they don't want customers to call them

Shake reward scammer ? What you mean by that ?

As previous discussion , as long your account is genuine and using it for paying any bill , utilize , top up , will be not classified as scammer.

what is shake reward scam? how is it related to card reload?

i hardly use boost. just found out about mission so was planning to use it extensively. just realized the rm100 mission needs 10 coins but i only got 6.

Scan and pay for cashback but actually buy nothing? You must be super (s)mart staff or pakat with merchant boss.

By right they should make a live chat , unless customer who is really urgent can get feedback by today
yes . no need email , just message them thru social media more faster
same goes to lezzzzzzzzz

among all the wallets out there, boost has the highest level of distrust with card reloads.

my BP card that was previously working fine got banned after my repeated attempts to add amex card ended with http error 404.

i see no point reaching out to them as they will play cat and mouse game with us.

it's adding new card, not reloading from already added card.

Really, I have been reloading using the same CC for 20+ times during the last 4 days to get coins n accomplished 30+ missions, so far still ok. And collected rm27 Boost Mission Rewards.

i already have a BP card added, and was trying to add amex card but got error 404. it wasn't repeatedly adding and deleting card.

i think you didn't read my post properly.

Hello guys,

I just reloaded RM50 x 4 times in a row without any issue with Amex.

Until yesterday, i still facing issues with reloading with Amex.

FYI!

Many speculating or even accusing some who are having issues with reload for abusing the system, having multiple reloads, adding or removing cards, cash out etc.
Just want to share, one of my relatives just got issue with Amex reload too.

He has not cashed out at all since last year he started using Boost. All the while he used 1 card only, until recently Boost accept Amex, he just changed to Amex, that's it. No frequent reload, no cash out, no simply adding or deleting cards.

He normally will top up about RM 200-300, once credit used up he will top up again. Yet he now cannot reload with Amex. And same thing, he received the same standard e-mail "in-line with clause 5.1 bla bla bla"
So, it's bloody Boost system problem. I just feel their system so screw up simply block or detect "suspicious" cards. Remember, one forumer received promotion like need to spend 10k+ to get some cash back, that itself tell us that the really screwed up big time

Ok now my sis turn to kena, she top up few times just to earn the mission coins, then kaboom....can't top up anymore, can't even pay bills or make any payment lol....Since like they're doing a spring cleaning without much reason....and quite a few mentioned affected due to frequent top up, but they stupidly launched the mission which requires users to do so yet they block the account for that? How ridiculous

Hi I got some issue with boost here. I got few boost account. My main account is linked with Amex. Few days ago I had tried to add Amex to other account without remove it from my main account, its failed. Now my main account which is still linked with Amex can't top up anymore, error msg card not charged. What should I do in order to continue use the Amex card? It is worked if email to them? Or must replace a new card?

one person can have more than 1 account? Boost wont suspend?

I always have intermittent issues, whenever want to pay, so frequent cannot load etc. Nothing to do with my data coverage as I have no problem with GrabPay and Fave, it's only Boost
The problem is, Boost is just like Najib, no matter how clear or obvious the terms or facts are, they can still in denial mode, just ignore you or take actions without needing to justify it

I still think Boost should be more transparent and impose rules on behaviour they discourage, ie
- one account per NRIC
- lower withdrawal limit, lower top up limit, specific spending/withdrawal ratio etc (if they think that current limit is subject to too much abuse)

Instead, they simply give such subjective rules, if they discourage multiple accounts, shouldn't even listed in their FAQ which clearly allow others to assume it's fine to have many accounts (and probably abuse it).

Also, simply quoting clause xx doesn't help, there's nothing to hide, no need to simply block users by mentioning "you break rules xxx which we cannot reveal"....just be transparent, then people will know what can be done, what cannot be done.

I only have 1 account, but for bill payment, say Unifi RM 200, I will pay RM 50 every week. Does that considered abuse? It's very subjective. If they discourage this, then restrict one payment per month per account etc, rather than simply blocking account for doing so (if any, so far my account still fine)

To me, RM200 splits into 4 payments in a month is nothing wrong, just like you use Amex to pay in m2u. I think those who encounter issues are using Boost acc beyond our imagination.

nah. something wrong with the implemntation of rules and rewards. jist give by percentages right for rewards. why i pay rm5 to astro can get 50cent (sometimes rm1) and when i pay 100 i get rm2 and occasionally rm3. what are they trying to encourage? just give 10cents for rm5 max right? cant implement?

then yesterday i wanted to top up rm100 but will never be successful. only force me to top up rm50. what is the objectives? enocurage me to keep getting mission coins?

Problem is no rules....where is the rules saying cannot do split payment? If not allow. Then just send out 0 rewards or put in black n white that such action will get ban...

What is called manipulate n exploit? How to define if it is a feature n user applying it?

You are right. Shake rewards and the mission rewards are additional bonus. I'm happy to get the additional RM2 or RM3 or RM5 for paying unifi bills monthly. So far it has been RM2/3/5 shake rewards for my monthly payment and I see no point in splitting the bills just for the shake rewards purpose. This month I get RM5 shake reward and RM8 additional for the mission reward. I would think that's already a very good deal. What more would one ask for?

Do u see makcik makcik argue n chop price even for 5 cents at pasar for a 2 ringgit sayur? Do u see the makcik go Aeon or Tesco or Giant chop price with the cashier?
If it is written rules, everybody knows what is the scope. Else, everyone has their right. Rich man may give tips few months salary. Can they said our mentality is cheapskate if we cant do so? No right. It is boost who do not put things in proper. User can do whatever they feel it is right as long as it is not illegal, until one day the user choose to quit if things getting too difficult or troublesome. No one entitle to say their mentality is not alright.

Not always, but on 24 april i shared same card with my gf boost account, then everything still fine, until night of 25, then i try to add my amex card but i dont know the cvv was the on infront of the card, then i keep try and keep get error, then suddenly my account cant use any card at all now, i try to add the amex to my gf boost account, and the card linked to her account now, only my account still reject cards, anyone has the same experience with me?