QUOTE(ClarenceT @ Jan 16 2019, 01:17 PM)
And cardholder's boarding pass as well.
If no boarding pass they won’t entertain us ?Public Bank Credit Cards V5, PB Visa Sig 6% & Quantum 5% Cash Back
Lowyat.NET -> Finance, Business and Investment House -> Credit Cards, Debit Cards, Prepaid Cards and Loyalty Cards|
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 Jan 16 2019, 01:48 PM
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#1
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Senior Member
1,450 posts Joined: Jul 2012 
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Feb 22 2019, 10:58 AM
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#2
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1,450 posts Joined: Jul 2012
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QUOTE(hitch80 @ Feb 8 2019, 05:19 PM) got a response from public Id just realized my this month's statement, for the cashback for PBB quantum master, some of my transactions (shopee) didnot get cashback, Called them up and complain. They say some transactions are recorded as offline thus they gv points, so now they will help to investigate and covert those points to cashback... so is it the merchant's problem?"The transaction under your Visa Signature card (Yoodo) was captured as an auto debit/ recurring transaction. As such it is not eligible for cash back. As for the transaction at Shopee (Quantum MasterCard), the merchant did not post this transaction as ecommerce. We will seek approval for the Cash Back entitlement and you may refer to the outcome in your next statement. " With that just updated my yoodo charges to another credit card |
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Feb 22 2019, 11:12 AM
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#3
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1,450 posts Joined: Jul 2012
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QUOTE(David83 @ Feb 22 2019, 11:06 AM) Yes, it's merchant problem. THey say will investigate but not sure whether they will end up giving me cashback or not... how come shopee got such problem recently? All along never had such prob before....They willingly to investigate? From the response here, the CS will shove it off by claiming that the transaction mode is offline. |
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Feb 22 2019, 11:15 AM
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#4
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1,450 posts Joined: Jul 2012
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QUOTE(David83 @ Feb 22 2019, 11:13 AM) Shopee has been giving a lot of problem to BigPay too. Seems like this prob only happen to pbb quantum, so far no prob yet for my pbb visa sig, touch wood. |
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Feb 22 2019, 11:19 AM
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#5
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1,450 posts Joined: Jul 2012
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QUOTE(ClarenceT @ Feb 22 2019, 11:15 AM) If IPAY88-SHOPEE same day posting for PB CC and always ONLINE. Is there a method to make sure the transaction will be always "ONLINE" ?If Cybersource, it is now "Shopee Malaysia KUALA LUMPUR MY" instead of SG site, it can be Online or Offline. The posting is T+1 instead of T+2 (SG). But it could be T+0 using Maybank CC. 15-Feb-2019 15-Feb-2019 Shopee Malaysia KUALA LUMPUR MY 15-Feb-2019 14-Feb-2019 Shopee Malaysia KUALA LUMPUR MY |
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Feb 22 2019, 11:41 AM
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#6
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1,450 posts Joined: Jul 2012
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QUOTE(ClarenceT @ Feb 22 2019, 11:36 AM) My experience... I am eyeing cashback only, but cant be certain they will be using IPAY88 or Cybersource omg...I go to "Bank Accounts / Cards", see the list of CCs, I know I will be directed to IPAY88 or Cybersource (different CCs). If Ipay88, I will get "IPAY88-..." in OTP. I always get Online rebate from Ipay88-Shopee. If Cybersource, I use Maybank FCB VS / RHB / HLB / SCB JOP (future) / CIMB-Lazada Prepaid, then I am not eyeing Online rebate (it can always be fulfilled by top-up Bigpay). |
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Feb 23 2019, 06:04 PM
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QUOTE(hitch80 @ Feb 23 2019, 05:43 PM) i sure got mine What u mean ah? |
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Feb 23 2019, 10:23 PM
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#8
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1,450 posts Joined: Jul 2012
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QUOTE(hitch80 @ Feb 23 2019, 07:30 PM) 1 thing about PB is that, you do not need to explain to them, they fully aware of this issue, if your statement already stated shopee, it is basically is online, you are entitled, they will just simply credited for you if you have it reported.; Ya when I talked to them they seemed to know about this problem. But if this thing continues I will have to call them every month omg! |
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Mar 11 2019, 03:33 PM
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#9
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1,450 posts Joined: Jul 2012
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QUOTE(raul @ Mar 10 2019, 05:07 PM) called CS requested for waiver of SST, done it immediately and reflects on spot in pbe online w/o any t&c. Did they minus ur points? |
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Apr 16 2019, 10:51 AM
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#10
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1,450 posts Joined: Jul 2012
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QUOTE(David83 @ Apr 16 2019, 10:18 AM) CARD SERVICE TAX INVOICE on 12/04/2019 No requirement to waive it? They ask me to spend RM500 on each cc within 50 days to be eligible for the SST rebate.Call CS to ask for rebate on 15/04/2019 and CS said put forward a request due to subject to management approval Check PBe just now (16/04/2019) and saw: CASH REWARDS/DEBIT REVERSAL ADJUSTMENT |
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Apr 16 2019, 03:50 PM
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#11
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1,450 posts Joined: Jul 2012
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QUOTE(beebee1314 @ Apr 16 2019, 03:48 PM) New to bank or yearly renewal? Mine also no requirement. Put a request, immediately approve on the phone, next day see it when i login pbebank. yearly renewal |
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Jun 18 2019, 08:44 PM
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#12
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Senior Member
1,450 posts Joined: Jul 2012
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QUOTE(Orchid beauty @ Jun 18 2019, 08:21 PM) After Maybank looks like public bank is putting e wallet in chopping block soon. where did u get the news? |
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