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Boost App Discussion Thread V2, Malaysia's Homegrown Lifestyle E-Wallet
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mktan78
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Nov 26 2018, 11:41 AM
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New Member
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Hi, can anyone advise how to terminate boost ? I'd installed and register but didn't seems to be using it, so decided to terminate this. Aside from uninstalling from phone (apps), what is needed to terminate boost account ?
Thank you.
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mktan78
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Nov 26 2018, 11:51 AM
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New Member
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QUOTE(cybpsych @ Nov 26 2018, 11:48 AM) Thank you.
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mktan78
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Jun 27 2019, 11:27 AM
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New Member
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Hi, What option we have if Boost support not responding to email inquiry about cashback not received? Numerous email sent but not a single response obtained.
Any customer service number etc?
Being involved with monetary and yet leaving customer at their support mercy to reply or not, loosing confident to perform any large sum of transactions aside from petty purchase only.
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mktan78
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Jun 27 2019, 03:57 PM
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New Member
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QUOTE(avinlim @ Jun 27 2019, 11:37 AM) Well, they dont allow u to use large sum also, MAX is RM1500/transaction as the wallet size only...haha. So cannot use boost to buy BIJAN. Hi, I'm looking at what option to reach boost support aside from email? Perhaps rm1500 is petty cash to you, but if it's dealing with money, you should have channel to report issue and get help. Well, perhaps you won't mind doing top up of rm1500 but didn't reflect in Boost wallet and you won't mind the money lost and you can't get it back and won't bother to reach boost support. Though this haven't happen, but it's reality that boost support do not reply my email when asking for help. Even TNG wallet have contact center, so this is the part I'm bizarre why boost still can survive with such support model in today's world yet still getting the usage demand. Common sense or not, perhaps we do have large consumer that's too rich and not bothered if hitting issue with monetary transactions that need to reach boost for support but under mercy of whether they reply to your email or not.
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