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Boost App Discussion Thread V2, Malaysia's Homegrown Lifestyle E-Wallet
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fxchange186 P
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Apr 18 2019, 09:22 AM
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New Member
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QUOTE(M.I.3 @ Apr 18 2019, 08:58 AM) You are not alone. I'm facing this issue as well, but only BigPay's having this issue. Have you ever added the credit cards you mentioned to other Boost account? many times i request to boost support, they said they r facing technical problem.
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fxchange186 P
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Apr 18 2019, 10:16 AM
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New Member
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QUOTE(M.I.3 @ Apr 18 2019, 10:08 AM) BigPay CS told me that there are still a few complaints on the Boost top up issue. And they are willing to check it by getting email address. Will update here once they found the solution. This happen to me start on early of this month. Yesterday boost sent email to me saying that can start to topup bigpay. But yesterday still same.
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fxchange186 P
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Apr 18 2019, 11:43 AM
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New Member
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QUOTE(M.I.3 @ Apr 18 2019, 10:26 AM) Yes, similar experience here. They answered me the same but issue is not solved. Mind asking have you ever added Bigpay to other Boost account? I only have one boost acc.
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fxchange186 P
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Apr 22 2019, 07:59 AM
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New Member
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QUOTE(kit2 @ Apr 22 2019, 07:28 AM) now cannot topup using added card.  anyone getting the same issue? I had a problem since last week. But then , CS reply to my email saying that i can start reload. but yesterday i try to reload mbb amex (about rm1000) but not success. but i tried to lower the amount until 199 and was successful. this morning also i tried to reload again about 800 also cannot and try to lower the amount finally it was reloaded at rm299. you can try many times by lowering your amount.
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fxchange186 P
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Apr 22 2019, 08:57 AM
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New Member
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QUOTE(cooldude17 @ Apr 22 2019, 08:52 AM) Anyone know boost customer service number? for me, i never call. just contact with them thru email. they will reply with case number reference. I never found boost phone number for CS.
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fxchange186 P
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Apr 23 2019, 07:10 AM
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New Member
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Hi guys, I tried to reload from Amex about RM299 each time. But need to wait after few hours for each reload. It was successful.
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