This phone is free phone from digi last time. Never do anything with it. Just for 2nd ewallet account.

but it was reversed right.

I wake up this morning with 6 notification on the RM10, but when i open, no additional amount.

my cashback was 12.09am initially, now it shows 3.10am in the apps, i guess the system made an adjustment - but there's no trail in the transaction history there

so no one here get cashback from for using JOP at all as at now? like not even one person? i know still have till 11.59pm today for the 3 working days. but just curious

agree, my cannot topup issue has been 10 days, they keep on asking me to update my apps to latest version, clear cache,

then next reply, please try with other card,

the next reply again is we will feedback the respective dept

next reply ask me to check internet connection, make sure card is able to make payment, etc etc,

JUST A STUPID COPY PASTE ANSWER.

Yesterday I posted that i receive pop up when open Boost that says i’m using ‘emulator’, which I’m not.

Just now I went out for dinner with some uni friends, and when it’s about to pay, i ask someone else (as the kedai only accept cash/boost) and I said my boost stupid got this ‘emulator’ apps.

Apparently, one of my friend also has the same error in the past. He was saying it was due to if u install something like bluestacks or paralelspace, then high chance to have this error (he was some dude into gadget stuff)

And yes, I do have bluestacks installed on my computer, which i link the bluestacks to the same email address i use on the phone. Hence, that’s why Boost can detect?

Im not sure how true this is, but it sounds legit, as my phone is actually clean, and only on laptop i install bluestacks


Edit: just unlink my bluestacks from my gmail. And the message ‘emulator’ also gone. Without even uninstalling boost. Up until the second before i unlink, it can detect ‘emulator’

This post has been edited by cucikaki: Feb 20 2020, 11:14 PM

Can. I spend 3k on 31 jan and 4.5k on 1 feb. It will show 7.5k

Just got my cashback from boost. RM10x2 for JOP SCB

This post has been edited by cucikaki: Feb 20 2020, 11:47 PM

Ahahah ur lfc kena reversed at 3am last time is it?

After 2 weeks of emailing them replying their standard reply. Last wednesday they started to like ‘really check’ my account.

They requested my IC, Credit card statement, bank statement for the bank transfer made, front side of credit card used in boost.

Today they reply say under investigation and a case ID was issued.

My mom’s account, is still on the phase of the standard reply email.

I think when the issue is not solved, maybe a more senior account will review - Natasha, Joshua instead of normally like Victor, Boost Support 1,2,3.

i dont see this option anymore since 1 feb.

i think it was due to SCB Drift campaign, I did a lot of RM100 X 90 per month since Dec. luckily they block my CC topup features towards end of the campaign. i can still topup like normal using online banking.

about 2 hours ago, it is still there. now it's gone. i was planning to hold back until rm20/30 reappeared at month end. sekali the rm15 also removed.

just hope that rm15/20 appear back at month end before they refresh the quota for march

the two account blocked is both account that was used for SCB Drift campaign. so i guess that's the trigger point. as im writing now, just receive an email from boost for my mom's account, requesting, last 4 digits of card used to perform the last topup activity, IC number and bank statement for the latest withdrawal of wallet balance made from Boost. - at last this one has also moved to a stage where real human being reply my email and reading it.

what was the reply after that? both of my complaints have reached the same point, providing card details, etc and they reply with a new case ID (different from the one currently in the system). well it took me 12 days since the first day i lodged my complaint to get to this point. previously they keep on giving me stupid answer like clear cache, using diff card, etc etc.

Most of my CC cashback quota has reached this month, so there' no rush, i am happy enough if they can solve my issue before 1/3/2020.

This is the reply after they requested IC, Credit Card Front Photo, Credit Card Statement, Bank Statement where the money transfer out was made?

Did they issue a new Case ID for you?

That reply seems to be like the earlier general reply that I’ve received too, before they start asking this long list of request supporting documents.

Mission updated. Happy boosting

why not? if u redeem ur coins also ur 400 points only worth 400/1400 x rm15 = rm4.29. now u can get rm6.

first time saw uncle grumpy 'made a mistake'. ahahha

it's activated by 29 feb but u still have 10 days to complete it. so u can carry forward to march.

Thank you
Boost Support

Usually within 7 working days. My statement date is 21. The latest it was credited to my acc is on 28th (from past 4 months experience)

Never encounter this before

Why Bank Negara Malaysia so cacat?

I made a complaint about Boost via https://telelink.bnm.gov.my/ last week.

Received a follow up email from 'BNM Telelink' saying 'we noted you have lodge a complaint with the FSP and noted that you are still not satisfied with the reply, hence we advice you to lodge a complaint to BNM'.

This is why I lodge my complaint via the eLINK in the first place? So I replied their email on Wednesday asking what she means, then she replied again today 'Please lodge you complaint directly to Bank Negara Malaysia' refer to this link https://www.bnm.gov.my/index.php?lang=en&ch...mplaint_redress

Headache ah like this, complaint to BNM, then BNM ask me to issue complaint directly to BNM.