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 Boost App Discussion Thread V2, Malaysia's Homegrown Lifestyle E-Wallet

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avinlim
post Apr 24 2019, 08:45 AM

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QUOTE(jeff_85 @ Apr 24 2019, 08:21 AM)
Hi I got some issue with boost here. I got few boost account. My main account is linked with Amex. Few days ago I had tried to add Amex to other account without remove it from my main account, its failed. Now my main account which is still linked with Amex can't top up anymore, error msg card not charged. What should I do in order to continue use the Amex card? It is worked if email to them? Or must replace a new card?
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Stop using for few days, do not do repeating try. NEVER add 1 card to more than 1 account. Stick to 1 card to your own account only. Try reload after few days, to only your main account. If still fail, mean bye bye for your card already.
RetroMayday
post Apr 24 2019, 08:46 AM

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QUOTE(wesleycjh @ Apr 23 2019, 01:49 PM)
I also waiting for this cashback whereby I transacted at 20 Apr evening for amount RM58.50. Hopefully no need to chase the CS in order to get the entitle cashback  sweat.gif
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Received mine last night at 11.41pm. rclxms.gif
cybpsych
post Apr 24 2019, 08:56 AM

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QUOTE(jeff_85 @ Apr 24 2019, 08:21 AM)
Hi I got some issue with boost here. I got few boost account. My main account is linked with Amex. Few days ago I had tried to add Amex to other account without remove it from my main account, its failed. Now my main account which is still linked with Amex can't top up anymore, error msg card not charged. What should I do in order to continue use the Amex card? It is worked if email to them? Or must replace a new card?
*
try not to remove-add at the same day.

for your boost accountssssssss, remove the amex entirely.

wait till tomorrow.

then try add amex to your desired boost account.
5025
post Apr 24 2019, 09:46 AM

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QUOTE(RetroMayday @ Apr 24 2019, 08:46 AM)
Received mine last night at 11.41pm.  rclxms.gif
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received last nite too.
msa9696
post Apr 24 2019, 11:18 AM

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QUOTE(laymank @ Apr 24 2019, 07:59 AM)
could be the same issue like I had - the balance on the system didn't tally with the balance on the app (per Boost CS). Once fixed, it will be ok.
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That's crazy, so it will automatically be fixed?

QUOTE(avinlim @ Apr 24 2019, 08:11 AM)
You sure? But Boost account max at a time is only RM1500. Monthly spending each category only RM4500. how the hell he get 10k spending(which need 3 month max out)
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I didn't say someone spent that much, I said it's from Boost promo. Can't remember the exact amout but definitely more than 4500
goliath84
post Apr 24 2019, 11:19 AM

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QUOTE(memorylane @ Apr 23 2019, 02:22 PM)
from what i observed, i'm not sure is really true, you can reload up to 4X using AMEX within 24 hours, 5th time will rejected... it seems is not count by 4 times per day, it is count by 24-hourly basis from your 1st transaction...
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Thats not for my case I able to topup with Amex 5times within 4 hours without any issue.
LostAndFound
post Apr 24 2019, 11:25 AM

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Hi all, what's the limit on number of bill payments (per day/per month)? Tried to search as I thought someone had mentioned before, but I think I'm using the wrong terms, can't find.
cybpsych
post Apr 24 2019, 11:37 AM

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QUOTE(LostAndFound @ Apr 24 2019, 11:25 AM)
Hi all, what's the limit on number of bill payments (per day/per month)? Tried to search as I thought someone had mentioned before, but I think I'm using the wrong terms, can't find.
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try this

https://support.myboost.com.my/hc/en-us/art...y-Boost-Wallet-
WaCKy-Angel
post Apr 24 2019, 11:39 AM

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QUOTE(jeff_85 @ Apr 24 2019, 08:21 AM)
Hi I got some issue with boost here. I got few boost account. My main account is linked with Amex. Few days ago I had tried to add Amex to other account without remove it from my main account, its failed. Now my main account which is still linked with Amex can't top up anymore, error msg card not charged. What should I do in order to continue use the Amex card? It is worked if email to them? Or must replace a new card?
*
one person can have more than 1 account? Boost wont suspend?
avinlim
post Apr 24 2019, 11:40 AM

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QUOTE(WaCKy-Angel @ Apr 24 2019, 11:39 AM)
one person can have more than 1 account? Boost wont suspend?
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Can, but the problem is he cannot reload now. console.gif
LostAndFound
post Apr 24 2019, 12:09 PM

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QUOTE(cybpsych @ Apr 24 2019, 11:37 AM)
Thanks!
#Victor
post Apr 24 2019, 12:56 PM

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QUOTE(jeff_85 @ Apr 24 2019, 08:21 AM)
Hi I got some issue with boost here. I got few boost account. My main account is linked with Amex. Few days ago I had tried to add Amex to other account without remove it from my main account, its failed. Now my main account which is still linked with Amex can't top up anymore, error msg card not charged. What should I do in order to continue use the Amex card? It is worked if email to them? Or must replace a new card?
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almost try out ur way when they sent deposit and spend campaign email to lure u using back the abandoned account.

QUOTE(cybpsych @ Apr 24 2019, 08:56 AM)
try not to remove-add at the same day.

for your boost accountssssssss, remove the amex entirely.

wait till tomorrow.

then try add amex to your desired boost account.
*
does this method works? are we allow to deposit using same card to different Boost account by giving it cool down period?
Ben Ling
post Apr 24 2019, 12:56 PM

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so I done my boost mission and claim reward, waited for like 1min+ only success, I check my transaction and realized got 2 rewards 😎
darkterror15
post Apr 24 2019, 01:18 PM

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hi, for 11street, at the payment page it says can scan qr or login to pay, but when i click next it only allow login to pay, so how to actually use the qr scan to pay ? if use qr scan can finish the mission right and normal login pay cant ?
talexeh
post Apr 24 2019, 01:26 PM

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QUOTE(darkterror15 @ Apr 24 2019, 01:18 PM)
hi, for 11street, at the payment page it says can scan qr or login to pay, but when i click next it only allow login to pay, so how to actually use the qr scan to pay ?
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Don't use it on your mobile. Use your PC instead.

QUOTE(darkterror15 @ Apr 24 2019, 01:18 PM)
if use qr scan can finish the mission right and normal login pay cant ?
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Yes, that's right. No reward if campaign specifically mentioned the requirement to scan & pay.
darkterror15
post Apr 24 2019, 01:28 PM

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QUOTE(talexeh @ Apr 24 2019, 01:26 PM)
Don't use it on your mobile. Use your PC instead.
Yes, that's right. No reward if campaign specifically mentioned the requirement to scan & pay.
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thanks notworthy.gif notworthy.gif
sms2u
post Apr 24 2019, 01:34 PM

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seems no info on what cc can gain the cash rebate from cc when topup boost in the main page for boost?
kelvinlzy
post Apr 24 2019, 01:42 PM

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Anyone received this promo? It mentions get RM4 back the next working day. Eligible for 2x RM4. It has been a week and I haven't receive the cashback yet. Boost CS is not helping much either.
user posted image
Sampleanti
post Apr 24 2019, 02:55 PM

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QUOTE(kelvinlzy @ Apr 24 2019, 01:42 PM)
Anyone received this promo? It mentions get RM4 back the next working day. Eligible for 2x RM4. It has been a week and I haven't receive the cashback yet. Boost CS is not helping much either.
user posted image
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u can email cs n keep on follow up with them. i got another promo like tis and didnt get the cash bk. den i email them n keep follow up took omos 2week to get bk the cash back lol.
kelvinlzy
post Apr 24 2019, 03:17 PM

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QUOTE(Sampleanti @ Apr 24 2019, 02:55 PM)
u can email cs n keep on follow up with them. i got another promo like tis and didnt get the cash bk. den i email them n keep follow up took omos 2week to get bk the cash back lol.
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Thanks. Seems like they dont keep track of which users have fulfilled the conditions. Better stick to the missions instead.

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