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 HSBC Global Support Executive, The world local is paying local salary.

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virphirod
post Sep 29 2012, 07:44 PM

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From: Mareshia
2 weeks, that's what they told me as well
virphirod
post Oct 10 2012, 02:52 PM

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if after 2 weeks, is it okay to give em a call to see if accepted or not?
virphirod
post Oct 11 2012, 01:48 AM

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QUOTE(ttseongtt @ Oct 10 2012, 06:26 PM)
i called them, they said if dint receive call within 5 days, consider "failed" wor..
same as 03 3831 2341 ??...

i receive a called after few day of my interview on 29th Sept, but they dint said when can i start to work..so i called back them back, they said will check and call me back, until now, they dint call me yet!!!
(when they called me after interview, am only able to hear "Congratulations," after that idk whats she talking, but she dint mention about date or time, and then she stil ask for my diploma completion letter, so i assume i "passed" right ??  hmmmm

btw, anyone here who went for interview at 29th+- Sept already start to to work?? T.T
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i went to the 29th Sept interview as well, no call from em so far sad.gif sad.gif
virphirod
post Feb 10 2013, 12:16 AM

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1.6-2.0 for back end, 2k-2.3k for call center (2.4k for degree)
virphirod
post Feb 19 2013, 02:49 PM

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as for me, right after final interview (same day) they told me i got the job, need to wait for background check

then a day after that, got a call from them saying that they're done with the background check (my previous university gave quick response)

This post has been edited by virphirod: Feb 19 2013, 02:52 PM
virphirod
post Feb 22 2013, 12:50 AM

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QUOTE(sasuke_naruto @ Feb 21 2013, 07:39 PM)
Hello I got accepted oso went to interview this tuesday but they need to check my background first.. anyway i wonder if any of you know where is the pick up points for hsbc bus cyerjaya? is it there at serdang ktm station? where else?
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serdang ktm got, DTS system, other than that i have to check the list because i didnt use the bus

edited : you can try here http://www.cyberjaya.name/dts.htm

This post has been edited by virphirod: Feb 23 2013, 02:40 AM
virphirod
post Mar 29 2013, 03:07 AM

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QUOTE(princessAiris @ Mar 27 2013, 11:30 PM)
hey, I did the interview on 25th March too.. It was really tiring because I reached there at 9 a.m and get back at 5 p.m . I did all the stages.. And the Hr said I need to wait for 7 working days for the result.. But my friend to me the chances of getting hired is low.. Because some of the candidates get hired on that day..
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actually depends on the background check as well. I got my response a day after i finished my interview (altho the interview did told me that i passed all test right after i finished it). If your background check is quick (uni/college/previous working place give feedback quick) then no need to worry
virphirod
post Aug 10 2013, 01:14 AM

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enjoy your honeymoon (training) guys, especially those for malaysian call centre department. Ya gonna miss it a lot later.
virphirod
post Sep 16 2013, 11:53 PM

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QUOTE(shadowhao @ Sep 16 2013, 03:03 AM)
I am a fresh grad joing HDPM ( HSBC subsidy ) the paif i got is bout 2.3K++
and the manager told me that this is the standard salary for  fresh grad.

HDPM is divided into HSS & GBM . last week , i meet my secondary fren who juz  graduate &  working at  HDPM also.

He told me his salary is 2.8K++, i was shock. how come the salary difference so large for fresh grad.

After that , 1 of my senior told me that there is a diff between HSS & GBM.
GBM paid a higher salary  compare to HSS ...
i was like .. wtf . diff salary for diff categories between HSS & GBM which is located at KLC

i m not sure whether  the info i get is correct o nt . But ... it is really unfair for me. I work UK shift 3pm- 12 am and i need to drive wth a parking fee of rm6.20 . But my fren 9 - 6 pm wth a higher salary compare wth me and take lrt

* HDPM do not provide any allowance(petrol fuel) *
* language skill like  chinese "maybe" wil be provided IF ur manager agree that u need tat specific language to communicate wth client or staff *

Mayb others may say that is it the academic result probem btw  u 2.
what i can tel u is No . we r having the same acedemic lvl ( not extinction but also not bad )
I hav really no idea why the gap is so big. But since i wont stay here for long, i juz  try to gain as many experience as i can. Then  work for sum whr better

Guy , i  will suggest u wrk at here to Gain experience and try to build ur good reputation & attitude so u able to work at other better place.
Reminder , u r working in HSBC subsidy which is a backend processing for other country ( definitely not malaysia). anything u learn is others country system. So , i strongly suggest  u all think wisely !
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HSS? GBM? Back end department or call centre? 2.3k most probably back end because if call centre the salary for degree holder is 2.4k (no experience)

This post has been edited by virphirod: Sep 16 2013, 11:58 PM
virphirod
post Sep 27 2013, 12:40 PM

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QUOTE(nadiahanwar @ Sep 24 2013, 10:44 AM)
Anyone knows hows the malaysia call centre rotation shift?
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morning
7-4
8-5
9-6
10-7

afternoon
1-10
3-12
4-1
5-2

night (extra RM600 night shift allowance)
10-7

As far as I remember.

QUOTE(Naziera @ Sep 25 2013, 12:36 AM)
Hye i am new here, this coming Thursday is my very 1st interview for Global Support Executive position as i am a fresh graduate smile.gif.. just finish fill in the HSBC form, but the expected salary not fill in yet,, can i put rm2.4k or 2.5k as the HR told me my range of salary is between 2.3k-2.5k,, huuu,,

who else will go to the assessment this Thursday at cyberjaya? no friend la,,so nervous, any tips?  icon_question.gif javascript:emoticon(':sweat:')
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Degree 2.4k for call centre, 2.3k for back end processing. If you have experience can request for more.
RM100 call centre allowance, another RM100 for skill allowance. So lets say you have credit card and banking account skills = RM200 + call centre allowance (RM100) = +RM300 allowance. As for night shift (usually offered for seniors), can get another extra RM600



This post has been edited by virphirod: Sep 27 2013, 12:43 PM
virphirod
post Oct 18 2013, 10:22 PM

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QUOTE(dontcallmeback @ Oct 16 2013, 09:52 PM)
just joined HDPM last week and just found this thread and read about 100 pages (2006- early 2012 i presume)

OH GOD I kind of regretted joining this one. GP is 2.3k? I was offered 2.2k only!

Well it does have benefits la. the pay may not be good for freshies like me,
but the drink (plain water/flavoured drinks) are free, so you save about rm1-1.50 per meal lo, then the free transporation, consider mileage cost about 20 cents/km, and it is pretty punctual too. and you can stay in cheaper places like bangi/kajang/serdang (if you work in hdpm)

as for job prospects, hmmmm... i dont think it is an easy climb. 3000+ workers eh...

spent my first day in watching slides and tak sabar2 nak abeskan, till i have to view other optional learning materials.

When i see other processes' buzz are so noisy and happening, i am so jelly~~
When i heard that my inductionmates who got together i lagi jelly~~ haiz... cry.gif  cry.gif  cry.gif

Seen so many leaving in here.  rclxub.gif really confused
btw is there anyone who worked for more than 1 year here?
OMG seeing people doing their work is really really really boring! They want to rush their volume so they cant teach slowly.
just when i thought reading slides is boring... lol
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later when you started working, reading slides = heaven.
virphirod
post Oct 19 2013, 12:18 AM

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QUOTE(dontcallmeback @ Oct 19 2013, 12:14 AM)
hey bro. I clearly felt it today.  rclxms.gif  rclxms.gif
you are right. watching people doing their work is more boring than reading slides.
Was looking through the materials in elearning, i must say it is really fun to learn those financial tools. (and too bad, it is impossible to transfer to hsbc bank right?)
maybe i joined a more quiet process.

I think in work, you need to have that motivation in the morning that makes you feel like working. I hope this motivation will keep burning.
there goes my 2nd week~~
TGIF
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transfer to bank? Need at least 1 year working in hdpm, formally. If got reference, 6 months (that's what my previous manager told me)
virphirod
post Jan 23 2014, 11:20 AM

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yup, as what marheaven said, try to avoid HDPM lol if possible. Try for IBM instead.

I lasted 8 months at HDPM call centre, and then left because I can't stand how the team leader avoid responsibilities and left those in the front line to suffer despite the fact that it's not even their fault to begin with
virphirod
post May 15 2014, 09:55 AM

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QUOTE(cristiano7mu @ May 9 2014, 08:19 PM)
missed the toad in the hole at 2nd floor.

is it still available?
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damm i missed it too. Always bought toad in the hole everyday when I was still in hdpm
virphirod
post Aug 19 2014, 09:51 AM

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QUOTE(adamhzm90 @ Aug 18 2014, 10:59 PM)
say bye2 to your phone/notebook/tablet/pen/pencil/anything that can be used to keep info and data while working tongue.gif
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fix'd

virphirod
post Oct 9 2014, 01:37 PM

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QUOTE(ChocChristy @ Oct 6 2014, 09:07 AM)
Hi guys, is there a difference between "call center allowance" and "shift allowance"?

I know shift allowance is dependent on whether you get the night shift. But what about call center allowance? Everyone gets it?
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if I remember it right, RM100 for call centre allowance. There are back end processing and call centre dept at hsbc, so call centre dept will get the allowance

 

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