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> Malaysia Airline going be headline again, MH slogan in big trouble

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wanritsu
post Nov 21 2018, 08:00 AM

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entitled prick
bereev
post Nov 21 2018, 08:04 AM

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QUOTE(RegentCid @ Nov 21 2018, 12:06 AM)
Malaysia Hospitality or Malaysia Hostility ?


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when our self also can fight , others country ppl sure take the opportunity to hit use to increase the view of account
typical mommy son , not satisfy request to change , dun take video and circulate , u think u get medal by doing this ?

This post has been edited by bereev: Nov 21 2018, 08:05 AM
bereev
post Nov 21 2018, 08:09 AM

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QUOTE(limeuu @ Nov 21 2018, 12:32 AM)
they should just move him to another seat with a working ife.....happened to me before, just move seat, problem solved....

as to food sticking to the tin foil.....hello, it's prepared hrs before, frozen, then reheated....of course it will stick...in any airlines....duh....
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all mankind in the world hope to pay economy and serve like 1st class becaus ethey say they pay money , consumer is right mind set
SUSkevin23
post Nov 21 2018, 08:26 AM

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I flew to london b4 on Mas on their a380 last time. Experience was good.

But nowadays u would be a fool to fly Mas. They cut costs in many areas. I believe this guy. Alot of experienced staff have left the airline.

They cut costs on the economy food. My omelett was no where like what he shown in the video.

Basically they cut costs on everything.

He was not even asking for unlimited alcohol or something. It was his IFE that was spoilt. 14 hours without IFE is a torture.
And they probably cud not change his seat due to it being a full flight.

So yea i rather fly Airasia or some other airline. No way gonna waste money on MAS.
SUSkevin23
post Nov 21 2018, 08:28 AM

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QUOTE(mineforce @ Nov 21 2018, 02:08 AM)
He said AirAsia is better airlines? Pttttuuuiiii
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Airasia is way better. No need so defensive.

Only idiots sit MAS nowadays.
SUSkevin23
post Nov 21 2018, 08:30 AM

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QUOTE(limeuu @ Nov 21 2018, 12:32 AM)
they should just move him to another seat with a working ife.....happened to me before, just move seat, problem solved....

as to food sticking to the tin foil.....hello, it's prepared hrs before, frozen, then reheated....of course it will stick...in any airlines....duh....
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Big pile of BS la u. My food was never like that on previous MAS flights a few years back.

Nowadays food like shit, service like shit, maintainence like shit. New plane konon.
samjet
post Nov 21 2018, 08:34 AM

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Malaysia 101: u x sukak u...
TruthHurts
post Nov 21 2018, 08:35 AM

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Try American flights.. They want chair from you they can kick you out or beat you out. Either way is their rights and not yours.
limeuu
post Nov 21 2018, 08:36 AM

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I still cannot brain how anyone can say aa is "better".....by definition, aa has less leg room, no food, no ife, and need to pay for everything....and often not much cheaper.....

I suspect it's the expectation..... somehow being "low cost" lowers expectation....and the opposite for full service airlines.... torture to fly XX hrs without ife....but ok with aa.....
zeese
post Nov 21 2018, 08:38 AM

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tldw. summary?
DarkNite
post Nov 21 2018, 08:39 AM

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QUOTE(tikaram @ Nov 21 2018, 12:49 AM)
All these bcs of that rude staff.

If  another cabin staff moved him to another seat.  All problem might solved.
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Guess it never occur to them to do that or the plane is full or all oso rosak?
limeuu
post Nov 21 2018, 08:46 AM

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QUOTE(kevin23 @ Nov 21 2018, 08:30 AM)
Big pile of BS la u. My food was never like that on previous MAS flights a few years back.

Nowadays food like shit, service like shit, maintainence like shit. New plane konon.
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On international sectors, the food hasn't changed.... comparing with other airlines this year....less than sq, better then qf.....and better than tk last year....

The local sectors they changed to a box a few years ago....still get 2 choices....

Air crew, service appears about the same.... aircrafts depends on your luck, if you get one of the older leased 737s....

Don't know why so much negative opinions....try fly other airlines and see loh....
doppatroll
post Nov 21 2018, 08:46 AM

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not sincere....it is a way of picking malaysian to look at his video while he monetize on it
FreedomSeeker
post Nov 21 2018, 09:04 AM

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Next month i take MAS to osaka le... Hmmm... Hope not as bad as some of you describe here...
leftist
post Nov 21 2018, 09:05 AM

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QUOTE(siew14 @ Nov 21 2018, 12:30 AM)
dunno apa dia lagi mau.

CEO dah apologize via email (with a standard apology letter) , MAS representative in London personally went to meet him to find out the problem (right after he landed).

MAS willing to refund his air ticket, and yet he still make a fuss.

Maybe he wants CEO to fire the person?
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limeuu
post Nov 21 2018, 09:07 AM

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QUOTE(FreedomSeeker @ Nov 21 2018, 09:04 AM)
Next month i take MAS to osaka le... Hmmm... Hope not as bad as some of you describe here...
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Flew mh to Perth and PVG this year....was fine....
MR_alien
post Nov 21 2018, 09:10 AM

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QUOTE(limeuu @ Nov 21 2018, 08:36 AM)
I still cannot brain how anyone can say aa is "better".....by definition, aa has less leg room, no food, no ife, and need to pay for everything....and often not much cheaper.....

I suspect it's the expectation..... somehow being "low cost" lowers expectation....and the opposite for full service airlines.... torture to fly XX hrs without ife....but ok with aa.....
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easy
where there is nothing = nothing to complain on = better laugh.gif
prophetjul
post Nov 21 2018, 09:12 AM

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Think TBF, generally the airline is reasonable.

However, having said that, customer service is not a Malaysian culture.

maxizanc
post Nov 21 2018, 09:15 AM

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These people need to take Turkish airline and experience the "friendliness" of the cabin crew.
TSRegentCid
post Nov 21 2018, 09:18 AM

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This dude was so disappoint because he previous flight from Manila to KL was awesome experience. The true MH slogan. he was flying economy as well, but cabin purse knowing him was shooting video, cabin purse offer him champagne & beer and showing him benefit of MAS business class.

After transit at KLIA, his next flight to London was on high expectation + new A350. He start to put on twitter after several hours of being ignore by cabin crew without any solution on his IFE. If economy class was full, cabin crew can told him upgrade to premium economy class with some additional charges or remain at economy with faulty IFE due to economy class was full.

How can cabin crew ignore passenger request and can't resolve such simple case.

This post has been edited by RegentCid: Nov 21 2018, 09:20 AM

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