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 Boost App Discussion Thread V2, Malaysia's Homegrown Lifestyle E-Wallet

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kit2
post Apr 20 2019, 09:36 PM

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anyone managed to add and use mbb amex today? been getting error 404 not found when i tried to add.
kit2
post Apr 20 2019, 11:11 PM

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QUOTE(Joey_Chin12 @ Apr 20 2019, 09:47 PM)
No issue to topup money into bost this morning.
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QUOTE(anakMY @ Apr 20 2019, 10:35 PM)
I tried topping up via Amex , 2 times sucessful in the morning , 3rd time error. I tried again an hour ago it’s sucessful.
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QUOTE(wjleong15 @ Apr 20 2019, 10:35 PM)
no issue just top up
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thanks, but i'm unable to add card sad.gif
kit2
post Apr 21 2019, 01:55 PM

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QUOTE(monodevil @ Apr 21 2019, 08:03 AM)
M1 mission completed

M2 mission 68% in progress
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you spent rm180, so M1 (rm100 target) got completed, and the balance of rm80 goes to M2. does it work this way?
kit2
post Apr 22 2019, 07:28 AM

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now cannot topup using added card. sad.gif
anyone getting the same issue?
kit2
post Apr 22 2019, 07:56 AM

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QUOTE(won931106 @ Apr 22 2019, 07:53 AM)
from previous post.
do you have done something like remove and re-add the card?
card used for multiple account?
or whatever thing you might do previously other than add card and perform topup?
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nope, it is a BP card. added a long time ago. successsfully topped up once yesterday.

tried to add mbb amex yesterday but kept failing. could this be the reason they block my other card too?
kit2
post Apr 22 2019, 08:02 AM

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QUOTE(fxchange186 @ Apr 22 2019, 07:59 AM)
I had a problem since last week. But then , CS reply to my email saying that i can start reload. but yesterday i try to reload mbb amex (about rm1000) but not success. but i tried to lower the amount until 199 and was successful. this morning also i tried to reload again about 800 also cannot and try to lower the amount finally it was reloaded at rm299. you can try many times by lowering your amount.
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i was reloading just rm50...in order to get 5 coins..
should i lower further? rclxub.gif
kit2
post Apr 22 2019, 09:21 AM

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QUOTE(cooldude17 @ Apr 22 2019, 08:52 AM)
Anyone know boost customer service number?
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they don't want customers to call them smile.gif
kit2
post Apr 22 2019, 10:12 AM

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QUOTE(5025 @ Apr 22 2019, 09:47 AM)
Boost's CS usually will reply 1 time per day only? I reply to the question ask by CS, will get response next day.. -.-|||
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yup, it took me 8 days to get my missing cashback back. had to ask the same question 4 times because they initially didn't even read my question and just responded with standard template and then marked it as solved.
kit2
post Apr 22 2019, 10:40 AM

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QUOTE(majorarmstrong @ Apr 22 2019, 10:29 AM)
are you shake reward scammer?
If yes then most likely they flagged your account
pls do not try to add or remove the same card
remove the existing card and add a completely new card also wont work
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what is shake reward scam? how is it related to card reload?

i hardly use boost. just found out about mission so was planning to use it extensively. just realized the rm100 mission needs 10 coins but i only got 6.
kit2
post Apr 22 2019, 07:33 PM

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received this promo email shortly after i paid $34+ by scan and pay. looks like a mission but not on the mission list. anyone received similar promo?

user posted image
kit2
post Apr 23 2019, 10:32 AM

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QUOTE(p4n6 @ Apr 22 2019, 08:22 PM)
CONFIRMED IT IS A TEMPLATE, I got the below when complain about all 4 of my credit cards cant be added ...

Yes I have two account with same credit cards before, but I checked with them they said no issue. But if it is not allowed, why can't they say so and state properly? And fine, if that's not allowed then I can retain to use one account but why is that not allowed also?
Hi there,

Thank you for reaching out to us and sorry to hear that you are facing an issue using your credit card to cash into your Boost wallet.

This is due to the security features built-in our payment gateway which we are unable to disclose. In line with clause 5.1 of our Terms and Conditions, we highly advise you to use your other source of funds to cash into your Boost Wallet.

Our sincere apologies again and thank you for the understanding and patience.
Boost Support Team smile.gif
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among all the wallets out there, boost has the highest level of distrust with card reloads.

my BP card that was previously working fine got banned after my repeated attempts to add amex card ended with http error 404.

i see no point reaching out to them as they will play cat and mouse game with us.


kit2
post Apr 23 2019, 10:56 AM

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QUOTE(avinlim @ Apr 23 2019, 10:55 AM)
Thats why dont do repeating reload. just reload 1 go and limit to 2-3 times per month. It has been warned previously in the thread.
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it's adding new card, not reloading from already added card.

This post has been edited by kit2: Apr 23 2019, 10:57 AM
kit2
post Apr 23 2019, 11:22 AM

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QUOTE(avinlim @ Apr 23 2019, 11:00 AM)
Same case also, just stick to 2 card in the boost account. Why wana do repeating add card in the first place?

Since they implement those security measurement, I stop deleting / adding new cards to account as I know they will block it it do it repeatedly. Just stick to 2 cards at account(which I think they limit to 2?) I have no problem reload as well.
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i already have a BP card added, and was trying to add amex card but got error 404. it wasn't repeatedly adding and deleting card.

i think you didn't read my post properly.
kit2
post Jun 23 2019, 10:03 PM

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QUOTE(ktyong123 @ Jun 23 2019, 09:39 PM)
just boosted at 99 speedmart rm17.xx , shake reward only rm0.20
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i spent rm25 and got 25 sen from shake. spent at 9am on the last day of the rm5 cashback promo and till now nothing.

boost can promise you a lot of cashbacks but...
kit2
post Jun 23 2019, 10:12 PM

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anyone knows how to "release" credit cards previously used on another wallet? i plan to change my mobile number as it keeps dropping sms. boost doesn't allow us to change mobile number. according to the faq, we are asked to register a new wallet with the new number.

i have deleted all cards from my original wallet and now i am unable to add the cards to the new wallet. the cards seemed tied to the original wallet.
kit2
post Jun 23 2019, 11:14 PM

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QUOTE(iamshf @ Jun 23 2019, 11:05 PM)
I also doing this and my cards are blocked

Boost reply as below

Based on our review, one of the reasons for your card being blocked is because it is being used in other Boost wallets. Such behavior is highly similar to many fraudulent transactions. As outlined in clause 2.6 of our Terms and Conditions, Boost reserves the right to reject customers’ cash-in request based on advised by our payment gateway service providers. To continue using Boost, please use your other payment cards or online banking account to cash into your Boost Wallet.
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yea, sucks. this is the template answer i would expect from cs.

boost doesn't offer the ability to change mobile number. the advice they gave in the faq would cause our credit cards to be blocked forever.
kit2
post Jun 24 2019, 08:00 AM

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QUOTE(GTA5 @ Jun 24 2019, 06:28 AM)
Once the Amex party ends in July, any other cc that offer cashback or benefits when topping up Boost?
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is mbb stopping cashbacks for ewallet reloads? didn't hear about it.
kit2
post Jun 24 2019, 08:04 AM

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QUOTE(cybpsych @ Jun 24 2019, 08:03 AM)
user posted image
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sigh...time to cancel all my mbb cards.

 

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