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 Boost App Discussion Thread V2, Malaysia's Homegrown Lifestyle E-Wallet

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rojakwhacker
post Sep 3 2024, 01:02 PM

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QUOTE(uchitech008 @ Sep 3 2024, 12:12 PM)
Have you received any otp for using Beyond card?
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No shakehead.gif
TongCN
post Sep 4 2024, 01:36 PM

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QUOTE(gempakstarz @ Sep 1 2024, 09:11 PM)
Hi guys,

I just topup boost wallet using CC(RM1k) then when i want to transfer using DuitNow it shows Online Banking Balance: RM20 only..

why it like that??
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Using DuitNow under Boost app you mean? i thought this long time unavailable already?
gempakstarz
post Sep 4 2024, 01:48 PM

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QUOTE(TongCN @ Sep 4 2024, 01:36 PM)
Using DuitNow under Boost app you mean?  i thought this long time unavailable already?
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i dont know..but i saw got ppl can do that thats y asking why i kenot sweat.gif
GKilla
post Sep 5 2024, 10:21 AM

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QUOTE(uchitech008 @ Sep 3 2024, 12:12 PM)
Have you received any otp for using Beyond card?
*
Me also no. i tried to make online payment using beyond card on 2nd Sep. did not get OTP till today (just tried still nothing). emailed to their support on 3rd Sep, till today no reply.
TongCN
post Sep 5 2024, 11:47 AM

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QUOTE(GKilla @ Sep 5 2024, 10:21 AM)
Me also no. i tried to make online payment using beyond card on 2nd Sep. did not get OTP till today (just tried still nothing). emailed to their support on 3rd Sep, till today no reply.
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Physical or Digital card ?

I haven't used my Beyond Card (digital) yet for September 2024 so gonna be aware first sweat.gif
GKilla
post Sep 5 2024, 12:28 PM

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QUOTE(TongCN @ Sep 5 2024, 11:47 AM)
Physical or Digital card ?

I haven't used my Beyond Card (digital) yet for September 2024 so gonna be aware first  sweat.gif
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i got digital only for online payment. physical i think should be ok since no need OTP
TongCN
post Sep 5 2024, 12:56 PM

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QUOTE(GKilla @ Sep 5 2024, 12:28 PM)
i got digital only for online payment. physical i think should be ok since no need OTP
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Meaning to say, it's been down for OTP retrieve since 1 September 2024 ? sad.gif

Until now still unable ?
GKilla
post Sep 5 2024, 02:40 PM

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QUOTE(TongCN @ Sep 5 2024, 12:56 PM)
Meaning to say, it's been down for OTP retrieve since 1 September 2024 ?  sad.gif

Until now still unable ?
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yes still unable. i just tried around 2.37pm. still same. have to wait for Boost to fix it. It stuck at the Boost Purchase Authentication asking for OTP code. But no OTP sms received.
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TongCN
post Sep 5 2024, 04:14 PM

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QUOTE(GKilla @ Sep 5 2024, 02:40 PM)
yes still unable. i just tried around 2.37pm. still same. have to wait for Boost to fix it. It stuck at the Boost Purchase Authentication asking for OTP code. But no OTP sms received.
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What's ur telco for the OTP ?
xiaomoon
post Sep 5 2024, 04:19 PM

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QUOTE(TongCN @ Sep 5 2024, 04:14 PM)
What's ur telco for the OTP ?
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i using umobile, no receive otp also
sjz
post Sep 5 2024, 04:52 PM

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probably need to fb message them.
if still no reply, comment at their fb post publicly, they will reply very fast.

if email, no reply at all.
rojakwhacker
post Sep 5 2024, 09:13 PM

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My guess is the content inside the SMS. As i know starting 1st September, all telco starting to ban any SMS containing URL. This happened in 1st of June as well, Then MCMC decided to delay for 3 months until 31st August 2024. Boost still did no action at all.
PJng
post Sep 5 2024, 11:47 PM

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QUOTE(rojakwhacker @ Sep 5 2024, 09:13 PM)
My guess is the content inside the SMS. As i know starting 1st September, all telco starting to ban any SMS containing URL. This happened in 1st of June as well, Then MCMC decided to delay for 3 months until 31st August 2024. Boost still did no action at all.
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I check back my half year ago SMS, was reset password, SMS contain support @ myboost.com.my that can click
TongCN
post Sep 6 2024, 08:19 AM

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QUOTE(rojakwhacker @ Sep 5 2024, 09:13 PM)
My guess is the content inside the SMS. As i know starting 1st September, all telco starting to ban any SMS containing URL. This happened in 1st of June as well, Then MCMC decided to delay for 3 months until 31st August 2024. Boost still did no action at all.
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QUOTE(PJng @ Sep 5 2024, 11:47 PM)
I check back my half year ago SMS, was reset password, SMS contain support @ myboost.com.my that can click
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The FB support is useless =.=

Keep saying turn on notification saja to receive OTP

sjz
post Sep 6 2024, 08:47 AM

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it's a widespread prob of not getting SMS TAC for Beyond card online trx.
a few of my family and friends same prob.

Boost shud acknowledge the prob and fix it ASAP.
not to ignore the problem.

same case as Kiple previously of not getting SMS TAC
except they acknowledge the prob immediately and let us know they will try to fix it asap

This post has been edited by sjz: Sep 6 2024, 08:47 AM
TongCN
post Sep 6 2024, 04:01 PM

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QUOTE(sjz @ Sep 6 2024, 08:47 AM)
it's a widespread prob of not getting SMS TAC for Beyond card online trx.
a few of my family and friends same prob.

Boost shud acknowledge the prob and fix it ASAP.
not to ignore the problem.

same case as Kiple previously of not getting SMS TAC
except they acknowledge the prob immediately and let us know they will try to fix it asap
*
PM and post in Boost FB and all getting stupid answer / template / auto reply =.=

Wolgie
post Sep 7 2024, 10:41 AM

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FYI, boost paid PRU still got x3point if u are platinium lvl.
How to become Plat, just 2k inside Boostbank
sjz
post Sep 7 2024, 01:01 PM

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the SMS TAC for Beyond card online trx still not fixed despite multiples complaints throughout so many days!!!

This post has been edited by sjz: Sep 7 2024, 01:01 PM
ericlaiys
post Sep 7 2024, 01:07 PM

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QUOTE(Wolgie @ Sep 7 2024, 10:41 AM)
FYI, boost paid PRU still got x3point if u are platinium lvl.
How to become Plat, just 2k inside Boostbank
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yes
PseudomonasSA
post Sep 8 2024, 10:08 AM

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Hi
Is anyone able to withdraw funds successfully from Boost Bank apps? The apps keeps crashing on itself on my phone.
Thank you!

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