Let me know if I'm posting in the wrong sub-forum. I write this post to record down the details of my conversation with so called outsourced agents of a bank and to organise the info in black and white rather than process it in my mind.
It goes like this:-
Since Alliance Bank's One Account was quite well advertised a few months ago, I made an enquiry at one of its branches and was told to give them my contact number and they will call me. I gave them my contact but didn't hear from them for a few months, until today.
I was thinking to cash out the equity in my property to have cash for any investment opportunities in the next few months.
However, the call that I got today was from a so-called 'Alliance outsourced company', that claimed to be staffed by ex-bankers, with access to top management of the bank. When they say they have access to top management of the bank - that is a red flag to me.
Furthermore what they are offering is debt consolidation for those who are blacklisted or unable to get their property loans approved, they will charge 6-9% professional fees once the refinancing is approved.
I am looking to cash out the equity in my house, but why was my info and contact number given to an outsourced 'agency/company' when I made a direct enquiry to Alliance Bank's branch, and presumably the bank's relationship manager or sales representative should contact me?
I was not looking for debt consolidation services, and nowhere in the advertisement say that the Alliance One Account is for those who are blacklisted, so I'm puzzled whether that is how Alliance Bank goes about procuring customers for their One Account products and how should I get to talk to the bank officers/RM - which the staffs of the bank blocked me from doing in the first place?
https://www.alliancebank.com.my/financing/p...=CorpWebAOAPage
This post has been edited by weissPC: Nov 14 2018, 07:12 PM
Loans Questions about Alliance One Account