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 Boost App Discussion Thread V2, Malaysia's Homegrown Lifestyle E-Wallet

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TongCN
post Mar 25 2024, 10:04 AM

Look ma, I have lots stars :D
*******
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From: Malaysia



- repeated post deleted -

This post has been edited by TongCN: Mar 25 2024, 10:04 AM
TongCN
post Mar 25 2024, 10:05 AM

Look ma, I have lots stars :D
*******
Senior Member
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Joined: Aug 2008
From: Malaysia



QUOTE(contestchris @ Mar 24 2024, 04:36 PM)
For those who have applied or and activated Alliance Bank VCC, check if you've received 40k Boost stars. I applied without going through Boost or being aware of such a campaign, suddenly see 40k Boost stars being credited to my account. But I did activate the Alliance Bank VCC recently.
*
but how they know u have Boost ? same mobile number?

I received RM88 (credit into my credit card section) from activating VCC though which i also un-aware of

This post has been edited by TongCN: Mar 25 2024, 10:05 AM
TongCN
post Mar 25 2024, 10:51 AM

Look ma, I have lots stars :D
*******
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QUOTE(contestchris @ Mar 25 2024, 10:39 AM)
I suppose either via mobile number or IC. I rarely use Boost so it was a pleasant surprise.

RM88 is from the spend RM300 receive RM88 cashback campaign. I got it too.
*
Hmm .. i dun receive any though for the boost star
TongCN
post Mar 25 2024, 11:41 AM

Look ma, I have lots stars :D
*******
Senior Member
6,689 posts

Joined: Aug 2008
From: Malaysia



QUOTE(contestchris @ Mar 25 2024, 10:39 AM)
I suppose either via mobile number or IC. I rarely use Boost so it was a pleasant surprise.

RM88 is from the spend RM300 receive RM88 cashback campaign. I got it too.
*
Oh ya, mind to share your RM88 credit date and Boost 40k credit date same date ?

My RM88 was 12th March 2024

Maybe there will be timing difference? lol

EDIT: ok, nvm, i found that banner under Boost and need to sign up using boost?

https://www.alliancebank.com.my/Alliance/me...on-Campaign.pdf

Seems like mine probably is May period as i spent on February 2024 [T.date on 02.02.2024; P.date on 04.02.2024]

This post has been edited by TongCN: Mar 25 2024, 11:58 AM
TongCN
post May 2 2024, 08:39 AM

Look ma, I have lots stars :D
*******
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Both ios and android here boost very abnormal =.=

Some part like cannot access and keep ask to update app
When direct to playstore/app store, both nothing.
TongCN
post Sep 4 2024, 01:36 PM

Look ma, I have lots stars :D
*******
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From: Malaysia



QUOTE(gempakstarz @ Sep 1 2024, 09:11 PM)
Hi guys,

I just topup boost wallet using CC(RM1k) then when i want to transfer using DuitNow it shows Online Banking Balance: RM20 only..

why it like that??
*
Using DuitNow under Boost app you mean? i thought this long time unavailable already?
TongCN
post Sep 5 2024, 11:47 AM

Look ma, I have lots stars :D
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QUOTE(GKilla @ Sep 5 2024, 10:21 AM)
Me also no. i tried to make online payment using beyond card on 2nd Sep. did not get OTP till today (just tried still nothing). emailed to their support on 3rd Sep, till today no reply.
*
Physical or Digital card ?

I haven't used my Beyond Card (digital) yet for September 2024 so gonna be aware first sweat.gif
TongCN
post Sep 5 2024, 12:56 PM

Look ma, I have lots stars :D
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QUOTE(GKilla @ Sep 5 2024, 12:28 PM)
i got digital only for online payment. physical i think should be ok since no need OTP
*
Meaning to say, it's been down for OTP retrieve since 1 September 2024 ? sad.gif

Until now still unable ?
TongCN
post Sep 5 2024, 04:14 PM

Look ma, I have lots stars :D
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QUOTE(GKilla @ Sep 5 2024, 02:40 PM)
yes still unable. i just tried around 2.37pm. still same. have to wait for Boost to fix it. It stuck at the Boost Purchase Authentication asking for OTP code. But no OTP sms received.
user posted image
*
What's ur telco for the OTP ?
TongCN
post Sep 6 2024, 08:19 AM

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QUOTE(rojakwhacker @ Sep 5 2024, 09:13 PM)
My guess is the content inside the SMS. As i know starting 1st September, all telco starting to ban any SMS containing URL. This happened in 1st of June as well, Then MCMC decided to delay for 3 months until 31st August 2024. Boost still did no action at all.
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QUOTE(PJng @ Sep 5 2024, 11:47 PM)
I check back my half year ago SMS, was reset password, SMS contain support @ myboost.com.my that can click
*
The FB support is useless =.=

Keep saying turn on notification saja to receive OTP

TongCN
post Sep 6 2024, 04:01 PM

Look ma, I have lots stars :D
*******
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QUOTE(sjz @ Sep 6 2024, 08:47 AM)
it's a widespread prob of not getting SMS TAC for Beyond card online trx.
a few of my family and friends same prob.

Boost shud acknowledge the prob and fix it ASAP.
not to ignore the problem.

same case as Kiple previously of not getting SMS TAC
except they acknowledge the prob immediately and let us know they will try to fix it asap
*
PM and post in Boost FB and all getting stupid answer / template / auto reply =.=

TongCN
post Sep 9 2024, 09:39 AM

Look ma, I have lots stars :D
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QUOTE(sjz @ Sep 7 2024, 01:01 PM)
the SMS TAC for Beyond card online trx still not fixed despite multiples complaints throughout so many days!!!
*
That Faz just ignore my Facebook Msg since 5th Sept 2024 =.=

Keep spam DM but no return.
TongCN
post Sep 11 2024, 11:29 AM

Look ma, I have lots stars :D
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QUOTE(sjz @ Sep 10 2024, 02:38 PM)
Some update on unable to receive SMS TAC for Beyond card online trx.

Finally gotten Reply after days:
Hi there, kindly be informed that this is an intermittent issue and we would advise you to try to use another payment method. Our sincere apologies for the inconvenience caused 🙏🏼 ^Huss
So, their solution to us -> try to use another payment methoddoh.gif  doh.gif
*
QUOTE(GKilla @ Sep 10 2024, 02:47 PM)
Received email reply from Boost today:
*
So still unable to use due to the OTP issue

I complaint to the FB and say will call me back since 3 days ago
Not a single ringtone appear.

TongCN
post Sep 12 2024, 08:39 AM

Look ma, I have lots stars :D
*******
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QUOTE(TongCN @ Sep 11 2024, 11:29 AM)
So still unable to use due to the OTP issue

I complaint to the FB and say will call me back since 3 days ago
Not a single ringtone appear.
*
So i also received the exact same FB Msg on the team is working now
TongCN
post Sep 12 2024, 09:30 AM

Look ma, I have lots stars :D
*******
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QUOTE(sjz @ Sep 12 2024, 09:23 AM)
to my surprise,
following the fb message tell you use another payment option,
i reply asking them when this prob will be resolved.

another cs reply,

"Hi there, thanks for reaching out to us. Regarding your issue, kindly clarify if you have checked your Spam/Blocked contact list? Kindly ensure you did not block the shortcode SMS (Eg: 66688) ^Faz"


Seem some cs still think the prob originated from cust part blocking their sms tac.
Not Yet wake up is it??
*
Yea, stupid CS who last round replied me this "template" answer

This Boost really is slow in adapting new things and always slowpoke eh ?
TongCN
post Sep 12 2024, 02:01 PM

Look ma, I have lots stars :D
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QUOTE(cybpsych @ Sep 12 2024, 11:27 AM)
try to contact your telco and ask them whether SMS content with email address only will be blocked by them/telco in adherence to MCMC directive?

mcmc only stated URL, but definition may be interpreted differently by each telco hmm.gif
*
It's a "hyperlink" in the SMS
TongCN
post Sep 12 2024, 02:16 PM

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QUOTE(cybpsych @ Sep 12 2024, 02:13 PM)
again, subject to interpretation

technically, it's not an URL and not clickable/hyperlink in nature

it's your phone itself that identify and convert url into clickable link, email as clickable link, mobile number as clickable link, and so on
my phone also detected 6-digit OTP number as clickable too. Wouldn't it be dangerous too? laugh.gif
*
Which Telco side might also indicate that is a "URL" if our phone identify and convert?
Assume their system works same as our phone or PC

Under my MacOS which the message app there also shows as "hyperlink"

When click it, it will open the mail app which become like "mail to"

This post has been edited by TongCN: Sep 12 2024, 02:17 PM
TongCN
post Sep 13 2024, 05:05 PM

Look ma, I have lots stars :D
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Finally Boost fix =.=

The new SMS content now :

"RM0 Your Boost OTP is XXXXXX for card ending XXXX for MYRXXX.XX at TNG-EWALLE. If you did not perform this txn, pls contact us via the support channel"

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