Boost App Discussion Thread V2, Malaysia's Homegrown Lifestyle E-Wallet
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 Sep 5 2024, 10:21 AM
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#1
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Junior Member
453 posts Joined: Jan 2003 
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QUOTE(uchitech008 @ Sep 3 2024, 12:12 PM) Have you received any otp for using Beyond card? Me also no. i tried to make online payment using beyond card on 2nd Sep. did not get OTP till today (just tried still nothing). emailed to their support on 3rd Sep, till today no reply. |
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Sep 5 2024, 12:28 PM
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#2
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Junior Member
453 posts Joined: Jan 2003
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QUOTE(TongCN @ Sep 5 2024, 11:47 AM) Physical or Digital card ? i got digital only for online payment. physical i think should be ok since no need OTPI haven't used my Beyond Card (digital) yet for September 2024 so gonna be aware first  |
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Sep 5 2024, 02:40 PM
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#3
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Junior Member
453 posts Joined: Jan 2003
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QUOTE(TongCN @ Sep 5 2024, 12:56 PM) Meaning to say, it's been down for OTP retrieve since 1 September 2024 ? yes still unable. i just tried around 2.37pm. still same. have to wait for Boost to fix it. It stuck at the Boost Purchase Authentication asking for OTP code. But no OTP sms received. Until now still unable ?  |
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Sep 10 2024, 02:47 PM
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#4
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Junior Member
453 posts Joined: Jan 2003
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Received email reply from Boost today: QUOTE Dear Valued User, Thank you for reaching out to Boost. Please be informed that we are currently experiencing an intermittent issue with OTP purchase authorization. Our team is actively working to resolve this for improved stability. In the meantime, we recommend using alternative online banking options or a different credit/debit card for your transactions. We appreciate your understanding and patience. Thank you. Best regards, Boost Support Team This post has been edited by GKilla: Sep 10 2024, 02:47 PM sjz liked this post
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