Oh i see, that is normal spending boost stars, not bonus stars.

Yes

I believe the bonus star is to encourage users to utilise online banking rather than credit card topping up

Anyone known boast support contacts numbers? Their support services is sucks in replying email. So many complaints under their fb about their support services in email. My case can't login to boast already 2 months still hanging 🙃

I can't seem to locate my payment history anywhere in the app. Where the hell is it located? Been a while I used Boost wallet, and no more mission like others mentioned too.

This post has been edited by starry-starry: Jun 17 2024, 12:46 PM

Under profile->transactions

Thanks!!! 👍👍👍

my wife changed phone number some time ago

2 weeks ago her phone got smashed by kids.


new phone, boost sent OTP to old hp#
contact CS on FB ---- took a few days to get response :
need to terminate old acc and get new one

questions:
1. anyone have boost contact number?
2. the old boost still have RM100 inside-- how to retrieve ? Thank youu

Contact CS. Nothing we can help
Refer to website for their contact number

I Cant seem to find BOOST contact number in their site or google.

try email
support@myboost.com.my
support@myboost.co

i did contact FB Boost.

and Boost watsapp from time2time SPAM my watsapp to signup PayLater ---im skeptical on this .

my ticket on march suddenly solved on last week
take 3 month

Update:

Contact boost LIVE chat in boost app .
CS mentioned need to terminate acc .

balance transfer to bank acc ---RM2(Max) or 2% fee

.

This post has been edited by !@#$%^: Jun 20 2024, 01:16 AM

Anyone tried to top up boost with debit card without charging 1% extra?
Thought 1% is only applicable for credit card top up after first 1k allowance.

1% is only for credit card. Any screenshots to share the 1% extra for debit card?

I tried to top up with tng visa card that is prepaid card for RM100 and the total amount shown is RM101.
Did you manage to top up from debit card without 1% extra charge?

I think it depends on the merchant. I've encountered merchants that treat prepaid/charge cards as credit cards. So this might be the reason.

dont mix the card type. debit card is debit card. prepaid card is prepaid card and NOT a debit card. there is a distinction from the card scheme (visa/mastercard/amex/etc)


tng visa is a prepaid card. some merchants/payment gateways may not able to recognize this card type and treat it as cc instead (as what mentioned above)

maybe you try using bank's debit cards or newer* gxbank/aeon bank debit card > boost wallet, see if it charge 1% convenience fee?

* p/s: also may have issue with newer cards in the market as existing systems doesnt recognize it as well. worth to try.


nothing much you could do except filing dispute to Boost to waive the 1% convenience fee. let them escalate to their payment gateway (revpay) to update their list.

This post has been edited by cybpsych: Jun 22 2024, 01:16 PM

No issue for other merchant like bigpay to recognise it.