i believe they did sent u some attachment which u can briefly read some of them from there. but there is no specific clue but maybe u can just equip yourself with good skills in everything, answer their question whenever possible thats it. good luck bro!

basically global support executive is the lowest position in that company, and its the same across the whole building, it varies only department and process and hence task being processed by you.

if they did not mention to you the job description, just go for the interview and see what they offer you...if you like it, then you can take up the offer...if not, you can always reject the offer...

basically, will be executive position...but what kind of work will depend on the department...e.g. call centre, back end processing, etc

This post has been edited by e34520: May 24 2010, 10:17 PM

I was getting 1.5k when i was there =.="

Hiya,I'm actually recruiting for another foreign bank la so don't mind if I put this here ya!

We're looking for someone to fill a 'Call Quality Coach' position, it's a Snr Exec/Manager level. Since many of you are in the industry already, you might be interested if you fulfill these criteria:

- 4-5 yrs experience in Banking, preferably Call Center units (ie. HSBC GSE positions, already in team lead/supervisor position will also be
good)
- Role is to motivate, lead and coach Call Center Operators, conduct service quality coaching and training for all new hires.
- MUST be able to speak and write good English and BM
- Strong banking products and processes knowledge (ie. credit cards, unit trusts, insurance etc)
- Position based in KL, working hours: Mon-Fri (non-shifts)
- Good career prospects, move into Unit Manager roles in 2-3 yrs or into other banking business units at similar level.

You can PM for confidential discussion or email me directly at leng@elitegp.com.

Hi aall

ive passed my technical/online test iview..just another round of HR discussion

but im still waiting for HR call after about 2 weeks to setup a date for so called HR discussion

anyone has experience this before?is it normally like this?

I just joined HSBC as their GSE with basic RM2.1K.. will be working at the night shift from 3pm to 12 am...just wana know will there be any allowance ? like transport allowance or night shift allowance? if yes, how much will it be? i should be asking my manager or HR regarding the allowance? thank you ..

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Added on May 28, 2010, 12:25 am just joined HSBC as their GSE with basic RM2.1K.. will be working at the night shift from 3pm to 12 am...just wana know will there be any allowance ? like transport allowance or night shift allowance? if yes, how much will it be? i should be asking my manager or HR regarding the allowance? thank you ..

This post has been edited by sang kancil: May 28 2010, 12:25 AM

mark edward capel is it?

Hi there, I just receive an SMS, told me that HSBC is arranging an open interview this weekend, in Cyberjaya, behind IBM company.

AFAIK, I apply for a job name HSBC customer service, so I guess its HSBC GSE?

my Q is, since its an open interview, what should I bring there?
my Diploma cert and ....? Resume?

and oh, my last Q is, must we wear formal suit to the interview? its Weekend though

This post has been edited by kanethesun: May 29 2010, 08:26 AM

there will not be any allowance for 3pm-12am shift...the company will provide you will shuttle service to and fro certain locations...please check with your line manager if there's any pick up point near your area...cheers

ohhh, beside 3pm - 12am shfit, what else shift they have eh?

hi...

not sure if the job that you applied for "HSBC Customer service" is the same as HSBC GSE...

bring all your documents there e.g. certificates, qualifications, resume just in case you need them...it's still an interview right???

although it's a weekend, i'd advise you to go for formal attire e.g. long sleeve shirt, long pants and tie...first impressions are always important to help you get a job...

good luck ya! cheers

woa, tie also needed a?
hmmmm....

whatever shift...you name it...haha...US, Canada, Singapore, Australia, New Zealand, UK, Paris, HK...etc

depends on your luck (and which dept/ process requires manpower) which shift/ dept/ process you will be assigned to....

if you really need a job and the shift is still acceptable, i'd suggest you take the offer and 1 year later, make request for lateral move to other depts with the shift that you like...

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Added on May 29, 2010, 9:28 amif you want the job...

always remember...first impressions are important, then your qualifications and whether the interviewer feels that you could work with the team...

This post has been edited by e34520: May 29 2010, 09:28 AM

alright alright

thanks for the advises bro

thank you

ahh i didnt know bout that too...i tot since it involves nite working got allowance...cos like my fren finished his shift at 12am then go KL Sentral jialat woh no PT and taxi fare doubled....

at the moment im on normal shift...2 mth changing...tension leh liddat tot got extra

I heard the pay is lower than others. Anyone can share info?

if i'm not mistaken, you only get shift allowance if you work US shift...

there's actually shuttle service to drop you somewhere...so you need to check this out...then maybe you can arrange for someone to fetch you from the pick up/ drop off point...if not, it's better you drive...

you're on rotation with your team mates is it?

which dept and process? cyber or klc?

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Added on May 30, 2010, 12:08 amfrom what i know, HSS and GBM's starting pay is RM2.1K (more depending on experience)...was much more better than when i joined 3 years ago...

not sure about other departments...sorry i am katak bawah tempurung...

This post has been edited by e34520: May 30 2010, 12:08 AM

nope i stay USJ so take bike or drive ony...my frens have to move to Putrajaya cos he stay setapak and shift ends at 12midnite...me ar? I small fry ony la...still in training room...i be jagaing Msian CC next in 3 weeks time...

im going to cyber's hsbc for an interview by tmr 2pm.anyone going there tmr?