Boost App Discussion Thread V2, Malaysia's Homegrown Lifestyle E-Wallet
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 Jan 2 2020, 01:52 PM
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#1
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Junior Member
124 posts Joined: Feb 2011 
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QUOTE(Just2Clear @ Jan 2 2020, 10:30 AM) the credit card all are under my name also Same thing happened to me. Early of Dec already faced the problem, still arguing with CS daily till now still not solved. Wonder anyway to report to BNM to get my account unlock! Really tired! just said my account having unusual transaction, but can't provide me proof of what unusual transactions!  This post has been edited by christie_ang: Jan 2 2020, 01:53 PM |
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Jan 2 2020, 02:07 PM
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#2
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Junior Member
124 posts Joined: Feb 2011
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QUOTE(alexanderclz @ Jan 2 2020, 01:59 PM) perhaps u know, but think it's normal. I just want to know how to reload my wallet back to normal! Any people here got good recommendation to get that restore as Boost customer service is really bull shit! |
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Jan 2 2020, 02:35 PM
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#3
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Junior Member
124 posts Joined: Feb 2011
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QUOTE(majorarmstrong @ Jan 2 2020, 02:22 PM) your account unlock? what u mean - do boost lock your account or they just dont allow you to top up? they not allow me to reload through credit card. I used to use bigpay to reload. Right now i use other credit card also cannot! What i do right now is transfer the money from my hubby account! Damn inconvenient!anyway this happen to me 6 months ago and all i do was use bank transfer to top up in order to continue use my boost ewallet. then get my credit card replaced (report say chip rosak) then readd back after 30 days ps - do not keep trying else they will not allow u to add any card even is a brand new card or even it is under your name I just did cash out 3 times within a month, just 1 mth, they block me!!! I dont know is it the reason or they feel my account earn too much, got 1 time i reload sspn, i got 8x coins shake, get about 12k points....from then after 1 week, my account got problem! really shit! |
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Jan 2 2020, 02:44 PM
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#4
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Junior Member
124 posts Joined: Feb 2011
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QUOTE(tan_aniki @ Jan 2 2020, 02:43 PM) i transfer to bank every month RM1498 x 3, no issue so, is it meant they are not willing to give me 12k points? so they blocked me? |
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Jan 2 2020, 03:32 PM
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#5
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Junior Member
124 posts Joined: Feb 2011
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QUOTE(tan_aniki @ Jan 2 2020, 02:54 PM) no la, my wife acc also got 12k x 2 on Nov, not an issue as well I wonder they stated clause 2 & 3 in the tnc? so far from what i observe from my friends acc they blocked them from cc top up is because: 1. using ur own cc on others Boost 2. using other ppl cc on ur Boost 3. p2p to/from acc which has been banned from cc top up I used to do top up my cc in my hubby account. And my brother did reload his credit card from my boost account previously. if these are the scenario, please advice how to unblock? |
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Feb 12 2020, 01:55 PM
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#6
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Junior Member
124 posts Joined: Feb 2011
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QUOTE(choco_ice @ Feb 11 2020, 07:56 PM) Are they able to solve your issue, i'm joining you as well i wonder what is the outcome as well.Currently my account even can't sign in at all...i still have 200++ money inside!! |
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