problem is I still see a lot of people who I believe are genuine customers spending also kena for nothing, one is the frequent top up to earn mission coins which is quite stupid that they block the card reload on their promo which obviously need customers to do so.
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ya. i think they probably just all depend on the system predefined rules and most of them just ignoring the customer request.....

QUOTE(cclim2011 @ Apr 25 2019, 07:48 PM)
nah. something wrong with the implemntation of rules and rewards. jist give by percentages right for rewards. why i pay rm5 to astro can get 50cent (sometimes rm1) and when i pay 100 i get rm2 and occasionally rm3. what are they trying to encourage? just give 10cents for rm5 max right? cant implement?

then yesterday i wanted to top up rm100 but will never be successful. only force me to top up rm50. what is the objectives? enocurage me to keep getting mission coins?
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wells no one know how they running their business internally.

won931106
post Apr 27 2019, 05:16 PM

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QUOTE(starry-starry @ Apr 27 2019, 04:16 PM)
I joined 2 missions in the following sequence:

First - Pay RM70 bill - RM4 cashback
Second - Pay RM120 bill - RM8 cashaback

Decided to pay my Unifi bill - RM70 in order to fulfill the first mission. Who knows Boost considered the RM70 bill for the second mission I activated. No big deal though but I just would like to understand how this works? Shouldn't it go according to sequence or amount? What if I had paid RM120 first, would Boost consider the bill payment for first activated mission (pay RM70 get RM4)?
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the system would take priority on the mission sequence......
which mean even u stack up multiple similar mission the action only goes to the 1st mission that meet the criteria
won931106
post Apr 27 2019, 05:18 PM

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QUOTE(won931106 @ Apr 27 2019, 05:16 PM)
the system would take priority on the mission sequence......
which mean even u stack up multiple similar mission the action only goes to the 1st mission that meet the criteria
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this was from my personal trial and result. maybe other would have different result? who knows? cause i just tried it for once
won931106
post Apr 28 2019, 10:14 AM

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QUOTE(gametest89 @ Apr 28 2019, 01:19 AM)
Is really cooldown period or they blocked permanent? Or they might banned perma and might cd either one? Actually this is not first time i met this problem, before this i use ambank bonuslink card in my boost account, then i try to add the same card to my gf boost account but its unable to add, then after few weeks i change my boost account cc, then i try to add back the same card to my gf account, then poof suddenly its work, so this is confusing me, i wonder if they blocked my account by using cc permanent or just suspend by few days or few weeks, i hope anyone have clear details can pm me and teach me what to do, im reach an stuck now=(
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for this question, i think other than the person whole write the program and the person who give such requirement (which most likely boost internal staff) no other can give you an exact answer

QUOTE(voncrane @ Apr 28 2019, 06:45 AM)
I always go into the mission to tell it I'm about to fufil it.. So count my quota.. Works everytime. Even for topups.. Thing about topups is that.. If you have 30 and 50 missions.. You topup say 30 - 50+, it goes and fulfills the RM30 mission first and the balance does not count towards the RM50 completion, or vice versa.. But usually it's the smaller amount mission that gets auto-completed first. Simple workaround.. Go into each and use their buttons to top up individually. Starting with exactly RM30 and RM50 for their respective missions. Both will be completed.. No fuss.
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i think the sequence of the mission arrangement at your activated mission list is being take into consideration. while for those who mention click on the mission to let it navigate to the corresponding page probably they are right as i never try for that
won931106
post Apr 28 2019, 10:15 AM

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QUOTE(ikanbilis @ Apr 28 2019, 08:12 AM)
Pay bills mission all fully activated. WTF
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QUOTE(monodevil @ Apr 28 2019, 09:36 AM)
Scan n pay mission also fully used quota  rclxms.gif
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quite a lot mission had being fully activated when i try to check if there any new mission that i am able to activate sad.gif
won931106
post May 1 2019, 10:59 AM

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QUOTE(MGM @ May 1 2019, 09:35 AM)
I think early morning still have but all 2 of our premier Boost accounts already have 2 CCs. Can 17+ yearold member be upgraded to premier?
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there should be no limit as long as u have an valid IC number for the upgrade
won931106
post May 1 2019, 11:43 PM

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QUOTE(genchwan @ May 1 2019, 10:39 PM)
Mission fully activated means the mission will not be available anymore?
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well there was some kind of randomize issue in which those fully activated mission would have chance to be available on any random time when u try to view the mission page. but as i don't have those payment to be made so didn't try and go for the activation of mission. yet i think should be able to as you could see most mission activated times has always been more than the mentioned number of activation
won931106
post May 4 2019, 01:37 PM

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QUOTE(MGM @ May 4 2019, 11:59 AM)
Have u tried swiping to the right?
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why does it seem so many person never try to swipe for left and right just in case it might work and keep asking before actually try? wondering rclxub.gif
won931106
post May 4 2019, 01:42 PM

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QUOTE(nazi2014 @ May 4 2019, 12:46 PM)
Im asking for 2nd time. How to check Our boost acc is registered with which ic number? is it posibble to check?
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it seem it wasn't possible to check within the app. the only way should be asking CS.
yet i dont think CS would simply exposing the IC number for you.
please if no one here were answering your question, this probably would just mean none of us know and kindly go for CS as this is actually what CS is for.
Thanks you.
won931106
post May 7 2019, 09:59 PM

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QUOTE(tansam @ May 7 2019, 12:09 PM)
For parkson voucher, try redeem via asiamiles iredeem. Only need 42700tp(m2c) for rm100 parkson voucher and free delivery.
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just go and find it out after read this

QUOTE(avinlim @ May 7 2019, 05:17 PM)
Now all starting to revised T&C due to Boost & BP abusers...  rclxms.gif  rclxms.gif  rclxms.gif
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is it related to BP? cause those changes takes no effect on BP topup

QUOTE(tansam @ May 7 2019, 08:52 PM)
Depends on your card. If using mbb2premier, it only need 25700TP to redeem 6100asiamiles. But, you need to redeem Asia miles in multiple of 1000. No other charges.
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but MBB2Premier not so easy for low income people sweat.gif

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