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 Boost App Discussion Thread V2, Malaysia's Homegrown Lifestyle E-Wallet

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ericlaiys
post Apr 17 2024, 11:57 AM

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QUOTE(BetterCallSaul @ Apr 17 2024, 11:44 AM)
Has anyone managed to cash out their BoostMyMoney? I did a 100% cash out on 6th April to bank account and until today it's under processing (it's supposed to be up to 4 working days). Tried sending an email to both their bmmsupport email (returned with message block email error) as well as their general boost customer service but no one reply me other than the automated ticket created email.
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public holiday don't count. normally MMF/UT need a week of processing.
I just tested withdraw to boost wallet. It's instant
BetterCallSaul
post Apr 17 2024, 12:20 PM

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QUOTE(ericlaiys @ Apr 17 2024, 11:57 AM)
public holiday don't count. normally MMF/UT need a week of processing.
I just tested withdraw to boost wallet. It's instant
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If that's the case, then they are misleading users with their "up to 4 working days" statement. 8,9,12,15,16 are considered working days since I cashed out on 6th.


CoffeeMiloTea
post Apr 19 2024, 10:18 AM

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Hi anyone try to link beyond card to Samsung watch or phone to be used for payment later through the devices ?
xpole
post Apr 19 2024, 11:05 PM

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Anyone here applied and currently using Beyond Card? Is there any Annual Fees being charged for this card?

I checked the FAQ, Product sheets didn't mention anything about AF.

So far, only BigPay that didn't charge Annual Fees.

For Touch N Go, Enrich Money, MAE are charging people with RM8-RM10 annual fees.
I'm a bit cheapskate when it comes of this AF. tongue.gif

This post has been edited by xpole: Apr 19 2024, 11:06 PM
wjleong15
post Apr 20 2024, 05:37 AM

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QUOTE(xpole @ Apr 19 2024, 11:05 PM)
Anyone here applied and currently using Beyond Card? Is there any Annual Fees being charged for this card?

I checked the FAQ, Product sheets didn't mention anything about AF.

So far, only BigPay that didn't charge Annual Fees.

For Touch N Go, Enrich Money, MAE are charging people with RM8-RM10 annual fees.
I'm a bit cheapskate when it comes of this AF.  tongue.gif
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No af but issuing fee 20
smartfreak
post Apr 20 2024, 01:40 PM

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QUOTE(BetterCallSaul @ Apr 17 2024, 11:44 AM)
Has anyone managed to cash out their BoostMyMoney? I did a 100% cash out on 6th April to bank account and until today it's under processing (it's supposed to be up to 4 working days). Tried sending an email to both their bmmsupport email (returned with message block email error) as well as their general boost customer service but no one reply me other than the automated ticket created email.
*
I have issue withdrawing. Keep showing "boostmymoney balance exceeded". Contacted CS but no reply from them.
ericlaiys
post Apr 20 2024, 05:33 PM

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QUOTE(smartfreak @ Apr 20 2024, 01:40 PM)
I have issue withdrawing. Keep showing "boostmymoney balance exceeded". Contacted CS but no reply from them.
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u put till exceeded boostwallet limit? max10k
BetterCallSaul
post Apr 20 2024, 06:54 PM

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QUOTE(smartfreak @ Apr 20 2024, 01:40 PM)
I have issue withdrawing. Keep showing "boostmymoney balance exceeded". Contacted CS but no reply from them.
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Glad to know I'm not the only one experiencing issue. Their CS is really bad (check their fb posts comment section).
smartfreak
post Apr 20 2024, 08:47 PM

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QUOTE(ericlaiys @ Apr 20 2024, 05:33 PM)
u put till exceeded boostwallet limit? max10k
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No, I only put rm100 for testing. Then test to withdraw rm10 to boost wallet also failed.
ericlaiys
post Apr 20 2024, 08:58 PM

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QUOTE(smartfreak @ Apr 20 2024, 08:47 PM)
No, I only put rm100 for testing. Then test to withdraw rm10  to boost wallet also failed.
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the 100 already commit and more than a week?
smartfreak
post Apr 20 2024, 09:31 PM

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QUOTE(ericlaiys @ Apr 20 2024, 08:58 PM)
the 100 already commit and more than a week?
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Already deposit inside more than a week.
user posted image
ericlaiys
post Apr 20 2024, 10:48 PM

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QUOTE(smartfreak @ Apr 20 2024, 09:31 PM)
Already deposit inside more than a week.
user posted image
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can u view your transaction? it need not say processing & has assigned unit
besides , your did not showed earning.

This post has been edited by ericlaiys: Apr 20 2024, 10:48 PM
skty
post Apr 21 2024, 02:21 AM

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BOOST CS is really bad.

one month without replying to email.
smartfreak
post Apr 21 2024, 08:55 AM

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QUOTE(ericlaiys @ Apr 20 2024, 10:48 PM)
can u view your transaction? it need not say processing & has assigned unit
besides , your did not showed earning.
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Yes, the money still stuck at "processing" for long time already. I thought money already in since the total deposit show rm100?
May I know how does the the assigned unit looks like?
Thanks for the info.

ericlaiys
post Apr 21 2024, 09:53 AM

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QUOTE(smartfreak @ Apr 21 2024, 08:55 AM)
Yes, the money still stuck at "processing" for long time already. I thought money already in since the total deposit show rm100?
May I know how does the the assigned unit looks like?
Thanks for the info.
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click on total value, it will show more detail including unit. the unit is almost identical with money that you put in(lesser a bit). reminder is dont deposit on weekend or after 6pm. faster processing is working day, morning. else processing took longer and do next day.
so far no issue on deposit and withdraw
smartfreak
post Apr 21 2024, 09:58 AM

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QUOTE(ericlaiys @ Apr 21 2024, 09:53 AM)
click on total value, it will show more detail including unit. the unit is almost identical with money that you put in(lesser a bit). reminder is dont deposit on weekend or after 6pm. faster processing is working day, morning. else processing took longer and do next day.
so far no issue on deposit and withdraw
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OK noted thanks, I am checking with CS because the money stuck at processing status for months already. No reply from BOOST CS when contacting them since early April.
ericlaiys
post Apr 21 2024, 11:56 AM

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QUOTE(smartfreak @ Apr 21 2024, 09:58 AM)
OK noted thanks, I am checking with CS because the money stuck at processing status for months already. No reply from BOOST CS when contacting them since early April.
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a month too long. then cs is your better option
melz84
post Apr 21 2024, 05:18 PM

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QUOTE(smartfreak @ Apr 21 2024, 09:58 AM)
OK noted thanks, I am checking with CS because the money stuck at processing status for months already. No reply from BOOST CS when contacting them since early April.
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Bro.. just wondering.. did you deposit boostmymoney prior to product launch or after? If prior to product launch, the money has already been refunded but the amount status still stuck in processing.

Later on when it was launched, i deposited the same 500 bucks.. but my account shows i deposited 1000 but unit purchased is equivalent to the 500 only.
ericlaiys
post Apr 21 2024, 06:22 PM

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QUOTE(melz84 @ Apr 21 2024, 05:18 PM)
Bro.. just wondering.. did you deposit boostmymoney prior to product launch or after?  If prior to product launch, the money has already been refunded but the amount status still stuck in processing.

Later on when it was launched, i deposited the same 500 bucks.. but my account shows i deposited 1000 but unit purchased is equivalent to the 500 only.
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same...then 500 previously cannot count. now listed as earning (500+ earning). the new one withdraw, will listed as withdraw rather than earning
smartfreak
post Apr 21 2024, 07:00 PM

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QUOTE(melz84 @ Apr 21 2024, 05:18 PM)
Bro.. just wondering.. did you deposit boostmymoney prior to product launch or after?  If prior to product launch, the money has already been refunded but the amount status still stuck in processing.

Later on when it was launched, i deposited the same 500 bucks.. but my account shows i deposited 1000 but unit purchased is equivalent to the 500 only.
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When this product was launch? I am not able to trace back the refund transaction history.

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