Hi sinoffire I've read through your thread and get to know that you have much more experience in there compared to the others.
I've just get to interviewed in HSBC at Cyberjaya regarding to the Global Exec Support post. I'm fresh grads and have no working experience.
I've been told that I might be in the either Aust/New Zealand countries. What do you think their timing zone will be? What about processing part? Completely have no idea here,thank you for your guidances. Everyone advices is welcome Thank you

Thank you for the info Processing also need to follow their time zone? Oh,now i know it.
I think I'll be going into that department later on..by the way,are you working there too?
Anyway,thanks for the info again

Not yet,waiting for them to call me as i've been told so. Need to do a medical check-up before really
confirm that i can work. I wonder it takes how long for them to call me

Anyone who is working in the center currently or exs' is also welcome to give comments here
As I'm a newbie without any working experiences,a guidances from all will be much appreciated.
Thank you

Yeap,they have finally called me yesterday. Going to do my medical check up today, and can start working on next wed.
I heard that I have to be there at 7am.. Long time didn't wake up this early already...

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Added on March 21, 2008, 9:20 amYou also interview on thurs,which one is you? I'm there also at that moment I think they should have call you yesterday,am i right?
Their asked me to go there again on next mon to take the offer letter.

This post has been edited by Elayne: Mar 21 2008, 09:20 AM

[quote=eternalshiroh,Mar 21 2008, 12:16 PM]
[

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Added on March 21, 2008, 9:20 am
You also interview on thurs,which one is you? I'm there also at that moment I think they should have call you yesterday,am i right?
Their asked me to go there again on next mon to take the offer letter.

[/quote]
ya, i interview on thurs, but i still didn't get any call from them. which dept u in? wat they told u last week? also waiting for their call?

[/quote]




I'm also not sure which department i'm into ler. Already done my medical check up today and got my offer letter already.
So far i saw only got 3 people including me,signing for the offer letter today. Will start working next wed(26th of march),some i asked they will
only start on 2nd of april. Why got 2 different dates one?

[quote=amir77,Mar 21 2008, 08:51 PM]
I'm also not sure which department i'm into ler. Already done my medical check up today and got my offer letter already.
So far i saw only got 3 people including me,signing for the offer letter today. Will start working next wed(26th of march),some i asked they will
only start on 2nd of april. Why got 2 different dates one?

[/quote]
r u goin to securities / call center / hr ?
the one who interviewd u from which dept.?

[/quote]



I think I'm going to either call center/back ends. I'll call them up to re-confirm tomorrow.
The one who interviewed me is a lady in around mid30,forgotten her name as i'm extremely nervous at the interview moment And at the same time,she explained lots of things to me as i'm a newbie so i just focus on what she have said. She is finding people for aust/new zealand to fill up. But now my working hours is from 7am-4pm,it is possible it is aust/new zealand time zone? More prob i'm into processing already liao i think

Which one do you think is the most challenging part among all that u've mentioned?
Back end processing will be stressful? Just curious..

Ohh,actually the lady who interviewed me told me that I am not suitable to work at the call center.
She asked me which department i prefer,i straight away told her i prefer back end part. Coz i heard it is quite tough in call center,have to work on team. One team member fall,others fall together

Thank you for the info. At least I know something about i'm gona do later on

This post has been edited by Elayne: Mar 22 2008, 09:29 PM

[quote=Jason XXX,Mar 23 2008, 12:11 AM]hai everyone, last year I used to work as GSC and my job scope is more on serving US Chinese Customer (mostly from New York) by answering their inquiries and so far I only can survived for 6 months then I decided to resign b'cause everyday I have to keep myself alert (sometimes I'll fall asleep) especially working at night until the next morning. Therefore I left HSBC Cyberjaya because I have found a new job.

[/quote]



Hi Jason XXX,the 6 months you've mentioned is just cukup-cukup the probations months izzit? Coz i've been told so,in 6 months time is a trial time for new workers. Ya,can know that for those who work for that odd hours will be quite tough Glad to hear that you no longer need to suffered with the job anymore

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Added on March 28, 2008, 9:22 pmya, i interview on thurs, but i still didn't get any call from them. which dept u in? wat they told u last week? also waiting for their call?

[/quote]


Hi,eternelshiroh Have you get a call from the hr department so far?

This post has been edited by Elayne: Mar 28 2008, 09:24 PM

Hi cheryl08,thank you for your reply..hasn't been into this thread lately so missed out some part
Ohh,i've got the job and has been working for 3 months+ already.
Yeah,you are right about the heavy loads of works But of course there will be stressful moments working lor.

Was waiting for another 3 months for my probations to ends
I can say the timing is just nice,can go back at 4pm
Well,if no OT lor..
Now they comes up with new optical & dental coverage,i think it it very motivated & good for staffs benefits

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Added on July 6, 2008, 6:06 pmHmm..i don't think they do offer part-time jobs there

This post has been edited by Elayne: Jul 6 2008, 06:07 PM

Thanks,will work hard

This post has been edited by Elayne: Jul 6 2008, 08:22 PM

Hi babymiki
I'm working in the back ends for aussie department at the moment
How about you?

This post has been edited by Elayne: Jul 9 2008, 10:17 PM

Oh,sorry dear. I gave the wrong info,i'm into back ends and working on the ground floor
Hmm..still considering whether to go or not since I don't have transport to go there
Are you going too?Hehe,well the back ends is alright but also still got loads of works to do lor.Different ways to serve customers only
Yaya,so tempting!!! Are you going to purchase a new spec instead? Hehehe

Oh,i see.I'm not going also,got something to do Ya,i do understand that since i do heard a lot of -ve news from my inductions mates who are in UK call center,not easy though Well,different claims different durations lor.For optical ones,have to work at least a year while the dental claims is at least 6 months..long way for me to go oh

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Added on July 10, 2008, 9:13 pmWell,the salaries is depends on which positions you are applying for.I'm in cyber
Of course there are stress,its also depends on how are you going to managed it only

This post has been edited by Elayne: Jul 10 2008, 09:13 PM

Hi girl

You may send your resume to them and give it a try. No harm trying
Age is not a problem as long you can prove to them that you can contribute to the company

All the best!

Cheers

Oh oh,my bad I didn't saw the MALE banner

I applied for the job after my studies so means zero working experiences.So the working experiences you have will be an advantages for you.

As long you can speak good English and understand well,I don't think anything else will be a problem to you.



This post has been edited by Elayne: Aug 31 2009, 10:26 AM

Congratulations

They provided shuttle buses to pick up staff from each pick up point in which they will explain it to new staff on the orientation day itself.