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 Boost App Discussion Thread V2, Malaysia's Homegrown Lifestyle E-Wallet

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iamshf
post Nov 27 2018, 02:51 PM

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Can we have 2 acc same IC?
iamshf
post Jun 5 2019, 08:52 AM

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Still unable to add cc to top-up since last week.
Any one facing the same issue?
iamshf
post Jun 5 2019, 11:11 AM

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QUOTE(Noobmaster.69 @ Jun 5 2019, 11:00 AM)
most probably account being blocked. i kena before...
*
How to unblocked?
Email customer service?
iamshf
post Jun 5 2019, 12:19 PM

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Maybe I should stop trying to top-up for few days.
I have tried few different bank cc and even my wife boost account.
iamshf
post Jun 11 2019, 08:38 PM

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Finally my boost can top-up .. been facing this issue for pass two weeks
iamshf
post Jun 13 2019, 10:08 AM

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Cannot top-up again 😭😭
iamshf
post Jun 13 2019, 10:37 AM

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QUOTE(jack2 @ Jun 13 2019, 10:36 AM)
can you search from the payees there if still there? If you got, then I have to email them why I don't have.
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I also can see PBA


Attached thumbnail(s)
Attached Image
iamshf
post Jun 23 2019, 11:05 PM

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QUOTE(kit2 @ Jun 23 2019, 10:12 PM)
anyone knows how to "release" credit cards previously used on another wallet? i plan to change my mobile number as it keeps dropping sms. boost doesn't allow us to change mobile number. according to the faq, we are asked to register a new wallet with the new number.

i have deleted all cards from my original wallet and now i am unable to add the cards to the new wallet. the cards seemed tied to the original wallet.
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I also doing this and my cards are blocked

Boost reply as below

Based on our review, one of the reasons for your card being blocked is because it is being used in other Boost wallets. Such behavior is highly similar to many fraudulent transactions. As outlined in clause 2.6 of our Terms and Conditions, Boost reserves the right to reject customers’ cash-in request based on advised by our payment gateway service providers. To continue using Boost, please use your other payment cards or online banking account to cash into your Boost Wallet.
iamshf
post Jun 24 2019, 10:59 PM

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QUOTE(sohakyee @ Jun 24 2019, 07:16 PM)
Block on your principal wallet as well?
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Yes, even I added back to previous account .. boost ask me to use other bank card or payment method.
iamshf
post Jul 2 2019, 01:10 PM

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QUOTE(soonghm98 @ Jul 2 2019, 01:08 PM)
yesterday still managed to top up using amex, today morning till now cannot top up using amex. Anyone got this problem?. Online banking No problem
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Same here .. haizzz
iamshf
post Jul 2 2019, 03:08 PM

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Paid 400 unifi .. 50 each .. rewards from 1.5 to 3 .. RM14 in total
iamshf
post Jul 4 2019, 11:47 AM

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QUOTE(life27 @ Jul 4 2019, 11:43 AM)
my god  , all amex not working to top up

my god my god my god
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I think boost blocked my account for AMEX upload
My 2 accounts can't top up since Tue
But my wife account still okay (my sup card)
iamshf
post Jul 4 2019, 12:24 PM

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QUOTE(vince-90 @ Jul 4 2019, 11:57 AM)
Can I know your practices on reload to Boost uisng AMEX  blink.gif
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Top-up 1.5k withdraw 1.5k
2 consecutive days then can't top-up already
iamshf
post Oct 25 2019, 10:03 PM

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QUOTE(chyque @ Oct 25 2019, 10:00 PM)
Boost CS just confirmed that I can only have 1 premium and 1 basic account
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I having 2 premium accounts wo
iamshf
post Oct 26 2019, 07:20 AM

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QUOTE(chyque @ Oct 25 2019, 10:08 PM)
Did you have these 2 premiums sometime back? Apparently new policy ... dunno when came into effect
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Oh ya .. quite some time ago ..
iamshf
post Nov 7 2019, 07:45 AM

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Anyone here facing issue with boost sspn payment?
iamshf
post Nov 7 2019, 02:05 PM

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Unable to make payment via boost
iamshf
post Mar 16 2020, 12:37 PM

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Having issue to top-up boost since last week.
Contacted cs, ask me to use other card or cash at bank.
Missed the SCB CB promotion
iamshf
post Mar 16 2020, 01:21 PM

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QUOTE(!@#$%^ @ Mar 16 2020, 01:01 PM)
did u all keep adding and delete the saved cards?
*
No but last transactions were top 500 and trf out 1500.
iamshf
post Mar 29 2020, 09:33 AM

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how to permanently delete/close my boost account?
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