why now when drag images downloaded from whatsapp to photoshop or Ai will occur this error? sometimes can but mostly cannot. noticed this issue happening this year. really frustrating, have to copy the images 1 by 1 on whatsapp and then paste into photoshop to save as new jpeg




This post has been edited by darrenwks: Nov 8 2018, 01:49 PM

convert to pdf via acrobat or open using paint and resave as jpg

do let me know if any one else have a better solution

This post has been edited by hightechgadgets8: Nov 8 2018, 01:48 PM

Try capturing the image via Windows snipping tool and then save it as jpeg, gif or png. But I'm not sure abt its resolution thou.

ok resave in paint works faster, thanks!

cant understand, what's windows snipping tool?

no point using snipping tool, resolution 72dpi

its an app under Windows Accessories.

Personally i would recommend telegram instead. Can even share photoshop or ai files.

uhhh... it's from Whatsapp. Why should you even bother using Whatsapp image to use in your artwork?

For quick grabs, just screenshot because the resolutions are not as big as your monitor.

becuase the artwork i'm doing is not big, just some A4 or A5, that's why using image from whatsapp is fine and faster

Send using document, the quality is preserved.

This post has been edited by drpsyko: Dec 7 2018, 12:48 PM

if u ask those noob clients send using document, they sure dont know how to do it

Better to teach them, else the problem will keep piling up later on.