QUOTE(SNHY693 @ Dec 14 2018, 05:49 PM)
Need some help guys,
I bought some items using the Quantum Master on Shopee on 11.11 and one of my transactions received the 5% cashback
However for my mums credit card, there is 3 transactions on Shopee on the same date that did not received the cashback.
After calling to their hotline, they claim that the 3 transactions is listed under e-commerce and no cashback is given.
The CS claim that it depends on how each seller in Shopee is registered, either as e-commerce or online.
Just wanna ask, isnt it that all payment is thru Shopee as they are using the Shopee's payment gateway? So isnt it all transactions will get cashback?
Even my transaction on 10.12 did not get cashback. Dun tell me shopee using diff payment gateway leading to no cashback already?

QUOTE(beLIEve @ Dec 21 2018, 11:19 AM)
Gurus here say that Public Bank treats transactions with One Time Password as Online. If you received the OTP over SMS for this transaction, then they are correcting their mistake. If you did not, then it's goodwill.
Yup, received OTP for all transactions, but previously when my mum called for hers, they said e-commerce no cashback. Now the reply email for mine says e-commerce has cashback