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 HSBC Global Support Executive, The world local is paying local salary.

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SUSRaikkonen
post Oct 31 2012, 07:39 PM

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Evening.

Anyone scheduled for an interview next Monday morning? happy.gif

Wah!
Received mutiple emails from HSBC.

Even the message are encrypted with high level security.

Like CIA laugh.gif tongue.gif

SUSRaikkonen
post Nov 1 2012, 09:02 AM

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QUOTE(+theGuardian+ @ Nov 1 2012, 02:20 AM)
Raikkonen, i thought you already made into HSBC?
I saw your post previously about HSBC interview.  blink.gif
*
I thought so too.

I was rclxub.gif yesterday during the phone interview.
It's raining and can not hear clearly.
Disturbed me watching HK drama 'Suspects in Love' on TV2 some more laugh.gif

Last Mei I walk in interview at Cyber...told me I got the job...after 2 weeks...no calls.
Applied for Back End.

Then in July (IINM) a male call for a phone interview.
Then hung up after I mentioned I flunked my Math in SPM.

Third call from a lady yesterday...even after I mentioned my SPM Math...I was still invited for an interview next Monday.
For GSE this time...which I am not that keen.

HSBC...quite...messed up don't you agree? laugh.gif

Some say need to wait after 6 months, then can apply again.

It's not even 6 months yet and they called me again.
happy.gif

This post has been edited by Raikkonen: Nov 1 2012, 09:06 AM
SUSRaikkonen
post Nov 1 2012, 10:11 AM

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QUOTE(+theGuardian+ @ Nov 1 2012, 09:58 AM)
My case are smiliar with you, i been told by HR to start look for a room....( on the interview day ) meaning i get the job.
I done all interview including the manager.
but until now no calls from them.

The third lady called you, did it from HSBC number ?
But when interview that time they did see our cert, if we really failed because of math why still continue until manager interview... rclxub.gif
My SPM math is 7D... but my english is A2
shit.......... maybe i failed too............ cry.gif
*
OMG!
They even asked you to find a room?

Truly empty promises.

The lady used Cyberjaya HSBC IINM; 03-8XXXXXXX.

In your case, since you met the Manager...it got nothing to do with your education results.



During my May walk in...my 1st interview was with a HR staff IINM.
Promised I got the job and wait for 1-2 weeks.
Gave me an empty application form and fill it at home.

This time, print all via email.
Bring it on Monday.
Meet the Manager I assume?
HSBC that desperate to find GSE staff? hmm.gif



Anyway, better call the HR and ask.
I did that twice last May.
And I think I accept that I did not get the job.



Last night was raining heavily.
Then the lady drop the bom with questions about Customer Service, HSBC etc.
I was not even prepared laugh.gif
Trying hard not to mumble.
Sore hands holding the cellphone for too long; should have used hands free.
Had to close one ear to listen.

The lady's english thumbup.gif American style...I am in love wub.gif laugh.gif


This post has been edited by Raikkonen: Nov 1 2012, 10:15 AM
SUSRaikkonen
post Nov 1 2012, 11:22 AM

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QUOTE(+theGuardian+ @ Nov 1 2012, 10:38 AM)
hmm.gif
I hope you got into HSBC.

I did call them few days ago, and they told me that the guy in charge of my applications is on medical leave....
she said haven't done the background check, so i guess i will just wait till monday.  laugh.gif

Goodluck on your interview  rclxms.gif
*
Worries a bit when you mentioned your side of the story.

I am in trouble if I did not secure this job.

All the best to you too; maybe we'll meet someday happy.gif

SUSRaikkonen
post Nov 1 2012, 01:54 PM

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QUOTE(+theGuardian+ @ Nov 1 2012, 11:31 AM)
Do your best bro, until manager interview  biggrin.gif
after that wouldnt be any problem  tongue.gif

Now still waiting for the calls....everyday keep looking at my phone to make sure full of battery  shakehead.gif
*
How long has it been now since your interview with the manager?

Over two(2) weeks now?




This post has been edited by Raikkonen: Nov 1 2012, 01:56 PM
SUSRaikkonen
post Nov 1 2012, 02:47 PM

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QUOTE(+theGuardian+ @ Nov 1 2012, 02:37 PM)
22 oct.
This week is the 2nd week now... hmm.............
But i called them few days ago regarding my status but she told me that the HR guy is on medical leave, and told me that they not yet do the background check, my file is with that HR guy.
and she did mention about the HR guy will personally call me tomorrow ( 31 oct. )

But until today ( 1 Nov ) still tarak call.  cry.gif
*

There's still tomorrow; Friday.

During my Amex interview...met a LYN user there but we did not talked since too busy.
Her 2nd interview was on Monday.
She got the good news on Friday.

So, Friday could be the day for you happy.gif

Besides...now is 2.50pm...it took 1 minute for them to call.

Or...call the HR again brows.gif



Anyway, some did mentioned a lot that HSBC's HR are totally messed up.

I called the HR twice back in May.
Twice the caller told me "After two(2) weeks if no calls from HSBC, consider not successfu;"
Dafuq!
It's not the bad news, it's HOW HE INFORM us about it.
So unprofessional.

At least give us a straight answer isn't it?


This post has been edited by Raikkonen: Nov 1 2012, 02:51 PM
SUSRaikkonen
post Nov 1 2012, 04:12 PM

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QUOTE(+theGuardian+ @ Nov 1 2012, 02:56 PM)
If really hire...i dont understand why need took so long to do background check.
I can accept if they straight told me that i fail or anything...rather than waiting... blink.gif
If we really fail or doesnt qualified for the job, just give us straight answer.  icon_idea.gif
But now it's like waiting for nothing.  rclxub.gif

Haha...now almost 3pm...maybe got interview session they will be busy... so i will be waiting until 7pm+ that time to call them.  laugh.gif
but anyway bro, i hope you can make it....  thumbup.gif 
mana tau later tiba tiba they call me that i got the job.  blush.gif
*

During my walk in...it was fun.

A lot of....girls brows.gif tongue.gif

During my group of 20 people...only 7 made it to the HR interview.

Got a crush one this one chinese girl in my group; she passed too.

Sadly, I did not make the cut then.

Otherwise....






Her name is Annie happy.gif


This post has been edited by Raikkonen: Nov 1 2012, 04:13 PM
SUSRaikkonen
post Nov 1 2012, 04:14 PM

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QUOTE(ttseongtt @ Nov 1 2012, 04:12 PM)
Ya la, they should just said fail or succeed..!!
Am still waiting for the call tooo sad.gif
*
Interview with the Manager (2nd interview)?

How long has it been since the interview?

SUSRaikkonen
post Nov 1 2012, 06:56 PM

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QUOTE(+theGuardian+ @ Nov 1 2012, 04:38 PM)
HAHAha dude...you really funny guy, i had real laugh reading your replies.  rclxms.gif
During my interview, only got 1 girl that is chio  brows.gif 
I did talked with her ABIT ( just now the HR lady called your name but you went to toilet, so i think you probably should ask them now )
She smiled and blur face...telling me ( yeah i went to toilet ) WHY SHE DIDNT GIVE ME THE WINK WINK  EYES!!!??  vmad.gif 

Too bad that once i finished my second interview i saw she walk at outside going home...i wanted to run down to chase her...
but got other candidates pull me and asked me about the interview  vmad.gif
*
Should have kung fu the other candidates and then chase her laugh.gif


While waiting for the interview with the HR staff, Annie was sitting alone at the front row.
Me at the 3rd row behind her.
I was talking to another male candidate.

I was alone and so does her.
The HR staff called my name but mispronounce it; 'u' became 'a'.
I corrected the HR staff whilst my lips are like my avatar there tongue.gif
So did Annie when we made eye contact happy.gif

If I met her again, I will talk to her happy.gif

PS: spectacles with nice wavy long hair tongue.gif


QUOTE(ttseongtt @ Nov 1 2012, 04:39 PM)
Since 28th sept, and  done everything, supposed to start at today 1, but they call me 2days ago, said gona postponed, til today, no1 call me .......swt

28th sept, Yep I made into 2nd interview, but they dint mention bout my salary n dpartment, just ask me wait for the call..den I got called on following week,  said I succeed.

And they just called me, again, I'l goin to start on 8th Nov, yahuuu~  finaly..
*

That is good ^^

But took more than a month?

I was hoping to start before next Friday
^^

This post has been edited by Raikkonen: Nov 1 2012, 07:34 PM
SUSRaikkonen
post Nov 2 2012, 06:14 AM

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QUOTE(+theGuardian+ @ Nov 1 2012, 10:27 PM)
Update news :

I just received a call from HSBC ( 22.16pm 1 Nov ) regarding my status, everythings is successful and now she said only wait for background check.
Wow her accent ! i like ! American Style yo !  rclxms.gif I'm in love  wub.gif
She asked me everythings to make sure that i understand what kind of job that i will be doing and the pressure~
She was expecting that i will be working 1 or 2 years minimum~ I told her directly that i will be more than that, me and her had a good laugh  tongue.gif  tongue.gif
I asked her did i success ? She said now only wait for background check...  rclxms.gif  rclxms.gif
Yippi Yippi !!!!! I'm happy !!  rclxms.gif
*
Nice.

But 11.16pm? sweat.gif

Did not see that coming.

Forgot to ask, this is your first time applying for HSBC?
And your highest qualification is Diploma?
Diploma in? Business? IT?


This post has been edited by Raikkonen: Nov 2 2012, 06:15 AM
SUSRaikkonen
post Nov 2 2012, 08:56 PM

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QUOTE(+theGuardian+ @ Nov 2 2012, 01:13 PM)
alamakkkk.... you at KL branch, mine would be in Cyberjaya Back End Department for UK process ( The working time  shakehead.gif  )
How to have lunch together ?  hmm.gif
hmm.gif  I dont know about that since on the interview day they did mention about background check require 1 - 2 week.
but my interview day was on 22 oct....
Today friday excatly 2 week.... ( but i called them before the person in charge of my applications is on medical leave for 2 days )

So to be honest, i also dont know...  shocking.gif
I asked her did i success get the job ? she told me that need to wait for background check, and the person in charge of my applications will contact me soon... hmm.gif
Updated News :


Received a call from HSBC regarding my background check.

Require number from first company i work... 5 years ago...  rclxub.gif  ( i tak ingat number ) try to find back my SOOOOOOOOOOOOOOO LOOOOOOOOOOOOONG ago supervisor handphone number... i doubt they will remember me... icon_question.gif

*

Try search the number again.
At least you provided it.
If HSBC called or not that's HSBC's part; your part done already ^^



QUOTE(vlanze @ Nov 2 2012, 08:40 PM)
hm...long time never come back this forum...since i finished my training blush.gif ...it's been few months...surprise to see this topic is active again... drool.gif

maybe we shall gather to hv lunch in cyberjaya...lets discuss among this company lolz icon_rolleyes.gif
*
Sure.

Hey...did you went for walk in on Saturday last May?
Maybe we met before ^^

SUSRaikkonen
post Nov 3 2012, 08:13 AM

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QUOTE(vlanze @ Nov 3 2012, 07:57 AM)
i think my interview was on april...i started my induction on may... blush.gif
after few days they called me ady... rclxms.gif
anyway...w8 u guys successfully join in then we can gather.... smile.gif

hm... nowadays the recruitment process really take much time...compare to my previous time...
we even talk to them about this during our 3rd-day induction.... mad.gif
i think they really need to hire more people....not only GSE BUT HR people...  blink.gif
*
happy.gif

I agree.

Some waited over a month to be offered a position.

If promised to call within 1-2 weeks; fulfill it.
Sent an email saying not successful is better than the candidate kept waiting and hoping.


Then again, HR always messed up.
Even Amex too.


This post has been edited by Raikkonen: Nov 3 2012, 08:14 AM
SUSRaikkonen
post Nov 3 2012, 11:18 PM

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QUOTE(+theGuardian+ @ Nov 3 2012, 11:20 AM)
Every info that i fill in absolutely true.

but 5 years ago first company i work... office number i dont remember, but i manage to get supervisor that time hp number.

So i could only provide supervisor hp number, but i dont know he resigned or not.  blink.gif

For 2nd company and 3rd i could provide everythings.  rclxms.gif

Because only first company i didn't provide office number or reference...  biggrin.gif  tarak tau mahu put who ...5 years ago  rclxub.gif

P/S : Goodluck Raikkonen for your up coming interview with HSBC next week !  rclxms.gif
*

Thank you happy.gif

Do not be nervous on your first day happy.gif

Hey...maybe you'll meet that girl again on your first day tongue.gif

SUSRaikkonen
post Nov 4 2012, 01:09 PM

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HSBC really desperate to find GSE; receive another email reminding of my interview.

And bused information and directions happy.gif

SUSRaikkonen
post Nov 4 2012, 01:40 PM

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QUOTE(ryanconferido @ Nov 4 2012, 01:11 PM)
Actually they have walk in interview every Saturday. Why don't just give yourself a try?
HSBC is growing their business, we called it local world bank. The knowledge and experience they given couldn't get from others.
I would say it's good opportunity for us to learn and gain.
*

I went already in May.

A LYN user (HSBC staff) gave me his staff ID to gave it to HSBC some more.
> 100 people IINM.

Passed all phases till the HR staff interview.

Applied for 'Back End Processing'...the lady told me I got the job.
Ask me to take the application form and wait 1-2 weeks for the call for 2nd interview.
Non calls came.
Called the HR twice with a reply "If there's no calls after 2 weeks consider unsuccessful"

Felt like being trolled dry.gif
Wasted RM20 from KL - CYB and back for nothing.



QUOTE(stefficr1989 @ Nov 4 2012, 01:15 PM)
they really are, in my process there are 4 newbies including me already. more to come. there are a huge amount of workload coming in my process thats why need to hire a lot.

maybe its the same for your process
*
Workload?
GSE or Back End Processing duties?

I wonder many GSE resigned?
That's why they're hiring replacements?


This post has been edited by Raikkonen: Nov 4 2012, 01:41 PM
SUSRaikkonen
post Nov 4 2012, 01:53 PM

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QUOTE(stefficr1989 @ Nov 4 2012, 01:44 PM)
turnover is considered a bit high also. most of my colleagues are working here for 2 years or less. only last week 2 people already left

GSE is your job title, Back end processing is your general job scope icon_rolleyes.gif
*

That was sad news.

Why are you still staying?

Loving it? happy.gif

Ecstatic when you mentioned Back End Processing (BEP)

I hated answering calls happy.gif

During my phone interview, they kept asking about Customer Service etc.

Hope I got the BEP role.


This post has been edited by Raikkonen: Nov 4 2012, 01:54 PM
SUSRaikkonen
post Nov 4 2012, 02:30 PM

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QUOTE(stefficr1989 @ Nov 4 2012, 02:00 PM)
Ahahaha, one month in already wanna quit. that would be too fast for me  tongue.gif

BEP is just as good. you will learn a lot smile.gif one and a half month here still got sooo much to learn.but the work culture here is pleasant, everybody very willing to help you out if got problems.
*

One month already?
Pretty good happy.gif


CYB or KL?
Can we choose location or they chose it for us?


How long was the waiting from your 2nd interview with the Manager until first day at work?


This post has been edited by Raikkonen: Nov 4 2012, 02:30 PM
SUSRaikkonen
post Nov 4 2012, 04:22 PM

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QUOTE(stefficr1989 @ Nov 4 2012, 02:43 PM)
yup. so far so good smile.gif

KL branch. yeah we can. I remember on the phone interview the hr ask me why i dont want cyber since cyber also got transport and everything and i told him KL is more fun than CYB and he laughed!

my interview with the manager was on the same day as my 1st interview with hr. I was the earlier batch that came to the interviews so the manager interviewed me 1st. It was on tuesday sept 4.

i got the call saying i got the job on friday sept 7 the same week! so fast! after that i was rushing for medical exam and everything cos i had to collect the offer letter the next week wednesday sept 12th

i was supposed to start on the 4th october but for some reason the hr kept pushing my start date earlier, so i started on the 20th sept thursday instead

so for me everything was extremely rushed!! rclxub.gif
*
Lucky for you.

Some have to wait after more than a month sad.gif

What is your working hours?
Have own transport?



SUSRaikkonen
post Nov 4 2012, 04:43 PM

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QUOTE(stefficr1989 @ Nov 4 2012, 04:30 PM)
that was the only good thing about it

i work 4pm-1am

i dont have transport, so i rely on the hsbc transport for the time being while i arrange to get a car of my own

will you be based in kl or cyber if hired?
*
Wah!

How do you went home at 1am?

HSBC buses/van pick you up at <where> in KL?

Then drop you off at <where> nearby your home?


On the phone, the interviewer mentioned Customer Service..then GSE.
Did not mentioned CYB or KL but I think I heard she said GSE at CYB.
I prefer KL though.

SUSRaikkonen
post Nov 4 2012, 05:57 PM

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QUOTE(stefficr1989 @ Nov 4 2012, 05:11 PM)
hsbc kl provides transport services if your shift ends after 11pm because they know its hard to find transport at the time

they will pick us up right outside the stock exchange building to certain dropoff points that is as close to your home as they can provide. the only negative thing is that i have to trouble my parents to pick me up after they drop me off at 1.30-1.45 am. So that's why im thinking of getting a car already.

you can tell the hr you want kl branch during the interview.be a bit stubborn la, say that kl branch nearer to home, etc.they need new people to join the company so i think they might place you in kl.

where is your interview by the way? kl or cyb?
*



Sorry to hear that.
You should get a car...safer.

Me in Pandan Indah.
I think they might drop me off at Ampang Point.
Still...how to go home from A.P to Pandan Indah with no public transportation around.


My interview is at CYB tomorrow at 10.30am.

Your interview was in CYB?
What time?
By buses?

Had to leave home by 7.00am sweat.gif
Buses sweat.gif sweat.gif


This post has been edited by Raikkonen: Nov 4 2012, 06:00 PM

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