QUOTE(Sumofwhich @ Feb 8 2020, 10:07 PM)
Dexter, any luck getting the money stuck at e-Pay?
I faced similar issue, how to get back the money?
Appreciate your help, thanks!
QUOTE(MGM @ Feb 8 2020, 10:15 PM)
I faced the same problem when I made a 2nd payment to the same tnb account using another epay & boost accounts. After that I dare not do the 3rd one. But have no problem with unifi when I make 3 diff epay+boost payment to d same unifi account.
QUOTE(devilaaron @ Feb 8 2020, 10:36 PM)
I got my money stucked inside too, Boost get deduct but epay show successful in email but failed in epay website.
So not sure contact epay or boost now.
QUOTE(Sumofwhich @ Feb 8 2020, 11:27 PM)
Ditto, same for me.
Couldn't reach their helpline cos it's a PH today.
Not sure if my reply is still relevant...
Anyway. Email epay with your reference for the failed transaction and they will check.
Can choose either re-effect the payment in 5 days time or refund to bank account which takes 5 days too.
To effect the same payment u need to follow up and check yourself.