My brother just went for an interview for MGR Taiwan Team, hope he can get the job

is your current job call centre as well? how much is the pay difference?

hi there...ur in Twn Call Ctr eh??

nowadays u'll go thru approx 1.5mths of training...eliday oso got tests/exams or wateva u wanna call it. u hv to pass the tests/exams eliday cos the marks will be sent to taiwan for 'evaluation' purposes on a daily basis.. passing mark is 80 and above.

after that stage, u'll be on the call floor edi..buddy-ing with the seniors there..i dun know the length of time for buddy-ing but after a short period of time, ur on ur own. all ur calls will be recorded & be given marks by the local soon-to-be-setup quality dept to evaluate all ur calls.  (previously it was handle by taiwan people).

performance bonus?? fat hopes..highest performance bonus so far?? double digit nia...so...go figure..
shift work: 7am-4pm, 8am-5pm,9am-6pm,10am-7pm,11am-8pm,12noon-9pm,1pm-10pm,2pm-11pm,3pm-12am,4pm-1am and not to forget the nite shifts..
ur 'beloved' customers from taiwan?? they suck big time...they'll argue with u over every tiny little issue there...they will threaten to go to the press on wateva they feel is not good for them. they'll sue hsbc..they'll do this, they'll do that...imagine a country whereby senators can fight during menteri-menteri punya meeting...so....go figure urself..

need further info?? gud luck mate..

i js got out from this hell..no more cyberjaya for me. fark this.       

wah ur shifts are crazy if u have to keep on switching ..........

i saw they advertising today newspaper for HSBC .....

Can anyone please provide info on HSBC back end job? whats the job scope and what's the salary range? heard that dept shifting to KL.

Anyone? please? desperate here.

wow. thanks dude. that helps a lot.

so, saw ur post tt u got into Twn call ctr edi eh?? training suxx eh?? how suxx can tt be?? i went thru 2 mths of it samo. talk about luck.    trainer?? haha...suck it up la.....u oni see her during training, after tt, dun even bother to look at her la..   

hahaha....yo dude...pity u la....y lah?? wat happen to the trainer?? is she the fat one wif glasses on or without??

any idea which process will ur fren be applying?? taiwan?? hk?? uk??

hhahhaa...count urself bad luck to have her as a trainer...to be frank, she's the oni trainer there...but others, they r ok... trust me. but good thing that u left oso...less stress for u...      at least u gain some experience lor....

actually level 8 is executive..7 assistant manager..6 manager ...and so on...
basic salary will be double up from current each time u get promote to the next level...about allowances it depends which department and process u go...if critical process there will be extra allowance..it is always possible to get salary increment by year..but if u want to nego it should be during the interview..after offer letter come out how to nego lor...
in your case level 8 with 36k i think it is with experience is it?
and also...the level..e.g 8 is just indicator only...and generally called global support executive...but u may work in call center...securities..or other department that available..so many ohh department...depends la what u want to do and what u told the interviewer u want what kind of job...surely they ask u..if u go to centre of excellence ok la..got allowance for that..if normal department..nothing much ar...i think allowance is around 200 monthly..

hohoho...i'm leaving taiwan cc at the end of this month...10months of working life there...sweet n swour~~!!
good luck for anyone tat enter this process...its always war everyday inside the department...rumours flying everywhere...

oh, i m asking on behalf of a female fren, she is dilema in between whether to leave current company ( which in KL center, easy access to places of shopping after ) vs HSBC-CJ, concrete jungle....if the salary part can't overweight the current one so much....then she will stay with current..

@ amir77...ok...the one that ur refering to is actually on UK process. yes, UK process wil have a different remuneration package than other process such as taiwan,HK, US, OZ...but r u sure about the basic salary double up thingie from level 8 to level 7?? cos i think it's abit ridiculous tho to have this kinda "salary double up" thingie going on in HDPM.

as for ur bonus enquiries..quarterly? yes, in UK process oni..others....i dun dink so...cos the UK process is abit different compare to the others..wat's the difference some might ask..well, i dunno.

i was in 2nd floor. i heard rumours that twccc might cease operation end of this year if things dun improve by then tho. and i said " RUMOURS" ...dun quote me on this.

working at hsbc cyberjaya dun have any benefit like lower loan interest rate, offer credit card, etc?

huh?? oni in main office but not cyberjaya?? that bad huh??   

go mmu, lim kok wing eat la...

Turn over around 500++ per year including me 

hihiihi..agreed

go to dengkil there to eat cheaper ..... and variety

u work there? which process? me 3rd floor.

Hmm... nice community u got here. Just a quick question.. are u guys working for a BPO for HSBC?

babi... Yes, outsider oso can enter MMU/Lim Kok Wing. Got quite some choices like Indian/Malay/Western/Italy/Vege food in MMU, Lim Kok Wing also almost the same, just not as much as MMU.
Wanna ask... Is the experience/knowledge gain from HDPM(back end or call center) useful if wanna join banking industry later?

my fren asking what is the salary for spm with 5 years of working experience in call center

it seems to be bad to work in HDPM-cj....i tot of going there for an interview...swt"

if u knw english, malay n chinese..
they wil offer u at rm2200.
te more language u knw, te more money u wil get pay by them.
i been ther 4 4months, good workin enviroment, high pay, flexible, casual wear, bt my health is much more important than money.
my shift is 9pm-6am, all holiday is follow USA.