Last week on Saturday, while I was waiting inside my car at this condominium suites at Serdang, I heard a loud thump on my car, went out to inspect as I suspect maybe the car infront of me accidentally bumped into my while reversing.

Unfortunately, it wasn't by the car but actually due to someone who threw a bag of sand from one of the unit and landed on the roof of my car. The guy who was infront of me and came out and ask what happened, I told him I myself am clueless who threw it and he introduced himself as one of the security guards patrolling that area, he was actually inside the car with his wife talking and both of them did hear the noise. After much talking, he told me he will inform the management of the building and also will be making a report on behalf for me as well and will get back to me. I

Yesterday, when I went to their managements office, the staffs told me that they are looking into this incident and also filed a report for me. They said that they are unable to trace the person who did that as there wasn't any CCTVS around the units or nearby. But what actually made me felt unhappy and unsatisfied is their tone of speaking and questions thrown back at me like what was I doing there parking at that spot, and we won't offer any compensation for that damaged caused by the residents of that building and they can even reluctantly told me to go make a police report and thats just about it.

I went to a nearby workshop to get a quote on how much needed to fix the car roof and it was around 700-800.

Do you guys have any advice on how to go about cases like this and did anyone experience this kind of incidents while parking nearby highrise residential areas? I know that the management will always say park at your own risk, but seriously, what If I was standing outside of my car while waiting? What if that bag of sand landed on my head instead of my car. Would I still be here? Also according to the security guard, this isn't the first time this happened, apparently this area is dominated by most middle eastern, africans or mostly foreigners, but this doesn't justify that they are more likely the culprit.

There was no indicator that it was no parking, but definitely not obstructing any moving vehicles. From what I heard from the guard, that spot is for contractors.

No construction going on at that time. But when me and the guard picked up the bag of sand.. It reeks of urine. Assuming that it was from a litter box.

This post has been edited by Omochao: Oct 17 2018, 04:04 PM

Today i just handed over the police report, requested them to provide their name of insurance company, they did provide, but when I called up their insurance company, they have no idea on that said building. Keep asking me to deal with the building management. But the staffs of the building management sounds very unhelpful and unapologetic. What can I do then?