is there any TNC stated one user cannot have more than two BOOST accounts?
is there any TNC stated one user cannot use the account purely for cash-out?
Boost App Discussion Thread V2, Malaysia's Homegrown Lifestyle E-Wallet
Boost App Discussion Thread V2, Malaysia's Homegrown Lifestyle E-Wallet
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Feb 19 2019, 06:04 PM
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#21
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Senior Member
4,507 posts Joined: Aug 2005 From: Klang/Shah Alam |
is there any TNC stated one user cannot have more than two BOOST accounts?
is there any TNC stated one user cannot use the account purely for cash-out? |
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Feb 19 2019, 06:11 PM
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#22
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4,507 posts Joined: Aug 2005 From: Klang/Shah Alam |
QUOTE(David83 @ Feb 19 2019, 06:09 PM) They have obligation to suspend your account if suspicious activity flagged under AMLATFA 2001. so what's suspicious activity?Under AMLATFA 200i, it is their duty to report such activity to BNM for compliance. and how you confirm it's suspicious activity after investigation? |
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Feb 19 2019, 06:27 PM
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#23
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4,507 posts Joined: Aug 2005 From: Klang/Shah Alam |
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Feb 19 2019, 06:30 PM
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#24
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4,507 posts Joined: Aug 2005 From: Klang/Shah Alam |
QUOTE(alexanderclz @ Feb 19 2019, 06:28 PM) I know those clauses.I have read all of them. so go back to my questions: is there any TNC stated one user cannot have more than two BOOST accounts? is there any TNC stated one user cannot use the account purely for cash-out? |
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Feb 19 2019, 06:42 PM
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#25
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4,507 posts Joined: Aug 2005 From: Klang/Shah Alam |
QUOTE(alexanderclz @ Feb 19 2019, 06:35 PM) depends how boost interpret clause 4.2t it's BOOST feature - top up with bank transfer/debit/credit card, merchant transaction, cash out to bank, transfer money to other BOOST account, etc.(t) manipulate or exploit our promotional campaigns/ activities or other Services in anyway which Boost may deem as improper, irregular o dishonest; as to question 1, i think no problem. question 2 depends how they interpret above. if user use the feature to the max, is it deem as improper, irregular or dishonest? my own opinion, if they deem that feature is improper, irregular or dishonest, they can always do like vcash, which state condition to every feature they provide: for example: unable to cash-out to bank if the amount is top up through debit/credit card. now BOOST has provided that feature and they suspend user for using the feature. |
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Feb 19 2019, 07:07 PM
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#26
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Senior Member
4,507 posts Joined: Aug 2005 From: Klang/Shah Alam |
QUOTE(cucikaki @ Feb 19 2019, 07:00 PM) All companies operating e-wallet in Malaysia are being audited atm on the internal control and compliance with BNM requirement. So most probably people that are being banned recently is due to the issue highlighted by their auditors to the IT department and they have taken some action to the users who abuse their platform. You might want to read Financial Services Act 2013 for more info |
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Feb 25 2019, 07:27 PM
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#27
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4,507 posts Joined: Aug 2005 From: Klang/Shah Alam |
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Feb 26 2019, 11:55 PM
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#28
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4,507 posts Joined: Aug 2005 From: Klang/Shah Alam |
QUOTE(ericlks91 @ Feb 26 2019, 11:50 PM) So I went to a few small boost merchants these few days and most of them refused payment in Boost. I tried to talk to them to find out why and the general feedback was boost is very slow in banking in money for them and sometimes even took more than 2 weeks. Expanding too fast but cannot cope with customer service = dig own graveyardAlso they mentioned when they complained or when they raised an issue, the support is not always available, slow and sometimes don't provide support at all. Uncle told me for small merchant like him, cash flow is very important, he cannot afford to wait for 2 weeks and still didn't get his money. So he prefers CC or cash. He told me he might drop Boost once and for all if their service is shit. So yeah I do understand where he is coming from. So I paid with cash and said F the shake reward 😂😂 Seems like not only boost customer service is the worst, their merchant support is on the same boat. Well done @xi@t@, bad customer service is in your blood! 👍👍👍 |
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Feb 28 2019, 12:50 AM
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#29
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4,507 posts Joined: Aug 2005 From: Klang/Shah Alam |
anyone here which got experience:
what will happen to the fund if you key in wrong bank account number to transfer out? thanks in advanced. |
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Feb 28 2019, 01:18 AM
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#30
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4,507 posts Joined: Aug 2005 From: Klang/Shah Alam |
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Feb 28 2019, 02:24 AM
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#31
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4,507 posts Joined: Aug 2005 From: Klang/Shah Alam |
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Mar 1 2019, 07:51 PM
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#32
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4,507 posts Joined: Aug 2005 From: Klang/Shah Alam |
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Mar 2 2019, 11:40 AM
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#33
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Senior Member
4,507 posts Joined: Aug 2005 From: Klang/Shah Alam |
appericate everyone can continue post your amount spent and shake reward obtained.
I am gathering info to do a statistic. Currently still lack info for spending RM30 and above. thanks. |
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Mar 2 2019, 05:48 PM
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#34
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Senior Member
4,507 posts Joined: Aug 2005 From: Klang/Shah Alam |
anyone manage to top up BOOST?
keep saying "something went wrong. please try agian later." |
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Mar 7 2019, 11:37 PM
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#35
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4,507 posts Joined: Aug 2005 From: Klang/Shah Alam |
anyone manage to top up BOOST?
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Mar 14 2019, 07:20 PM
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#36
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Senior Member
4,507 posts Joined: Aug 2005 From: Klang/Shah Alam |
why is everyone having problem with removing cards from their BOOST?
because only can add two cards at one moment in BOOST so everyone wanna delete one card and add in AMEX? I haven't update my BOOST yet |
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Mar 17 2019, 03:22 AM
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#37
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Senior Member
4,507 posts Joined: Aug 2005 From: Klang/Shah Alam |
BOOST forced update already
no update cannot use BOOST app |
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Mar 19 2019, 03:06 AM
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#38
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Senior Member
4,507 posts Joined: Aug 2005 From: Klang/Shah Alam |
Stupid BOOST system.
Added and delete the same card for 3 time, after that cannot add anymore 😂 |
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Mar 19 2019, 09:19 AM
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#39
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Senior Member
4,507 posts Joined: Aug 2005 From: Klang/Shah Alam |
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Mar 19 2019, 02:04 PM
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#40
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Senior Member
4,507 posts Joined: Aug 2005 From: Klang/Shah Alam |
QUOTE(skty @ Mar 19 2019, 03:06 AM) still cannot add back the card.BOOST support is hopeless. Reply with standard template : "Please contact the bank to enable online transaction for your debit/credit card." |
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