Jan 14 2017, 09:29 PM
QUOTE(alexis2power @ Dec 13 2016, 09:36 AM)
Yes because Malaysian labour are cheaper. Many call centre jobs outsourced to cheaper country such as India, Philipines, Malaysia, etc...
AMEX office in Malaysia also supporting client in Singapore. Calls from Singapore will be routed to Malaysia.
FYI, AMEX Malaysia also support many other countries other than Malaysia and S'pore. Indonesia, HK, Australia, NZ among others. I had experience working in AMEX many moons ago. Happy memories if you don't mind the shifts.AMEX office in Malaysia also supporting client in Singapore. Calls from Singapore will be routed to Malaysia.
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