Hey, I'm an ex-staff... Was in HDPM between April 05- November 05... Reason for leaving: Had a better offer in my hometown..

Experience: HDPM is unique. You'd immediately feel 'at home' with the whole environment. You'd feel as though you're back in college... Well, at least the first 3 weeks of induction gave me that kind of feeling.. Once you're serving on the floor, it's no longer honeymoon. I was attached to XXX call centre... (rather not identify it)

Things I miss about HDPM:
1. Friends. Especially induction bathmates..
2. Waffles
3. Free Milo/Nescafe/carbonated drinks all day long!
4. 'KILL THE QUEUE'!!!! XXX call centre was initially doing rather bad, with overflowing calls queuing up, and SLA flashing RED most days... Heard it's doing better now..
5. Cancer Zone - Smoking is the best session during the 9 hours shift, and especially the marathon-smoking during 15 minutes break
6. The ride from KL Sentral to Cyberjaya in Bas Kilang!

And these are my thoughts about HDPM:
Pros:
1. FABULOUS starting ground for fresh graduates (if you don't mind getting paid the same as SPM leavers who has experience/retirees/homemakers who speaks good English)
2. It's a good training ground, to develop yourself as an EMPLOYEE, and as a person (I used to be HOT TEMPERED, but working in XXX call centre has somehow toned me down)
3. A good example of what a MNC is. You bump into your VP, and chit chat like friends. It's the little things that matters. HDPM's management doesn't create any gap/border between staff and also the management side.

Cons:
1. You'd most likely be working during Malaysian public holidays, and not get paid OT/Double/whatever (I hope this has changed)
2. You work 5 days a week, but your off days are not nescessarily on weekends (especially if you're in call centre). Worse still, the operation's management might just break your off days apart, instead of giving you 2 days back-to-back (for whatever justification they have).
3. Cyberjaya is not easily accessible if you don't have your own transport. If you miss your bus, be prepared to spend a bomb getting a taxi to HDPM/KLIA express.
4. The journey is too long from pick-up point to HDPM. (Well, at least for MOST of the pick-up-points). This means, even though you're working 8am-5.30pm, be prepared to wake up as early as 5.30/6, as you gotta be at the pick-up-point at least by 7am or else the driver would just leave you behind. By the time you finish work at 5.30pm, be prepared to get stuck in traffic jam, which would ultimately lead you into reaching home at 7-plus/8pm.. Yeah, you spend more than 12 hours of your time travelling+working.

Well, all in all it was a great 7 months for me in HDPM!!