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 Boost App Discussion Thread V2, Malaysia's Homegrown Lifestyle E-Wallet

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fxchange186 P
post Apr 18 2019, 09:22 AM

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QUOTE(M.I.3 @ Apr 18 2019, 08:58 AM)
You are not alone.
I'm facing this issue as well,
but only BigPay's having this issue.
Have you ever added the credit cards you mentioned to other Boost account?
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many times i request to boost support, they said they r facing technical problem.
fxchange186 P
post Apr 18 2019, 10:16 AM

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QUOTE(M.I.3 @ Apr 18 2019, 10:08 AM)
BigPay CS told me that there are still a few complaints on the Boost top up issue.
And they are willing to check it by getting email address.
Will update here once they found the solution.
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This happen to me start on early of this month. Yesterday boost sent email to me saying that can start to topup bigpay. But yesterday still same.
fxchange186 P
post Apr 18 2019, 11:43 AM

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QUOTE(M.I.3 @ Apr 18 2019, 10:26 AM)
Yes, similar experience here.
They answered me the same but issue is not solved.
Mind asking have you ever added Bigpay to other Boost account?
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I only have one boost acc. biggrin.gif
fxchange186 P
post Apr 22 2019, 07:59 AM

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QUOTE(kit2 @ Apr 22 2019, 07:28 AM)
now cannot topup using added card. sad.gif
anyone getting the same issue?
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I had a problem since last week. But then , CS reply to my email saying that i can start reload. but yesterday i try to reload mbb amex (about rm1000) but not success. but i tried to lower the amount until 199 and was successful. this morning also i tried to reload again about 800 also cannot and try to lower the amount finally it was reloaded at rm299. you can try many times by lowering your amount.
fxchange186 P
post Apr 22 2019, 08:57 AM

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QUOTE(cooldude17 @ Apr 22 2019, 08:52 AM)
Anyone know boost customer service number?
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for me, i never call. just contact with them thru email. they will reply with case number reference.
I never found boost phone number for CS.
fxchange186 P
post Apr 23 2019, 07:10 AM

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Hi guys, I tried to reload from Amex about RM299 each time. But need to wait after few hours for each reload. It was successful.

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