for those who received turbo-ed to 500 or 800mbps. do your package for IPTV upgraded too? as from aneka to ultimate pack?
Unifi Official TM UniFi High Speed Broadband Thread V36, READ 1ST PAGE FOR TURBO SPEED INFO!
Unifi Official TM UniFi High Speed Broadband Thread V36, READ 1ST PAGE FOR TURBO SPEED INFO!
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Nov 9 2018, 11:48 AM
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for those who received turbo-ed to 500 or 800mbps. do your package for IPTV upgraded too? as from aneka to ultimate pack?
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Nov 9 2018, 10:46 PM
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#2
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Nov 12 2018, 11:11 AM
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#3
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QUOTE(dickybird @ Nov 9 2018, 11:52 AM) Nope. But it was upgraded during the 2017 campaign. I guess you could ask to downgrade it if you don't use it. Can save rm30 with one of the regular packages. But I do enjoy my ultimate TV package. mine were still aneka plan even upgraded during the 2017 campaign. wanted to know who were ultimate package since 2017 campaign. so that i can get prove and show to TM. which i could entitle for ultimate plan. |
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Nov 19 2018, 04:03 PM
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Nov 27 2018, 12:35 PM
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Logged Report at Menara TM on the 5th Nov... Operator send an email to Turbo Team told to wait for 2 weeks.
Yet, after a week, i recheck with LiveChat... no log been record. Yet, relog the report once again. and told to wait another 2 week. today, check with LiveChat... here the result. -------------------- Operator : as per check, the estimation time TM will activate turbo speed before end this year Operator : TM will notify you once turbo activate to your account via call or email Operator : that estimation from our higher level team Operator : estimation time is give from our higher level, based on preparation of infrastructure, technology that will support turbo speed ---------------------- Means... Wait Lah! |
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Nov 27 2018, 05:12 PM
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#6
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Nov 27 2018, 05:14 PM
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#7
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Nov 27 2018, 05:25 PM
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#8
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QUOTE(sHawTY @ Nov 27 2018, 05:15 PM) Macha, use the "Show posts by this member only" function la haha... thanks for the method above.Then you can see all of my posts in this thread Did went to Menara TM at Bangsar. Nothing much already. that the nearest TM centre i can go. (at PJ) else, i have no choice to go Cyberjaya already. |
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Nov 29 2018, 09:13 AM
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#9
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QUOTE(excaliburcombo @ Nov 29 2018, 09:00 AM) After 1 week log complain regarding my bill goes up on turbo 800mbps upgrade finally TM give back discount and pay like RYE 17 price (rm189). Thanks TM Bro, can share full snapshot with your turbo package and pricing? would wan to fight the same benefit with TM.[attachmentid=10124840] |
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Nov 29 2018, 09:48 AM
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Nov 29 2018, 04:34 PM
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QUOTE(excaliburcombo @ Nov 29 2018, 03:22 PM) the new bill didn't take effect yet. They will refund excess on next bill cycle. Bro, i was also wondering why your IPTV package was Ultimate plan. and i still Aneka since FYE2017 Upgrade.i submit complain on livechat. Actually it depend on CS that take our chat. First time livechat CS said it's normal prorate and so on |
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Nov 30 2018, 09:33 AM
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#12
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Nov 30 2018, 02:20 PM
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#13
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QUOTE(aa123aa @ Nov 30 2018, 01:58 PM) ![]() ![]() Hi, do I need to tick off the box and submit it again? coz previously when tm open the website for us to check on turbo availability that time, i remember i have tick and submitted. Thanks. i did check with LiveChat, they said, is a urgent upgrade function. but, not confirmation on this whether you tick and submit. end up, still depend on the area and infra. hahaha... stupid function |
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Nov 30 2018, 02:28 PM
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#14
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QUOTE(eksk @ Nov 30 2018, 02:21 PM) niama i tweeted them no reply, i live chat , got time out.. so simple thing to ask whether need to upgrade BTU oso so difficult now only launch this thing.. Bro, Steady.for me, if BTU free for upgrade. upgrade jer. is a benefit for you also. no need pity them what. if i till my turn to choose. i sure tick (if Free). yet, still waiting my TURBO 800mbps. GERAMMMMM BeTul. Since Aug till Now... and i'm Phase 1. |
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Dec 1 2018, 12:30 AM
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#15
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QUOTE(excaliburcombo @ Nov 30 2018, 09:13 PM) Sorry actually on sms they reply refund within next 2 month not next bill cycle. I din got that package. I was did request yesterday. Their said, i entitled but if i go for it now. I wont will not entitled for turbo. WTF...[attachmentid=10125956] its came with RYE2017 package. would appreciated you could share your previous bill for reference? |
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Dec 5 2018, 11:47 PM
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Dec 5 2018, 11:52 PM
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Dec 6 2018, 12:18 PM
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#18
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Dec 6 2018, 12:31 PM
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#19
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Dec 31 2018, 02:02 PM
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#20
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QUOTE(fruitie @ Dec 31 2018, 01:54 PM) Mine was RM 189 for RYE 2017 100Mbps. Many as well paying this amount. Now paying RM 129 for 500Mbps because TM said my package is too cheap and cannot upgrade to 800Mbps. upgraded to Unifi 800mbps. paying rm210++ per month. but was hope can pay less but remove out aneka plan. possible? |
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