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 Boost App Discussion Thread V2, Malaysia's Homegrown Lifestyle E-Wallet

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ktyong123
post Jul 8 2022, 06:01 AM

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Basic account can not do Duitnow QR transfer to other Bank or eWallet account already?
ktyong123
post Aug 31 2022, 06:15 AM

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QUOTE(pwlow @ Aug 27 2022, 02:17 PM)
Guy ....

I bought Boost reload pin at Zcity on 16 Aug unfortunately when I try to reload, pin is invalid, already escalate to Zcity customer support and they were not able to solve and need personally to contact Boost customer support. When contacting Boost, Boost customer support keep request a lot information and request color IC (front and Back) without Watermarks !!!! ( I don't think this is legal to ask customer provide this , anyone here can advise ? This is very dangerous to provide IC without Watermarks as recently so many SCAM around) I does not agreed to provide hence I think my issue will not able to resolve ! waste my money and time. What should I do not for next ? Which channel should I complaint ? Bank Negara ?
Be careful if you want to buy Boost pin in the future ! Your Boost account may get locked and asking you to provide a lot document although you manage to reload the PIN!!!

Just save 5% but end up keep busy with them.
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Maybe you reload too many from PINs that you bought from zcity. Just provide what they ask you to provide to unlock your boost account. It is not likely that the pin is invalid.
ktyong123
post Aug 31 2022, 06:18 AM

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QUOTE(xnazx @ Aug 27 2022, 03:03 PM)
My account just got blocked. CS stated that i made multiple reload pins and requested me to provide the proof of purchase from zcity.

What a hassle.
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Simple, just provide what they asked you to provide. Screenshot all the purchase record and email them to unblock your boost account.

This post has been edited by ktyong123: Aug 31 2022, 11:02 AM
ktyong123
post Oct 8 2022, 08:36 PM

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QUOTE(ianlti @ Oct 8 2022, 05:23 PM)
Boost pin reload got any cap? if using pin reload over 5k will get blocked or error?
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Last time i reloaded RM1450 Boost PIN, account being locked, need to provide all the purchase proofs of Boost PIN from zcity to unblock it.
ktyong123
post Oct 8 2022, 09:18 PM

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QUOTE(beLIEve @ Oct 8 2022, 09:11 PM)
Continuously or within a week/month?
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10/08/2022 7x RM100
16/08/2022 5x RM100 + 5x RM50

17/08/2022 Acoount locked
19/08/2022 Account Reactivated

(When account being locked, my account have a balance of about RM1200 )

This post has been edited by ktyong123: Oct 8 2022, 09:22 PM
ktyong123
post Oct 8 2022, 09:51 PM

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QUOTE(beLIEve @ Oct 8 2022, 09:32 PM)
Thanks for sharing. I didn't do that many, usually 300 but almost daily. Either they addressed this or my turn will come. Or maybe 10x triggered something.

So I better not keep too much money inside.
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RM300 should be ok.

After Boost upgraded the PIN to long string, they dont block account i think.

I reloaded another 62x PINs to the same Boost account after account reactivation, so far is ok.

keep screenshots of every Boost PIN purchased from zcity in case they ask you to provide it.

This post has been edited by ktyong123: Oct 8 2022, 09:53 PM
ktyong123
post Oct 13 2022, 10:29 PM

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QUOTE(xiaomoon @ Oct 12 2022, 04:21 PM)
rm19.5 and rm9.5 is bag?
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Mine one 9.5 is a water bottle

user posted image
ktyong123
post Jan 30 2023, 06:05 PM

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Dual app can not run Boost app already?

"Something went wrong
Check that Google Play is enabled on your device and that you're using an up-to-date version before opening the app."
ktyong123
post Jun 8 2023, 07:51 AM

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I just paid TNB for RM10 in app, but it no give out a shake chance for me.

I tried paid Allo bill online using Duitnow QR for RM10 also can't get it.

Anyone has noticed the shake reward rule changes?
ktyong123
post Jun 8 2023, 12:03 PM

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QUOTE(ziniowong @ Jun 8 2023, 11:04 AM)
not just shake, did not get any boost stars too
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Oh! Is it just technical issue?
ktyong123
post Jun 8 2023, 05:17 PM

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QUOTE(xander2k8 @ Jun 8 2023, 05:01 PM)
Not all DuitQR will get points and shake 🤦‍♀️ it depends on the merchant QR settings itself as an example scanning DuitNow QR with Grab standee through Boost will not award points and shake
Check the DuitQR as not all will get points and shake already
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This morning i tried at a restoran, spent RM12.50 scan using Boost Duitnow QR also not getting star and shake.

ktyong123
post Jun 8 2023, 07:58 PM

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QUOTE(xander2k8 @ Jun 8 2023, 05:30 PM)
Did you what DuitQR is it from?

If it is because payments made to non-Boost DuitNow QR 🤦‍♀️
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Of course is Duitnow QR from Boost lah. Usually i got shake and stars from this merchants. But today it is not, so i ask is it technical issue or not.

You better dont reply at all if you are not in the same channel.



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