Called in to CS and CS directed me to a different phone number for PBE CC CS, but when I dialed it's only a voice recording!
Any idea how I can fix the OTP?
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 Dec 15 2018, 03:33 PM
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Senior Member
921 posts Joined: Jan 2008 From: mamak stall 
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Hi guys, I just MNP-ed to Digi and I'm not receiving any OTP now
Called in to CS and CS directed me to a different phone number for PBE CC CS, but when I dialed it's only a voice recording! Any idea how I can fix the OTP? |
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Dec 16 2018, 08:59 PM
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Senior Member
921 posts Joined: Jan 2008 From: mamak stall
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QUOTE(beLIEve @ Dec 15 2018, 04:37 PM) Did you try a second time, let's say, an hour later? Or try something on PBe that needs OTP?  QUOTE(ytan053 @ Dec 16 2018, 08:17 PM) I experienced it when I MNPed to maxis. Try to wait for around 3 days. At the mean time, u r right to contact Digi cs. Nothing to do with the bank's cs. Thanks for the advice guys. After 2 days, miraculously all banks work now. LOL I guess just have to wait, it takes time to propagate.After a few days, I am able to receive the otp. I didn't bother to call the bank cs, it's all totally on the telecommunication service provider's. Be sure to ask them and confirm that they didn't block the numbers that send u the otp, like 66300 etc. |
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