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 Boost App Discussion Thread V2, Malaysia's Homegrown Lifestyle E-Wallet

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smartly
post May 8 2019, 01:26 PM

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QUOTE(knwong @ May 8 2019, 11:55 AM)
I faced this problem before. Because I withdrawed to bank account that doesn't match my name, Boost hold the withdrawal. My wallet has been reloaded full RM1500 by that time

You have to spend or withdraw the wallet to become RM 0 first before Boost can refund to you. They are not flexible in their policy
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Thank you very much for your reply. you have clear my doubt. appreciate that. notworthy.gif
smartly
post May 8 2019, 07:51 PM

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QUOTE(mamamia @ May 8 2019, 04:12 PM)
I don think u can get refund if ur wallet limit hit above 1500, so u better keep it below 100 wallet balance for the refund to kick in

I rmb there was once I transfer out to bank, the money is not credited to my bank acc, when I check with boost, they inform that there is some system issue (I think many of us kena) and the fund transfer get reversed back to wallet.. for my case, bcoz I transfer 1498, but my wallet got balance of 200, they can’t do the reversal, n my money stuck at boost n they have to do manual transfer for me..
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thanks for the heads up. btw take how long to get back your refund after you reduce or empty your wallet ?
smartly
post May 8 2019, 09:53 PM

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QUOTE(mamamia @ May 8 2019, 08:51 PM)
My one is not refund, I’m transferring / cash out to bank, they do manual transfer after I check with them y took so long for cash out..

Ur case if refund, is depend on ur merchant on the refund process.. what kind of refund u expecting?
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same case. CS says it is a refund.
smartly
post May 9 2019, 12:24 PM

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boost cs really suck !!! not up to par one.
smartly
post May 13 2019, 03:30 PM

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QUOTE(MillkTea93 @ May 13 2019, 02:10 PM)
worst customer service ever in e-wallet app
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agreed. no personal touch & very snaky, always wait until last minute before closing the day to answer your request, then tag as resolved. LOL !
smartly
post Jun 2 2019, 01:08 PM

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really problematic using boost.
just bought 11street voucher. ewallet deducted but voucher not in purchases. sad.gif
smartly
post Jun 3 2019, 12:21 PM

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i wonder when are they (Boost CS) gonna look into our problem ?
submitted 2 tickets about my problem but so far no response from the team.
support team really hopeless. sad.gif
smartly
post Jun 8 2019, 01:30 PM

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QUOTE(skty @ Jun 8 2019, 01:17 PM)
asking those who have experience with the scenario below:

what will happen when your wallet is full (RM1500) and BOOST trying to credit in the cashback to you?

You obviously won't get it. After you release some money from the wallet, will BOOST try to credit in again or sayonara?
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if it is a small cashback, most likely gone.
i have similar experience where cs ask me to maintain small wallet to expect the credit else the credit will failed.
smartly
post Jun 26 2019, 11:39 AM

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QUOTE(darkdolphin @ Jun 26 2019, 11:03 AM)
anyone encounter issue when withdrawal due to mis information provided? and how long does it refunded to your boost account?
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about 1-2 weeks
smartly
post Jun 27 2019, 06:45 PM

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QUOTE(pwlow @ Jun 27 2019, 05:27 PM)
[AmAccess Corporate] Credit Failure
Inbox
x

do-not-reply_amaccess@ambankgroup.com
09:42 (7 hours ago)
to adefinance, me, NCM-IM

Dear AXIATA DIGITAL ECODE SDN. BHD./xxxxxxxxx

Please be informed that the attempt to transfer a total amount of MYRxxxx to the account xxxxx ********** with RHB BANK BERHAD has been unsuccessful due to R22-Invalid Individual ID Number.

Best regards,
AmBank Group
cry.gif  cry.gif  cry.gif
Anyone face the problem above with BOOST ? How do I get the money back ? Will it auto return back to Boost account ? If yes, it will take how many days. Another problem is I do it for continue 2 days with RM1500x2, Boost account only able hold for RM1500 max, how ?
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very adventurous, 2 RM1500 in a row. sweat.gif
first, better raise a ticket. it will auto-refund after 1-2 weeks but you need to maintain
zero wallet, since your withdrawal is RM1500 else it will fail to reflect in your wallet.
it happen to me before, cs ask me to maintain low wallet for the refund to take place.
my withdrawal is 1490, so i have to keep within RM8 in my wallet for almost 2 weeks. sweat.gif
smartly
post Aug 9 2019, 10:33 AM

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QUOTE(ClarenceT @ Aug 9 2019, 08:51 AM)
Max amount to cash-out is RM1498, but it will cause your Boost Balance = RM0.00, not really safe for long-term users.
Why not using other CC such as SC JOP/Liverpool MC, HLB Wise to top up RM3xx, then cash-out RM1497 as the charge is already fixed at RM2.
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Q: HLB Wise can get CB by topping up boost ?
smartly
post Nov 8 2019, 10:02 AM

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i am trying to redeem my coin with cash but always unsuccessful one ?
any reason ?
smartly
post Nov 11 2019, 09:19 PM

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shake reward seems weird, it says i gotten e.g 500 coins but when i click keep it & scroll back it show 0 coins. it meant to be so ??
smartly
post Nov 13 2019, 01:10 PM

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QUOTE(tan_aniki @ Nov 13 2019, 01:02 PM)
the 30% cb got included digi and petronas meh?

https://scontent.fkul5-1.fna.fbcdn.net/v/t1...bde&oe=5E3FE3C8

https://scontent.fkul5-1.fna.fbcdn.net/v/t1...a15&oe=5E8C1FCE

oh ok, i think through PrestoMall

you got play the RM12 x 5 CB?
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30% cb valid till when ?
smartly
post Nov 26 2019, 10:26 PM

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https://www.malaysiakini.com/news/501365
smartly
post Dec 10 2019, 11:12 PM

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QUOTE(ldragon @ Dec 10 2019, 02:38 AM)
user posted image

Maxis users free Boost RM3 credit. Check the Maxis app
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may i know, how to claim this ?
smartly
post Dec 10 2019, 11:52 PM

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QUOTE(cybpsych @ Dec 10 2019, 11:14 PM)
maxis app deal
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only applicable to prepaid ?
smartly
post Dec 12 2019, 05:21 PM

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QUOTE(tan_aniki @ Dec 12 2019, 11:46 AM)
i'm not sure it consider online or not but HG one is direct back to Boost apps and the tnc for 12.12 doesn't mention using Boost scan n pay
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so top-up HG eligible for 12.12 ?
smartly
post Dec 12 2019, 11:39 PM

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QUOTE(#Victor @ Dec 12 2019, 11:31 PM)
omg, same here. just done top up only and want to make last purchase from Taobao but failed bangwall.gif  bangwall.gif
user posted image
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probably 12.12 quota no more already, that is why downtime ?
smartly
post Dec 13 2019, 10:24 AM

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only give coins ? what happen to 12 x RM12 cash reward ?

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