I recently bought an overpriced product on Lazada which i found cheaper suppliers.
Can I return the overpriced product and asked for a refund?
The product says “Change of Mind is applicable”.
Lazada Change of Mind Return
Lazada Change of Mind Return
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Nov 13 2018, 07:09 PM, updated 8y ago
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#1
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Junior Member
98 posts Joined: Jul 2018 |
I recently bought an overpriced product on Lazada which i found cheaper suppliers.
Can I return the overpriced product and asked for a refund? The product says “Change of Mind is applicable”. |
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Nov 13 2018, 07:10 PM
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#2
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Junior Member
101 posts Joined: May 2005 |
I think yes as long as it is still sealed
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Nov 13 2018, 07:13 PM
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#3
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Senior Member
5,088 posts Joined: Jun 2013 From: Blue Planet |
Not if u already opened the packaging..
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Nov 13 2018, 07:20 PM
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#4
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Junior Member
98 posts Joined: Jul 2018 |
The item that I like to return is packed together with another product from different merchant and delivered together via LEX under the same parcel.
Can I just open up the courier packaging and keep only the product that I want and return the product that I am not interested? |
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Nov 13 2018, 07:22 PM
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#5
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Junior Member
453 posts Joined: Feb 2014 |
I am a seller on Lazada.
Yes, you can return it as long as it's within the return period. Btw, usually the return package would be in used condition, be it from the marking being tear open or being throw around during transportation back and forth and we won't be able to resell the parcel to another buyer again. |
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Nov 13 2018, 07:28 PM
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#6
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Junior Member
98 posts Joined: Jul 2018 |
QUOTE(ListenToTheWind @ Nov 13 2018, 07:22 PM) I am a seller on Lazada. Does that mean the refund will not proceed?Yes, you can return it as long as it's within the return period. Btw, usually the return package would be in used condition, be it from the marking being tear open or being throw around during transportation back and forth and we won't be able to resell the parcel to another buyer again. |
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Nov 13 2018, 07:30 PM
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#7
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Junior Member
453 posts Joined: Feb 2014 |
QUOTE(EddieBrock @ Nov 13 2018, 07:28 PM) It will proceed, you will still get back your money. Just that the seller would ended up with a used item that they can't resell to another buyer again.If I'm the seller, I would prefer the buyer to text me sharing me the place where you got a better deal and I'll match the price different, than you cancelling the order. |
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Nov 13 2018, 08:21 PM
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#8
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Junior Member
597 posts Joined: Oct 2018 |
What about this 15 days clause below?
In addition, shoppers can change their minds within 15 days of purchase if they are not completely satisfied with their items from LazMall at no cost. Lazada has over 2,000 return points for customers to drop off items they would like to return. From here. |
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Nov 14 2018, 09:15 AM
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#9
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Junior Member
83 posts Joined: Jul 2018 |
QUOTE(ListenToTheWind @ Nov 13 2018, 07:30 PM) It will proceed, you will still get back your money. Just that the seller would ended up with a used item that they can't resell to another buyer again. Can't u lodge a report to Lazada stating the buyer has breached the terms by opening the box?If I'm the seller, I would prefer the buyer to text me sharing me the place where you got a better deal and I'll match the price different, than you cancelling the order. |
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May 17 2019, 06:46 PM
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#10
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Newbie
1 posts Joined: Sep 2017 |
QUOTE(ListenToTheWind @ Nov 13 2018, 07:22 PM) I am a seller on Lazada. Can't you sell it under open-box items? Just like Machines or SwitchYes, you can return it as long as it's within the return period. Btw, usually the return package would be in used condition, be it from the marking being tear open or being throw around during transportation back and forth and we won't be able to resell the parcel to another buyer again. |
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May 17 2019, 06:49 PM
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Senior Member
2,499 posts Joined: Apr 2005 From: Tyneside |
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