Cable performs as expected. Maybe your router isn't setup correctly?
Google says your Ethernet ports should gigabit capable. You probably to go inside your router through admin and check if your Ethernet ports are on auto or not.

This post has been edited by dickybird: Nov 2 2018, 03:55 PM

Anyone can provide me all the TM related email address so that I can file a serious complaint to MCMC?

All ports are gigabit port, hence the fullspeed in scenario 2.

Scenario 1 how do link your laptop to your router?

Direct cable connection, cat6/cat5e

At least not like me paying 149 for turbo'ed 100mbps

Why didn't you change to 129 for 100Mbps?

Bad short cable?

This post has been edited by dickybird: Nov 2 2018, 04:41 PM

Stil thinking of getting maxis 30mbps only coz not really a heavy user and no contract at all with TM.
Anyway i also wanted to find some time to visit TM point to see what they can offer me...coz now they come with all the unifiTV which i absolutely won't use it...

This post has been edited by jagjag: Nov 2 2018, 04:44 PM

The cables and equipment i use in scenario 1 and 2 are the same

No use Unifi TV then it's clear just switch to Maxis. Unifi TV is non negotiable.

Ya kah.. ok ok ..thks anyway i will go to TM and verify first...

What you want to verify?

i didnt get to try yet, as i am outstation now havent change the MTU thing, will get back next week to hometown and try

not sure if this helps, but.. try checking if your BTU >> Concealed CAT6 >> Router connection
shows Gigabit speed or 100Mbps.

if it's showing Gigabit speed, try performing speedtest again for
BTU >> Concealed Cat6 >> Router >> Laptop = 100Mbps
but with some restarts done.

if it still shows 100Mbps, try letting it run for some time 10-15mins, then test again.

try it with tm.speedtest.net website instead of the original version.


------------------

My 100Mbps sometimes drop its connection to 50Mbps, and while i'm troubleshooting it for some minutes,
it just cranks back to 100Mbps as per normal without doing anything - just a certain period of time.

not sure why, but it's not that serious (happened 1-2x times so far) so i let it be & just monitor it.

This post has been edited by pokchik: Nov 2 2018, 05:27 PM

Anyone one of here does received new router or get replaced with new router? I seen the SkyNet courier service sent 4 big carton of AsusTek router when I visiting TMPoint this Wednesday. But unfortunately I am unable to see the Model No. by the carton.

Would definitely glad to see TM started to providing different brand than TPLink or DLink haha.

gooding?

Heres an update. I only have one Cat6 cable connected from router to PC and not from ONU to router.

Iv just realized that Im still using the Cat5e cable that comes with the ONU. The light grey colored cable with yellow head sleeve, maybe its a very low quality cable .

Tomorrow Im gonna buy a short 1M Cat6 or Cat7 cable and test it out, hopefully thatll fix the problem. If that doesnt wok, ill contact TM.

Try reconnecting the cat5 cable again onu to router. Give the cable head a wipe. Sometimes oxidation occurs leading to performance issues.

Had the same issue. Troubleshooted using all methods found in this forum. Called up technician. Changed the modem another one time, (Dlink 842). Speedtest was promising, but to be monitored for a few days for the dl speed stability