Already file 3 times My Request about the missing Yoodo reward but every time their reply is almost same "Our sincere apologies for the inconvenience caused, we are looking into this immediately." then they mark the issue solved.

What can i do next?

Same. I will quickly transfer my funds out one last time and never reload so much again. If they can miss so many cb here and there I don't trust them with my  RM1500 fund.

Hi all, I found out from bigpay that Boost is not accepting any top up from bigpay - therefore they are rejecting those who top up today.

yoodo reward keep on getting the same answer from them even now almost a month since final renewal

I paid Unifi bill on 23 Dec until now still no shake reward. Raised the issue with Boost CS 3 times already. Once was ignored these are the other 2 replies:


Sathish (Boost)

Dec 24, 10:52 +08

Hi,

Please check the reward on your Profile>Shake reward. If you still don't receive it, please send us a screenshot of your “Transaction” page and “Shake Reward” tab for our further checking.
Thank you

Boost Support Team
Pooven Raj (Boost)

Dec 31, 12:41 +08
Hi there,

We are truly sorry for prolonging this, our team is working on it and we will surely update once it got rectified.

Thank you for the understanding and patience.

Boost Support Team

I activated Yoodo on 3 Oct. Received RM10 rewards from Boost on 4 Oct & 8 Nov respectively but missing final RM10 rewards. Just submit a complaint.

PS: I had maintained Yoodo active until now.

I paid at Nandos yesterday. Got shake reward immediately.

RM1 only

I guess the shake reward problem is only happens in android system. Since mine is iPhone never facing the shake reward issue. Even until this morning, I am still paying by boost and get my shake reward of RM0.50.

I'm not a newbie, I've been using Boost since way back in 2018 and I use it almost everyday, if the shake is there it's there, if it's not it's not.

But thanks for the help anyways.

They can hide your tickets in app once it is tagged as "solved". However the ticket is still there.
Go to support.myboost.com.my , sign up for an account using the same email that you registered in Boost app. Then log in and go to "my requests", you will find all your tickets there. You're welcome

I suggest we give them a deadline, if not we shall launch a group complaint to kpdnkk or BNM. Many cash back has been missing and people who raised ticket also need to wait forever, what about those who didn't know how to raise ticket.

This is getting ridiculous. First it was false advertisement on RM100 spent on Christmas gift and now these missing cash backs/shakes.

TS what do u say.

I got the reply from Boost after a few round Q&A (Although it stated solved since first reply), attached below is the good news. Hopefully received it this Friday.

[attachmentid=10151321]

Thanks for the info and clarification.

On the transfer of funds? how long would it usually take to be reflected into my bank account?

And my 99speedmart reward is still missing.

Good for you.

It's been so many days since their last reply.

How was the experience with using Favepay at Komugi?

Because bad sales, some hawkers prefer instant money and couldn't wait for e wallets to cash in because it will take a day or two to transfer to their bank account.

If you see a hawker suddenly stopped accepting e wallets, it means their business isn't doing well.

quick question,

i have reached my monthly 4500 spending limit.

can i still top up boost and withdraw money after hitting the spending limit

Boost is manual enough already, now with this new promo, again so many conditions, RM 30 cumulative, each RM 30 1 entry, then bonus entry for "other spending", etc.

Just wonder how they going to track and ensure fairness, completeness and transparent.