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 Boost App Discussion Thread V2, Malaysia's Homegrown Lifestyle E-Wallet

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skty
post Feb 19 2019, 06:04 PM

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is there any TNC stated one user cannot have more than two BOOST accounts?

is there any TNC stated one user cannot use the account purely for cash-out?
skty
post Feb 19 2019, 06:11 PM

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QUOTE(David83 @ Feb 19 2019, 06:09 PM)
They have obligation to suspend your account if suspicious activity flagged under AMLATFA 2001.
Under AMLATFA 200i, it is their duty to report such activity to BNM for compliance.
*
so what's suspicious activity?

and how you confirm it's suspicious activity after investigation?
skty
post Feb 19 2019, 06:27 PM

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QUOTE(David83 @ Feb 19 2019, 06:13 PM)
Why you question me?
Go question the CS or the CEO of Boost.
Ask them to disclose what is considered as suspicious activity to you.
*
I am not questioning you.

I am putting up question for brainstorming.
skty
post Feb 19 2019, 06:30 PM

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QUOTE(alexanderclz @ Feb 19 2019, 06:28 PM)
https://www.myboost.com.my/terms-conditions/

check out clause 13, and the rest
*
I know those clauses.

I have read all of them.

so go back to my questions:

is there any TNC stated one user cannot have more than two BOOST accounts?

is there any TNC stated one user cannot use the account purely for cash-out?
skty
post Feb 19 2019, 06:42 PM

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QUOTE(alexanderclz @ Feb 19 2019, 06:35 PM)
depends how boost interpret clause 4.2t

(t) manipulate or exploit our promotional campaigns/ activities or other Services in anyway which Boost may deem as improper, irregular o dishonest;

as to question 1, i think no problem. question 2 depends how they interpret above.
*
it's BOOST feature - top up with bank transfer/debit/credit card, merchant transaction, cash out to bank, transfer money to other BOOST account, etc.

if user use the feature to the max, is it deem as improper, irregular or dishonest?

my own opinion, if they deem that feature is improper, irregular or dishonest, they can always do like vcash, which state condition to every feature they provide:
for example: unable to cash-out to bank if the amount is top up through debit/credit card.

now BOOST has provided that feature and they suspend user for using the feature. hmm.gif
skty
post Feb 19 2019, 07:07 PM

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QUOTE(cucikaki @ Feb 19 2019, 07:00 PM)
All companies operating e-wallet in Malaysia are being audited atm on the internal control and compliance with BNM requirement.

So most probably people that are being banned recently is due to the issue highlighted by their auditors to the IT department and they have taken some action to the users who abuse their platform.

You might want to read Financial Services Act 2013 for more info
*
brows.gif
skty
post Feb 25 2019, 07:27 PM

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QUOTE(David83 @ Feb 25 2019, 05:57 PM)
SC JOP won't give you RM 85 for purely Boost reload/topup.
It's under 0.2%.
If RM 2500 x 0.2% = RM 5 only
*
someone here reported he every month top up RM2500 straight to BOOST and get RM85 CB.
skty
post Feb 26 2019, 11:55 PM

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QUOTE(ericlks91 @ Feb 26 2019, 11:50 PM)
So I went to a few small boost merchants these few days and most of them refused payment in Boost. I tried to talk to them to find out why and the general  feedback was boost is very slow in banking in money for them and sometimes even took more than 2 weeks.

Also they mentioned when they complained or when they raised an issue, the support is not always available, slow and sometimes don't provide support at all.

Uncle told me for small merchant like him, cash flow is very important, he cannot afford to wait for 2 weeks and still didn't get his money. So he prefers CC or cash. He told me he might drop Boost once and for all if their service is shit.

So yeah I do understand where he is coming from. So I paid with cash and said F the shake reward 😂😂

Seems like not only boost customer service is the worst, their merchant support is on the same boat. Well done @xi@t@, bad customer service is in your blood! 👍👍👍
*
Expanding too fast but cannot cope with customer service = dig own graveyard

skty
post Feb 28 2019, 12:50 AM

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anyone here which got experience:

what will happen to the fund if you key in wrong bank account number to transfer out?

thanks in advanced.
skty
post Feb 28 2019, 01:18 AM

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QUOTE(terradrgn @ Feb 28 2019, 12:57 AM)
no experience but very likely byebye funds
*
i thought BOOST will verify the bank account to be the same name/IC with the premium wallet info?
skty
post Feb 28 2019, 02:24 AM

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QUOTE(ericlks91 @ Feb 28 2019, 02:05 AM)
Previously someone here mentioned he transfered to his friend's bank account and succeeded. So better double check your bank acc number.
*
doh.gif then why BOOST need to verify IC all these if they don't check and tally with the bank acc info.
skty
post Mar 1 2019, 07:51 PM

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QUOTE(ClarenceT @ Mar 1 2019, 05:12 PM)
But someone did report not receiving full CB RM85 in Feb, so the validation is no longer valid.
If there is no new game, I may test again this/next month.
*
bro, if you wanna test, test with B - 1961 and BP - 539 for minimum losses
skty
post Mar 2 2019, 11:40 AM

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appericate everyone can continue post your amount spent and shake reward obtained.

I am gathering info to do a statistic.

Currently still lack info for spending RM30 and above.

thanks.
skty
post Mar 2 2019, 05:48 PM

There is only one thing I know. That is I know nothing.
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anyone manage to top up BOOST?
keep saying "something went wrong. please try agian later."
skty
post Mar 7 2019, 11:37 PM

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anyone manage to top up BOOST?
skty
post Mar 14 2019, 07:20 PM

There is only one thing I know. That is I know nothing.
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why is everyone having problem with removing cards from their BOOST?
because only can add two cards at one moment in BOOST so everyone wanna delete one card and add in AMEX?

I haven't update my BOOST yet tongue.gif
skty
post Mar 17 2019, 03:22 AM

There is only one thing I know. That is I know nothing.
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BOOST forced update already
no update cannot use BOOST app doh.gif
skty
post Mar 19 2019, 03:06 AM

There is only one thing I know. That is I know nothing.
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Stupid BOOST system.
Added and delete the same card for 3 time, after that cannot add anymore 😂
skty
post Mar 19 2019, 09:19 AM

There is only one thing I know. That is I know nothing.
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QUOTE(ClarenceT @ Mar 19 2019, 06:09 AM)
Bro stay low  biggrin.gif
*
Staying so low until reach sea level already 😂
skty
post Mar 19 2019, 02:04 PM

There is only one thing I know. That is I know nothing.
*******
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QUOTE(skty @ Mar 19 2019, 03:06 AM)
Stupid BOOST system.
Added and delete the same card for 3 time, after that cannot add anymore 😂
*
still cannot add back the card.
BOOST support is hopeless. Reply with standard template : "Please contact the bank to enable online transaction for your debit/credit card."
biggrin.gif thumbsup.gif thumbup.gif notworthy.gif doh.gif

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