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 Lazada Seller come in

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TSRed_rustyjelly
post Sep 30 2020, 03:31 PM

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QUOTE(NightHeart @ Sep 30 2020, 03:27 PM)
Kinda stopped selling in Lazada already & shifted focus to Shopee instead.
Lazada Seller Center is absolutely crap.
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I hear you bro. I wish i could do that. But as a public duty, i do not want shopee to monopoly. We have to support both side no matter how bad 1 side is.

If 1 side monopoly, they will input their own terms. Charges will be as they say.

Just like what Amazon is doing now. They know the data, now they produce their own things to fight the seller.

Another example is Grab vs Uber. Now only grab, they can minus or increase incentive whenever they like. They have the biggest market share.

This post has been edited by Red_rustyjelly: Sep 30 2020, 03:33 PM
myasiahobby
post Sep 30 2020, 03:32 PM

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I don't give a damn about the rating and don't even rate buyer. It just waste my time. I just do my best, you meet an idiot you can't do anything
NightHeart
post Sep 30 2020, 03:55 PM

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QUOTE(Red_rustyjelly @ Sep 30 2020, 03:31 PM)
I hear you bro. I wish i could do that. But as a public duty, i do not want shopee to monopoly. We have to support both side no matter how bad 1 side is.

If 1 side monopoly, they will input their own terms. Charges will be as they say.

Just like what Amazon is doing now. They know the data, now they produce their own things to fight the seller.

Another example is Grab vs Uber. Now only grab, they can minus or increase incentive whenever they like. They have the biggest market share.
*
I just dislike Lazada's buggy & unfriendly system. The ones that I experienced are:

1. Removed my listing for reasons that I cannot comprehend.
2. I can never understand their complicated payment to supplier that pays the payment for goods & payment for shipping in 2 different time. So hard to track back our earnings.
3. Lorikeet....lol disastrous system. Ok maybe this one is just me whining cause I dislike the change laugh.gif

The ones I didn't experience but heard a lot of other sellers complaining:
1. Wrongly charged for shipping
2. Missed payment

Being in Lazada Group & Shopee Group, can see more complains in the Lazada Group. But in all honesty, if we're supporting for the sake preventing monopoly, Lazada doesn't get the tight wake-up slap to improve accordingly to match Shopee. They're just having price war now, which benefits the shoppers. Not sellers.

I was one of the earliest merchant to be invited by Shopee when they just setup in Malaysia. Lazada had a few years ahead of Shopee back then. I watched how my sales in Shopee slowly overtook Lazada & finally Shopee itself also overtook Lazada in terms of popularity in Malaysia. Unless Lazada revamp their Seller Center & payment system, I don't see how they're gonna recover unless they start throwing money to shoppers (but that is also temporarily only lol).
TSRed_rustyjelly
post Sep 30 2020, 04:52 PM

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QUOTE(NightHeart @ Sep 30 2020, 03:55 PM)
I just dislike Lazada's buggy & unfriendly system. The ones that I experienced are:

1. Removed my listing for reasons that I cannot comprehend.
2. I can never understand their complicated payment to supplier that pays the payment for goods & payment for shipping in 2 different time. So hard to track back our earnings.
3. Lorikeet....lol disastrous system. Ok maybe this one is just me whining cause I dislike the change  laugh.gif

The ones I didn't experience but heard a lot of other sellers complaining:
1. Wrongly charged for shipping
2. Missed payment

Being in Lazada Group & Shopee Group, can see more complains in the Lazada Group. But in all honesty, if we're supporting for the sake preventing monopoly, Lazada doesn't get the tight wake-up slap to improve accordingly to match Shopee. They're just having price war now, which benefits the shoppers. Not sellers.

I was one of the earliest merchant to be invited by Shopee when they just setup in Malaysia. Lazada had a few years ahead of Shopee back then. I watched how my sales in Shopee slowly overtook Lazada & finally Shopee itself also overtook Lazada in terms of popularity in Malaysia. Unless Lazada revamp their Seller Center & payment system, I don't see how they're gonna recover unless they start throwing money to shoppers (but that is also temporarily only lol).
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everything u say still persist. i got overcharged as well. but i fought for it.
Ah well, what to do. end of the day, it will become seller need marketplace platform more.

As long as there are service people there, i will continue to throw in every bug/fixes they should do.


NightHeart
post Sep 30 2020, 05:01 PM

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QUOTE(Red_rustyjelly @ Sep 30 2020, 04:52 PM)
everything u say still persist. i got overcharged as well. but i fought for it.
Ah well, what to do. end of the day, it will become seller need marketplace platform more.

As long as there are service people there, i will continue to throw in every bug/fixes they should do.
*
Ahh, you went through the overcharged crap? Did they resolve it accordingly or it was your loss?

Marketplace platform has its own advantage. I'm gonna start using Google Ads, Social Media Ads & other tools of digital marketing to grow traffic to my own website instead. Part & parcel of diversification of my customer base. Don't wanna be too reliant on few channels only. Planning to have my website to be the main source of revenue & the other channels as complimentary.
TSRed_rustyjelly
post Sep 30 2020, 05:37 PM

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QUOTE(NightHeart @ Sep 30 2020, 05:01 PM)
Ahh, you went through the overcharged crap? Did they resolve it accordingly or it was your loss?

Marketplace platform has its own advantage. I'm gonna start using Google Ads, Social Media Ads & other tools of digital marketing to grow traffic to my own website instead. Part & parcel of diversification of my customer base. Don't wanna be too reliant on few channels only. Planning to have my website to be the main source of revenue & the other channels as complimentary.
*
the thing is, we do not have the ability to negotiate cheaper logistic option than those marketplace.

If i incurr in my product, it will become higher price that marketplace.

Marketplace already winner in logistic price no matter how. because they got the quantity.
NightHeart
post Sep 30 2020, 06:06 PM

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QUOTE(Red_rustyjelly @ Sep 30 2020, 05:37 PM)
the thing is, we do not have the ability to negotiate cheaper logistic option than those marketplace.

If i incurr in my product, it will become higher price that marketplace.

Marketplace already winner in logistic price no matter how. because they got the quantity.
*
Ahh yes, I totally agree that the marketplace has the cheapest logistic option. Guess it's high time to find products with sufficient margin to absorb a bit more cost from our end. Either that or go really large scale.
Sunshape
post Aug 12 2024, 12:16 PM

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Lazada changed new policy that buyers are able to cancel orders without sellers' approval even the orders are in READY TO SHIP status.

It means buyers can cancel without approval if the sellers have packed and ready to drop-off or pick-up by the lazada...


Kamm Matt
post Aug 12 2024, 12:35 PM

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QUOTE(Red_rustyjelly @ Nov 17 2018, 03:51 PM)
How do you manage those unreasonable feedback of 1 star rating from your buyers.
Even when you already did your best but like 11.11 was so high traffic, by informing your customers via whatsapp etc that the courier will experience high traffic.

Shopee allow back to back rating between customers and buyers, so i still do not have 1 star so far. both have equal sales.
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lazada is worse and nightmare for sellers.. you cannot do anything about the customer review.. even u ask the agent to get it down the review due to fake review they wont!
Sunshape
post Aug 29 2024, 12:08 PM

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Any Lazada sellers here?

They updated new sellers app and the app keeps on pop up in the background to notify you not to miss any messages from buyers.

How to close it? Close liao and the next min also pop up
Sunshape
post Oct 29 2024, 03:46 PM

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Any Lazada sellers here?

Why lazada keeps on spam the marketing emails although already unticked in seller center?
NightHeart
post Oct 29 2024, 07:05 PM

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QUOTE(Sunshape @ Oct 29 2024, 03:46 PM)
Any Lazada sellers here?

Why lazada keeps on spam the marketing emails although already unticked in seller center?
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Yea the spams are crazy lol.

I got spammed on WhatsApp via Lazada official WhatsApp account. That free waybill printer promo.

Just block them.

Easy peasy.

Emails also they spam, but I ignore la.

Just note on the new orders email.

Fortunately for me, most of my sales came from Shopee.

Heck, even my own website has wayyyyy more orders than my Lazada store.

Next goal is to move as many customers from e-marketplace to my own website.
Sunshape
post Oct 30 2024, 11:31 AM

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QUOTE(NightHeart @ Oct 29 2024, 07:05 PM)
Yea the spams are crazy lol.

I got spammed on WhatsApp via Lazada official WhatsApp account. That free waybill printer promo.

Just block them.

Easy peasy.

Emails also they spam, but I ignore la.

Just note on the new orders email.

Fortunately for me, most of my sales came from Shopee.

Heck, even my own website has wayyyyy more orders than my Lazada store. 

Next goal is to move as many customers from e-marketplace to my own website.
*
Yes, but too frequently. Everyday spams one.

11.11 sales
Printer contest
blah blah blah
annoymous1234
post Oct 30 2024, 12:27 PM

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QUOTE(NightHeart @ Oct 29 2024, 07:05 PM)
Yea the spams are crazy lol.

I got spammed on WhatsApp via Lazada official WhatsApp account. That free waybill printer promo.

Just block them.

Easy peasy.

Emails also they spam, but I ignore la.

Just note on the new orders email.

Fortunately for me, most of my sales came from Shopee.

Heck, even my own website has wayyyyy more orders than my Lazada store. 

Next goal is to move as many customers from e-marketplace to my own website.
*
QUOTE(Sunshape @ Oct 30 2024, 11:31 AM)
Yes, but too frequently. Everyday spams one.

11.11 sales
Printer contest
blah blah blah
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Their app notification also, super annoying. But if turn off notification then no order notification pulak
Sunshape
post Oct 30 2024, 12:53 PM

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QUOTE(annoymous1234 @ Oct 30 2024, 12:27 PM)
Their app notification also, super annoying. But if turn off notification then no order notification pulak
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make report to MCMC for spamming without users' consent although it has been turned off for marketing and still receiving.
PJng
post Oct 30 2024, 01:04 PM

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QUOTE(annoymous1234 @ Oct 30 2024, 12:27 PM)
Their app notification also, super annoying. But if turn off notification then no order notification pulak
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Seller app is same like buyer app? Cannot turn off specific channel?
annoymous1234
post Oct 30 2024, 01:13 PM

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QUOTE(PJng @ Oct 30 2024, 01:04 PM)
Seller app is same like buyer app? Cannot turn off specific channel?
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Can. But still pop up
Sunshape
post Oct 30 2024, 03:05 PM

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Another SPAM email again today

[LazAlert] Countdown to 11.11 Sale: Submission Deadline – Nov 10, 2024, 4:59 PM

Sunshape
post Nov 30 2024, 11:04 AM

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Why Lazada Seller Center - The messenge centre always pop up the message - please stay to avoid missed messages?
Sunshape
post Dec 17 2024, 11:30 AM

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Lazada is not just spam sellers' email, whatsapp account also spam

everyday SPAMs you!!!!!!

sellers should make report as SPAM and block them!

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