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 Boost App Discussion Thread V2, Malaysia's Homegrown Lifestyle E-Wallet

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beebee1314
post Mar 27 2019, 10:18 PM

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QUOTE(xperiaDROID @ Mar 27 2019, 07:48 PM)
There's a new update for the app folks!

Maybe it solves the BP and AMEX card issue for some users?
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Nope. Didn't solve yet.
beebee1314
post Mar 27 2019, 10:18 PM

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QUOTE(xperiaDROID @ Mar 27 2019, 07:48 PM)
There's a new update for the app folks!

Maybe it solves the BP and AMEX card issue for some users?
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Nope. Didn't solve yet.

This post has been edited by beebee1314: Mar 27 2019, 10:19 PM


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beebee1314
post Mar 28 2019, 07:03 AM

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QUOTE(paogeh @ Mar 28 2019, 01:23 AM)
I have the same issue, not able to topup ,
same error message .

I'm using HL Essential + Fortune  .

what happen ?
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No idea. I guess must remove and add card. Gonna try later.

Update 1: asked bigpay. Let's see what is their response on non-3D secure. I think it's an added layer of security for our cards. I didn't read in detail, do let's allow bigpay to respond.

This post has been edited by beebee1314: Mar 28 2019, 07:12 AM
beebee1314
post Mar 29 2019, 04:43 PM

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QUOTE(lkwah86 @ Mar 29 2019, 03:41 PM)
I just tried today, can top up with BP dy
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How much did u topup? I tried 400, asked for tac, became this


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beebee1314
post Mar 29 2019, 05:56 PM

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QUOTE(Dexter @ Mar 29 2019, 05:46 PM)
It's happened similar to me since few hours ago and tried again few mins back. Drop a msg to Cs to ask why reject my top up. Urgently need to pay and my preferred card is only BigPay.

Updates : 
Ivan (Boost)

Mar 29, 17:44 +08

Hi there,

We are currently facing a BigPay compatibility issue and will resolve it ASAP.

Thank you
Boost Support Team

No choice other than just forget to topup at this moment.
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Has been like this for a few days.
beebee1314
post Mar 29 2019, 10:23 PM

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QUOTE(lkwah86 @ Mar 29 2019, 09:06 PM)
300, it did not ask me TAC, just fingerprint
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I notice my daily topup once per day upto 200 don't need tac, will pass through. Anything after that sure comes with tac, and confirm got error.

Why not u try topup again with another 100. Confirm ask u tac, then fail.
beebee1314
post Mar 30 2019, 05:49 AM

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QUOTE(#Victor @ Mar 30 2019, 12:19 AM)
not really, deposit RM50 today and required TAC since last deposit from few days ago
probably it's random security measure
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Before u deposit rm50 in, did u deposit any amount during the day?

Mine is up to max 200 for bp. So if after that, I reload another 50, it will prompt for OTP. That's when it will say non-3D secure transaction, that's why fail.

The day before, I tried 100-50-50. Yday I tried 200. Seems like max deposit using BP card for me is 200 without tac/OTP.
beebee1314
post Mar 30 2019, 10:03 AM

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QUOTE(drbone @ Mar 30 2019, 07:46 AM)
All of a sudden can’t reload with BigPay. How frustrating.
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Probably 2 hours

Amended. Typo was driving. 2 weeks

This post has been edited by beebee1314: Mar 30 2019, 10:33 AM
beebee1314
post Mar 31 2019, 08:59 AM

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QUOTE(celciuz @ Mar 30 2019, 05:17 PM)
So I was able to add my card back after log in however unable to top up... weird.
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using BP card? bp got error with boost. not sure if the marriage got issue. others cards are fine.

QUOTE(lalachong @ Mar 31 2019, 12:09 AM)
OK. But i also tried RM28 reload... still need OTP from my BigPay...
and when keyed in.. also the same error.
so no choice but wait for fix...
i'll log in error to boost CS as well.
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did u deposit more than 200 already? mine is 200 every 24hrs. and the 24hrs for mine very accurate.
beebee1314
post Apr 2 2019, 07:21 AM

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Morning guys.

Those using Amex must be happy. Hohoho got my CB.
beebee1314
post Apr 2 2019, 10:03 AM

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QUOTE(talexeh @ Apr 2 2019, 09:33 AM)
Yes, I managed to do so. Based on the numerous complaints here & in the BigPay thread, it's intermittent issue so maybe you want to look for another avenue instead.
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How much was it. So far for me, 200 and below, and one time for a few hours, won't trigger OTP.


QUOTE(tohff7 @ Apr 2 2019, 09:53 AM)
I can't topup using my Amex  bangwall.gif

Previous top-up 2 weeks ago was ok
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Why today? Wait weekends. RM50 and 5x TP
beebee1314
post Apr 2 2019, 11:35 AM

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QUOTE(se800i @ Apr 2 2019, 10:27 AM)
omg.... top up during weekend really can get 5x Treat points you mean?
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Refer to Amex thread. Someone mentioned can get 5x. So I guess can lo.
beebee1314
post Apr 2 2019, 12:04 PM

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QUOTE(David83 @ Apr 2 2019, 11:30 AM)
My friend outraged on me and asking if there's any fee charged by Boost for topping Boost with credit card.
I said no.
Then he further demanded clarification on why Boost is asking to charge RM 4
I told him that it's a pre-authorization for adding new card and will be reversed almost instantly.
Then, he seems like not convinced.
I asked him to contact his bank CS to get my story validated.
Lastly, he sarcastically said that if got refund, then good lah! I was like WTF  dry.gif
I can't take it and requested him to just use online fund transfer to top up Boost.  mad.gif
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Must call one meh? See statement know d ma
beebee1314
post Apr 2 2019, 12:09 PM

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QUOTE(fruitie @ Apr 2 2019, 11:47 AM)
Will not be shown on your statement at all. Nothing to update us because we all got reversed. laugh.gif
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Yup. Final statement will not show anything. He probably got worried because saw SMS saying charge, but no SMS saying reverse. Wonder why they don't want to download the app to see the transactions. Then ma can know lo.

Raging over something that does not exist, due to lack of knowledge, is still okay. And when people correct, and they still insist on it, that's ridiculous.
beebee1314
post Apr 8 2019, 03:40 PM

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Boost is very bad. Once you use your phone to register an account, if one day, you decided to pass your phone to someone else, that new person cannot register a new boost account using your old phone. Tried factory reset also cannot. It's like the whole phone is completely new after factory reset and using different google account to login, still cannot register.

Error message says i registered too many accounts using the same phone, when i only register once for my own account, and has been using the account ever since. Really dumb
beebee1314
post Apr 8 2019, 03:54 PM

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QUOTE(ProxMatoR @ Apr 8 2019, 03:45 PM)
nothing to do with the phone, is the phone NUMBER.

it is registered in boost system it is under you.
it is known issue as just only mentioned within few pages back from here.
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Nope. it's not phone number. My issue is the phone used, not the phone number used. My relative took over my phone (i bought new one) and tried to register a boost account. Error message says phone has been used to register many accounts.

Checked with CS, they say one phone one account. If the same phone register too many accounts, phone will be blocked from registering further accounts.

But I only register one account using that phone. Now cannot liao.

This post has been edited by beebee1314: Apr 8 2019, 03:56 PM
beebee1314
post Apr 8 2019, 04:02 PM

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QUOTE(ProxMatoR @ Apr 8 2019, 04:00 PM)
then why not use your new phone register for your relative, then only log in with his / her phone (your old phone)??
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coz my new phone already login using my account liao. pening. let me try to use my spare phone to create an account for her, then see whether can use my old phone to login bo.

If it's phone number issue, then i won't so headache. I own 3 phone numbers anyway. If it's phone, then a bit troublesome liao. Anyway thanks. Will try the method and update here.
beebee1314
post Apr 8 2019, 04:02 PM

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QUOTE(ProxMatoR @ Apr 8 2019, 04:00 PM)
then why not use your new phone register for your relative, then only log in with his / her phone (your old phone)??
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coz my new phone already login using my account liao. pening. let me try to use my spare phone to create an account for her, then see whether can use my old phone to login bo.

If it's phone number issue, then i won't so headache. I own 3 phone numbers anyway. If it's phone, then a bit troublesome liao. Anyway thanks. Will try the method and update here.
beebee1314
post Apr 9 2019, 02:10 PM

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Anyone actually calculated your total shake rewards? Mine is RM162.30 ever since I started using on Aug2018.

Thanks to boost. My smallest reward is 0.10, most is RM10.
beebee1314
post Apr 9 2019, 02:18 PM

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QUOTE(David83 @ Apr 9 2019, 02:16 PM)
Is it exportable to Excel to simply the calcuation?
Otherwise, better use the time for more meaningful activity.
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Just did it when I was in toilet. Thought why not use my toilet time doing big stuffs to calculate shake rewards. Roughly that figure
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