Lowyat.NET -> Finance, Business and Investment House -> Credit Cards, Debit Cards, Prepaid Cards and Loyalty CardsPublic Bank Credit Cards V5, PB Visa Sig 6% & Quantum 5% Cash Back
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 Dec 25 2018, 10:37 AM
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#1
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Junior Member
138 posts Joined: Oct 2014 
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Sifus,
I made a purchase at Agoda last month about RM300++ but did not get the cash back. I'm sure I selected PAY NOW. So, can I call to their CS and appeal for the cash back and how am I going to proof that I've selected PAY NOW during booking at Agoda?  |
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Dec 25 2018, 11:43 AM
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#2
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Junior Member
138 posts Joined: Oct 2014
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QUOTE(cybpsych @ Dec 25 2018, 10:39 AM) give more info... 1) statement date is on 23th Dec.1) what is your statement date? 2) when (date) did you pay the Agoda?  2) transaction date is on 28th Nov. |
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Dec 25 2018, 02:09 PM
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#3
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Junior Member
138 posts Joined: Oct 2014
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QUOTE(cybpsych @ Dec 25 2018, 12:25 PM) not over-utilized the card? since max cb is rm30 (quantum mc) or rm38 (vs). Nope. Not over-utilized. Still got quota left at the end of statement date. Guess only way is to call CS. better talk to cs to help find out the issue.  |
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Jun 2 2019, 12:15 PM
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#4
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Junior Member
138 posts Joined: Oct 2014
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QUOTE(AskarPerang @ Jun 2 2019, 02:18 AM) Hi, any update on this for Agoda usage qualify for cash back under online category? Got my cash back after appeal to the CD.Yes, select PAY NOW. But will not prompt to enter any OTP code. So wandering will be counted as online transaction or not? Thanks. |
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