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 I want my refund of RM10 due to GPRS charge, Refund of RM10 due to GPRS charge

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HippyTony
post Feb 24 2019, 03:34 PM

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Joined: Oct 2016
From: HKG tsai
QUOTE(hashtag2016 @ Feb 24 2019, 02:11 PM)
yes, and no.
when u will get it ,and u get it.
Even u use the same phones and same habit for years (or even decade) without issue,
suddently it just showing up..

I also a veteran hotlink user with multiple phones.
I can very sure that there is something wrong in their system that will trigger the RM0.10 gprs charge.

changing your phone setting or habit is not an good option, I'm afraid.
they should improve their system.
*
I agree with you, when you get it you get it, my hotlink been using it for 20+ years no issues with GPRS charges until towards end of last year, out the blue my RM20+ deducted every day for 2 months until all my credits gone. All my settings set up correctly and no deductions up to October last year. Maxis has a problem with their network leakage and I have to pay for their mistakes. On my Android phones I really have to dig into the settings to fine tuned the mobile data GPRS leakage. For now no further deductions. Btw Hotlink refunded all my $ on my Android phone. If you have iPhone it’s harder to stop this GPRS deductions.

This post has been edited by HippyTony: Feb 24 2019, 03:37 PM

 

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