llao llao also not allow if use voucher

I have the same problem. Not so much of promo,  but I didn't get shake rewards for 2 transactions. CS is really stupid.

Any other channels I can complain?

After this I'll stop using boost,  unless the cb is up front discount from merchants.

I'm doubtful anyone reliable we can refer to, even to their higher management. Their spending hundreds of millions on this yet getting the shittest employee to run the show. Probably your best bet is to go to relevant gov authority to lodge a complaint, but is it worth your time?

Huhu, still haven't got my RM 8 Mytown Cashback since 18 Feb (4pm), wonder how long should I wait before contacting them...

Wanna see how long it will take to come if an average user doesn't contact them about it...

And I believe the cashback is still available until 28 Feb right? At least according to the banner outside the store.

Below are their replies. Till now I haven't receive it yet..

Let's see if I'll get it by the end of the day according to them...

Will update again.

Boost system down?  My balance cannot be shown, keep saying "Service Unavailable, pls check later".

Then you didn't notice the Boost-Fave campaign, double reward from 22/7-31/7. Read your Boost mail.

paying Fave via Boost but Fave items shown in Boost is quite limited.
Using Fave directly there r so many products n cb codes and finally make payment by boost, net price is so much lower.

Received 1 or 2 cb?

Received 1 only

same. Paid to same online merchant twice, but only get 1.

Only 1 received

1 received from boost day

Base on the list, celcom life app also eligible right?

i use prestopay brought 2 x RM29 boost gift card around 8.04am and 8.12am , using log in to pay, but till now still not yet receive cash back

TERMS AND CONDITIONS OF JUNE ONLINE BOOST DAY CAMPAIGN (“CAMPAIGN”)

This Campaign is held by Axiata Digital eCode Sdn. Bhd. (Company No. 1214970-T)(“eCode”). By participating in the Campaign, Customer (as hereinafter defined) hereby agree to be bound by these terms and conditions which shall form an integral part of and to be read together with Boost Terms and Conditions, Boost Campaign General Terms and Conditions and Boost Partner Wallet Terms and Conditions.

In the event of a conflict or inconsistency between these terms and conditions, such inconsistency shall be resolved by giving precedence in the following decreasing order (i) these terms and conditions; (ii) Boost Partner Wallet Terms and Conditions; (iii) Boost Campaign General Terms and Conditions; and (iv) Boost Terms and Conditions.

Campaign Period

8 June 2020 from 00:00 to 23:59 (Malaysia Time)

Eligibility

This Campaign shall be applicable to all Boost users (“Customers”).

Campaign Mechanics

CATEGORY A : UPSIZE CASHBACK

1. During the Campaign Period, Customers who spend a minimum of RM 180 in a single transaction at any Boost online partner’s website or mobile app listed below and make payment with Boost (“Transaction”) will be eligible to receive RM 3 cashback (“Boost Main Wallet Cashback”), in addition to the partner wallet cashback which shall be credited as per the terms and conditions of each of the respective partner wallet campaign which is currently ongoing.

Partner	Partner’s Website URL	Partner’s App
HappyFresh	https://www.happyfresh.my/	Applicable
HelloGold	N/A	Applicable
Jobbie	https://www.jobbienutbutter.com/	N/A
Watsons	https://www.watsons.com.my/	Applicable

2. Each eligible Customer may only receive one (1) Boost Main Wallet Cashback under this category.
3. The Boost Main Wallet Cashback:
    a. is limited to the first 2,000 eligible Transactions throughout the Campaign Period; and
    b. will be credited into the Customer’s Boost account within three (3) working days from the date of the Transaction.

For the avoidance of doubt:
a. if the cashback limit allocated for each of the respective partner wallet campaign has been reached, the Customer will only get the Boost Main Wallet Cashback;
b. if the Customer has received the respective partner wallet cashback prior to the Campaign Period, the Customer will only get the Boost Main Wallet Cashback; and
c. the Boost Main Wallet cashback is not subject to any cashback utilization validity period.

CATEGORY B : RM2 CASHBACK

1. Customers who spend a minimum of RM 60 in a single transaction at any Boost online partner’s website, mobile app or Boost Online Shopping Apptile listed below and make payment with Boost (“Transaction”) will be eligible to receive RM 2 cashback (“Cashback”).

Partner	Partner’s Website URL	Partner’s App	Boost Online Shopping App Tile
Hungry	https://www.hungry2u.com/	Applicable	N/A
Diineout	https://diineout.com/	N/A	Applicable
Dahmakan	http://dahmakan.com/	Applicable	Applicable
Delivereat	http://www.delivereat.my	Applicable	Applicable
Multi Bake	http://www.multibake.com	Applicable	N/A
Durianbear	https://durianbear.my/	N/A	N/A
Pizza Hut	https://www.pizzahut.com.my/	Applicable	N/A
Tunas Manja	https://gotmg.tunasmanja.com	Applicable	N/A
Createtec	https://www.createtec.co/	N/A	N/A
Big Pharmacy	http://www.bigpharmacy.com.my	Applicable	N/A
FINGO	https://www.fingo.com.my/	Applicable	N/A
Buymall	https://www.buymall.com.my/site/landing.html	N/A	Applicable
Cosyfans	https://www.cosyfans.com/	Applicable	N/A
Youbeli	https://www.youbeli.com/	Applicable	Applicable

2. Cashback is limited to the first eligible Transactions throughout the Campaign Period.
3. Each eligible Customer may only receive a maximum of two (2) Cashbacks under his category.
4. The Cashback will be credited into the Customer’s Boost account within three (3) working days from the date of Transaction.

Found out something. If you used one boost account to pay a bill, you cannot use another boost account on the same phone to pay the same biller account on the same day. Boost somehow detect it as payment to the same biller account even though you are using 2 different boost accounts.

How you figure it out that boost detected?

I made payment for my water bill using my mom's account on my phone. Then i realized that I see the bill wrongly. So I logged in to my account to pay the balance but it states already made payment to this bill and need to wait for tomorrow. Both on my phone.

Hmmm, so specific store