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 Boost App Discussion Thread V2, Malaysia's Homegrown Lifestyle E-Wallet

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MilesAndMore
post Nov 28 2018, 10:03 PM

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QUOTE(starry @ Nov 28 2018, 05:18 PM)
From my past withdrawals, the "yellow pie" icon changed to "green tick" icon a couple of hours after the fund appeared in the bank account.

Has the "yellow pie" icon changed to "green tick" icon?
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Pardon my ignorance, but where can I find this yellow pie icon and green tick icon ? Thanks
MilesAndMore
post Nov 29 2018, 11:57 PM

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QUOTE(starry @ Nov 29 2018, 12:08 PM)
Go to profile ->transfer out to bank ->

user posted image
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Noted. Thanks.


QUOTE(tohff7 @ Nov 29 2018, 12:42 PM)
I think IOS don’t have this
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Ok. That explains why I never saw the said icon.
MilesAndMore
post Dec 27 2018, 07:50 PM

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QUOTE(#Victor @ Dec 27 2018, 05:50 PM)
QUOTE(kino318 @ Dec 27 2018, 05:06 PM)

thk u for sharing.
any other online web can pay with boost?
Thks
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Of course there are more but no full list of all online merchants yet.
https://www.myboost.com.my/wp-content/uploa...erchantlist.pdf
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I just paid for my Watsons online purchase with Boost yesterday. Boost payment is supported via both Watsons website and app.
MilesAndMore
post Feb 6 2019, 01:45 AM

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QUOTE(akafoz @ Feb 5 2019, 01:43 PM)
just update Boost IOS to latest version.

I tried to do withdrawal and Boost request photo of IC and selfie for verification again.
Tried to sumbit just pop out photo mismatch. Tried key in manually and pop up (something wrong, please try again.

anyone face similar issue?

I currently already have premium wallet and done withdrawal before.
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Yes. Facing the same issue too across all Apple devices with the latest Boost app. Will try with my old Android phone later.
MilesAndMore
post Feb 7 2019, 12:09 AM

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QUOTE(OKLY @ Feb 6 2019, 11:27 PM)
My identity have been verified before but suddenly the app is telling me I need to verify my identity. Anyone else suddenly had to verify again as well?

Worse thing is that the system keeps telling me my details does not match with the IC photo I provided.

Is sending a request through the app the only way to talk to a customer service?
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Ongoing problem with the latest Boost app on iOS. No problem on Android.
MilesAndMore
post Feb 7 2019, 10:38 AM

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QUOTE(mamamia @ Feb 7 2019, 10:09 AM)
I top up using BigPay.. not sure is it server problem or bigpay problem
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Tried to top up using other banks credit card too and got the same error message. So it is a server problem.
MilesAndMore
post Jun 10 2019, 05:19 PM

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Is anyone on iOS having issue accessing the app ? The scheduled maintenance isn’t due to start until 11.30pm today but I haven’t been able to open up the app since 12am today. Tried on two different iPhones, one running on Digi and the other on Maxis. None worked. It is however working just fine on my Honor Android phone.
MilesAndMore
post Jun 11 2019, 03:15 PM

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QUOTE(se800i @ Jun 11 2019, 02:28 PM)
i went for lunch at Teppanyaki... Thought of using fave pay connects Boost payment... Since boost payment is done so i forced to use Grab Pay
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GrabPay is good too. You get 20 Grab Rewards Points for every RM1 GrabPay in-store purchases if you’re a Platinum member. That’s equivalent to 17% - 17.79% cash back.
MilesAndMore
post Jun 11 2019, 03:50 PM

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QUOTE(mr_tuzki @ Jun 11 2019, 03:39 PM)
Mostly it's F&B that accept GrabPay, especially all those small kiosks in shopping malls.
Yeah not cash, but lots of things you can redeem for, the most straightforward is Grab rides, Grab Food, etc.
Merchants which accepts both Boost & GrabPay i tend to choose Grab, coz the 17% returns is so much higher than Boost shake rewards
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Yeah. Previously I will use FavePay whenever possible follows by Boost, then GrabPay and TnG e-wallet last. I did not know the point earning rate is so high. I was comparing GrabRewards vouchers that I redeem most of the time. Then I decided to study the point earning rate and I was shocked at the super high cash back value. So for a certain small amount, I will now use GrabPay whenever possible. TnG e-wallet is the most useless one of all. Not bother to use TnG e-wallet unless there is promotion.
MilesAndMore
post Jun 11 2019, 07:21 PM

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QUOTE(se800i @ Jun 11 2019, 04:28 PM)
But may i know why u choose favepay primarily? becoz of the rebate for the same merchant on next visit?
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It is to do a double-dip on the rewards. As in cash back from Fave for future visit to the same shop and shake reward from Boost as Boost is one of the supported payment method on FavePay.

MilesAndMore
post Jun 24 2019, 07:26 AM

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QUOTE(GTA5 @ Jun 24 2019, 06:28 AM)
Once the Amex party ends in July, any other cc that offer cashback or benefits when topping up Boost?
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Most credit cards from all banks other than Maybank are still good for cash top-up to Boost. Just that the value of rewards point or cash back could be low.
MilesAndMore
post Sep 11 2019, 12:27 AM

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It’s actually a technical issue with Boost app on the iOS now. No card top-up is working as we speak. Top-up via online banking isn’t working either.
MilesAndMore
post Oct 7 2019, 09:18 PM

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QUOTE(mamamia @ Oct 7 2019, 06:39 PM)
I think this is only happened to iOS phone.. all this while only bigpay give me 2 OTPs, but other credit card only 1 OTP
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It is indeed an isolated case to iOS. Top-up sometimes don’t work on iPhone too, as in nothing happens after you click the arrow.
MilesAndMore
post Oct 7 2019, 10:53 PM

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QUOTE(leon999 @ Oct 7 2019, 10:16 PM)
Hi anyone facing top up issue again with IOS? I try to press amount and press the next button.  It just doesn't direct me to OTP page. Anyone pls help? THanks..
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Have faced this issue more than a month ago. Currently facing this issue too. Devices are iPhone 6S and iPhone XS. Hasn’t been working since afternoon.
MilesAndMore
post Oct 8 2019, 10:14 AM

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QUOTE(cucikaki @ Oct 8 2019, 02:00 AM)
I’m using iP 7 Plus on iOS 13.1.2.

Just topped up at 1.36am just now.
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Seems to be affecting some iPhones only. No issue with the old iPad Air running on the latest version of iOS 12. No problem with any Android devices either.
MilesAndMore
post Oct 8 2019, 11:44 AM

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QUOTE(angel&demon @ Oct 8 2019, 11:34 AM)
yes...top up with BP, it send 2 times OTP. Fail to reload to BOOST ! vmad.gif

and which one is the correct ? keep fail to topup.  sad.gif
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We’re actually currently experiencing a different issue where it won’t prompt you to enter PIN to redirect you to your bank to enter the OTP from your bank.

But yes. This two OTP for iPhone issue has been around for a very long time and until now they have not addressed it. Anyway, you need to refer to the time stamp on both SMS sent to you and choose the most recent one.
MilesAndMore
post Oct 8 2019, 04:17 PM

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QUOTE(CHEAHYH89 @ Oct 8 2019, 02:18 PM)
Issue of topup (IOS)
Unable to reload when boost wallet is more or equal to RM1,000
Pls spend money & retry the button after wallet limit is near to zero.
**Pls try whether can reload when boost wallet is less than RM 1,000 (example RM 999)
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I tried this. It worked! Thank you so much.

 

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