Boost App Discussion Thread V2

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Boost App Discussion Thread V2, Malaysia's Homegrown Lifestyle E-Wallet

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starry	Nov 28 2018, 05:18 PM Return to original view \| Post #1
On my way Junior Member 515 posts Joined: Jan 2003	QUOTE(cybpsych @ Nov 28 2018, 04:04 PM) just wondering about this .... how do Boost determine the "success"? 1) fund tansferred? 2) "yellow pie" icon changed to "green tick" icon?<-- this would take a few days to get updated after fund transfer though. From my past withdrawals, the "yellow pie" icon changed to "green tick" icon a couple of hours after the fund appeared in the bank account. QUOTE(jfleong @ Nov 28 2018, 04:08 PM) When they update their system, which could take some time. My case : 15th last withdrawal, just now tried still say wait until last withdrawal processed Has the "yellow pie" icon changed to "green tick" icon?
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starry	Nov 29 2018, 12:08 PM Return to original view \| IPv6 \| Post #2
On my way Junior Member 515 posts Joined: Jan 2003	QUOTE(MilesAndMore @ Nov 28 2018, 10:03 PM) Pardon my ignorance, but where can I find this yellow pie icon and green tick icon ? Thanks Go to profile ->transfer out to bank ->
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starry	Dec 3 2018, 12:42 PM Return to original view \| IPv6 \| Post #3
On my way Junior Member 515 posts Joined: Jan 2003	QUOTE(peri peri @ Dec 2 2018, 11:11 PM) since when boost thread move here? anyone facing issue to trnasfer money out to casa? mine cannot perform since last month until now. what happened? already lodge complaint to cs, excuse only. still no resolve. QUOTE(tohff7 @ Dec 3 2018, 12:32 PM) This Boost, almost 1 week and my fund transfer to CASA still under processing (already got the fund in CASA) Want to make another transfer out also cannot... Try transferring to another bank account.
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starry	Dec 3 2018, 03:24 PM Return to original view \| IPv6 \| Post #4
On my way Junior Member 515 posts Joined: Jan 2003	QUOTE(peri peri @ Dec 3 2018, 03:03 PM) thx for reply, transfered to another boost acc, having same issue. cs giving an excuse saying a technical issue with banks for confirmation. Transfer to another CASA still facing same issue? Don't use the same CASA for the next transfer.
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starry	Dec 5 2018, 10:56 AM Return to original view \| IPv6 \| Post #5
On my way Junior Member 515 posts Joined: Jan 2003	QUOTE(hakkai0810 @ Dec 5 2018, 10:34 AM) anyone encounter before receive the payment advise but the money not reflected in bank account yet? Its been half hour since i receive the payment advise email but didnt see the amount in bank... I received payment advice email at 10.09am. I just checked at M2U, fund is in my account already. What bank did you transfer to?
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starry	Dec 16 2018, 05:10 PM Return to original view \| IPv6 \| Post #6
On my way Junior Member 515 posts Joined: Jan 2003	Hi all, Can I cash out from my Boost account to my Maybank Joint Savings account?
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starry	Dec 17 2018, 03:47 PM Return to original view \| IPv6 \| Post #7
On my way Junior Member 515 posts Joined: Jan 2003	QUOTE(timo1003 @ Dec 17 2018, 01:10 PM) Yes should be ok. I did mine back a couple of months ago. Mbb too.. Great! Thanks so much for the heads up
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starry	Jan 1 2019, 11:04 PM Return to original view \| IPv6 \| Post #8
On my way Junior Member 515 posts Joined: Jan 2003	QUOTE(wtw0911 @ Jan 1 2019, 03:30 PM) The reply that Hafiz is giving is just a template reply. I have one missing shake reward since mid of Dec and I still don’t get it till now eventhough multiple tickets have been opened and they just closed it directly. So I guess it’s time for me to move on and forget about the shake reward which gives small amount of reward? QUOTE(car_computer @ Jan 1 2019, 07:08 PM) i already raised request 6 times for missing yoodo reward. yet they still havent given me the reward yet. already due 20 days btw, today no shake reward for my fave transaction. i raised a ticket in boost app. i also attached screenshot of list of transaction details and shake reward page. but i still received standard answer from hafiz, and it is very disappointing that he marked “solved”. “Shake reward will be given upon every mobile credit top-up/payment transaction via Boost. If you have done any, please navigate to Profile > Shake Reward tab to redeem your rewards.” boost customer service has gone downhill I paid Unifi bill on 23 Dec until now still no shake reward. Raised the issue with Boost CS 3 times already. Once was ignored these are the other 2 replies: Sathish (Boost) Dec 24, 10:52 +08 Hi, Please check the reward on your Profile>Shake reward. If you still don't receive it, please send us a screenshot of your “Transaction” page and “Shake Reward” tab for our further checking. Thank you Boost Support Team Pooven Raj (Boost) Dec 31, 12:41 +08 Hi there, We are truly sorry for prolonging this, our team is working on it and we will surely update once it got rectified. Thank you for the understanding and patience. Boost Support Team
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starry	Jan 2 2019, 09:25 PM Return to original view \| IPv6 \| Post #9
On my way Junior Member 515 posts Joined: Jan 2003	QUOTE(David83 @ Jan 2 2019, 08:23 PM) Boost for Android got update. I just updated the app but still failed to top up using Maybank credit card.
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starry	Jan 2 2019, 10:52 PM Return to original view \| IPv6 \| Post #10
On my way Junior Member 515 posts Joined: Jan 2003	QUOTE(starry @ Jan 2 2019, 09:25 PM) I just updated the app but still failed to top up using Maybank credit card. Can top up now
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starry	Jan 2 2019, 11:13 PM Return to original view \| IPv6 \| Post #11
On my way Junior Member 515 posts Joined: Jan 2003	QUOTE(smaran44 @ Jan 2 2019, 10:57 PM) mine still persist since yesterday. just submitted the error message to Boost. I was able to top up one hour after I raised the issue to Boost CS.
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starry	Jan 3 2019, 10:24 PM Return to original view \| IPv6 \| Post #12
On my way Junior Member 515 posts Joined: Jan 2003	QUOTE(wtw0911 @ Jan 3 2019, 09:49 PM) Got my missing shake reward today. They just add a specific amount to my balance instead of the usual shake reward. Btw noticed that they are not actually doing manual adjustment in the system but instead they are using another account with the name of “Boost Reward” to send the money to our account Just got my missing shake reward for Unifi bill payment on 23 Dec after I mentioned false advertising in my email to Boost CS. Yup it was recorded as "Boost Reward"
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starry	Jan 4 2019, 07:54 PM Return to original view \| IPv6 \| Post #13
On my way Junior Member 515 posts Joined: Jan 2003	Just got RM5 Mytown Christmas cashback. I didn't spend at Mytown at all
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starry	Jan 5 2019, 09:36 PM Return to original view \| IPv6 \| Post #14
On my way Junior Member 515 posts Joined: Jan 2003	QUOTE(xperiaDROID @ Jan 5 2019, 04:10 PM) Anyone have the problem that after you requested to transfer money back to bank account, the pie icon in the app shows a tick instead of orange color? Is it normal? Yes, green tick means cash out successful, yellow pie means pending.
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starry	Jan 28 2019, 05:43 PM Return to original view \| IPv6 \| Post #15
On my way Junior Member 515 posts Joined: Jan 2003	I spent RM62.30 at Caring Pharmacy and RM30.10 at Pat Kin Pat Sun on 27 January. Do those transactions qualify for this week or next week Ang Pow Shake? Coz it shows this in my app at the moment:
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starry	Jan 28 2019, 05:55 PM Return to original view \| IPv6 \| Post #16
On my way Junior Member 515 posts Joined: Jan 2003	QUOTE(wtw0911 @ Jan 28 2019, 05:49 PM) The amount spent gets reset every Sunday so it will start from RM0 again on Monday. For payment on 27 Jan, it should be qualify for this week which is tomorrow QUOTE(David83 @ Jan 28 2019, 05:51 PM) Payment made on 27/01/2019 should be goes to last week count which result will be announced tomorrow. This week starts today after midnight. Wow response at LYN is faster than Boost CS No reply from Boost CS yet... Thanks so much for the heads up guys
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starry	Aug 22 2019, 05:13 PM Return to original view \| IPv6 \| Post #17
On my way Junior Member 515 posts Joined: Jan 2003	QUOTE(saitong09 @ Aug 22 2019, 04:47 PM) Not able to connect Same here
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