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 HSBC Global Support Executive, The world local is paying local salary.

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SUSTC_Boy
post Jul 5 2007, 07:07 PM

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Joined: Oct 2006


Working at HSBC Data Processing Malaysia (HDPM) is death to your social life if you get UK or USA call departments. Those 2 are the largest departments so you'll most probably end up inside.

When it's night or public holiday in Malaysia, you are stuck at work. When you are not at work, your family and friends are stuck at work. It's a social death unless you count your office colleagues and friends on the net from overseas.

For UK, it's from 4PM till 1AM. For USA, it's around 7pm till 7am (not sure exactly) and adjusted to be later or earlier following daylight savings time. Basically you leave for work (UK) at 2PM and reach home around 2 AM. Nice timing right, to kill all hope for any kinda social activity after or before work.

About transport, HDPM has company buses to pick you up to and fro from work FOC. KL Sentral is one spot and there are many spots all throughout KL and Selangor and even Seremban. Ex-TARC students can use the bus stop at Taman Melawati (across the highway from Giant).

As for me, I got fired for being too slow & making mistakes while handling calls from UK. Technically, I resigned. laugh.gif Try not to end up in that department as it's the hardest department to be in. Target average time per call must be lower than 3 minutes and you'll be expected to make it lower & lower and you handle about 50-60 calls per day. Don't even get me started about the sales target. cry.gif

Oh yeah, you get breaks every 2 hours. During those 2 hours if you need to pee or drop a bomb, you need to insert the toilet code into the computer. At the end of the week, how much time you spend in toilet code will reflect badly on your job performance so you end up minimizing the drinking of water at work. Very healthy eh? Meanwhile, all drinks like coffee, milo and soft drinks are FOC from the drink vending machines.

This post has been edited by TC_Boy: Jul 5 2007, 08:52 PM
SUSTC_Boy
post Jan 3 2008, 04:48 PM

Getting Started
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Junior Member
259 posts

Joined: Oct 2006


QUOTE(IMAX @ Nov 20 2007, 03:43 AM)
where all the nightshift ppl eat?
dun tell me Padi/Oldtown every night with RM1700 salary, will die leh
*
Company Cafeteria 24 hours.
SUSTC_Boy
post Jan 28 2008, 02:04 AM

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Junior Member
259 posts

Joined: Oct 2006


QUOTE(cute_boboi @ Dec 28 2007, 12:59 PM)
>10 yrs ago... 1995-1998... I remember seeing generally fresh grad coming out to work at RM1500-2200. I'm not talking E&E first class honours which can get RM2500-3000 at Intel.
Food at that time was RM1-2 cheaper (normal mixed rice/wan tan mee/etc.) Living expenses cheaper, transport cheaper. Bas mini RM0.60-0.70 or Intrakota RM0.70-0.90

Today, 2007... basic still 1800-2200 ?? Food = RM4-7. Transport = RM1.20-2.10 ??

How does the fresh grad survive with the inflation ?
*
Salary increases froze in 1997 because of the 1997 Asian Financial Crisis until today.

QUOTE
Until 1997, the salary and wage rate in the country had experienced a significant growth.


http://www.accessmylibrary.com/coms2/summa...86-27296151_ITM

This post has been edited by TC_Boy: Jan 28 2008, 02:10 AM
SUSTC_Boy
post Jan 28 2008, 11:52 AM

Getting Started
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Junior Member
259 posts

Joined: Oct 2006


To be AMO, you must work for minimum 1 year then go thru AMO training.

 

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