Well I knew but the way they posted not really correct.

European people are smart people.

Most of them regards Huawei is very good brand and buy their flagship phone at expensive price in Europe.

It's not easy to impress European, I m glad to see Asian products are well praised by them.

Got Mate 20 Pro today morning. Been playing for it the whole day.

Pros -

1. look at battery charging is actually super satisfying.  (screen will show charging % for first few second, move super fast)

2. twilight color sooooooooooooo pretty.

3. picture taken are very impressive in general, especially Ultra Wide Angle. Macro mode are superb as well.

4. excellent face id (with raise to wake function)

5. Ultra snapshot - when screen is off, u press 2 times volume down button, it will instantly take a picture. Blazing fast and autofocus are all focus correctly. But i hope Huawei can put an option that the phone secretly took the picture without turning the screen and camera app on. (im not doing anything against the law )

Cons -

1. finger print scanner not so good. i dont mind the pressure pressing thing, but the fail rate are quite high. it need certain angle to make it work. In my last phone, i register my right hand big thumb twice in 2 different fingerprint, to make it almost 100% success rate, but Emui will prevent user doing it by showing "same fingerprint registered"

2. when zoom in photo u took, u will clearly sees that the photo were over processed. my friend's white cotton shirt were found shining (like silk surface) when zooming in.

3. another camera problem - front selfie doesnt support potrait mode(background blur) ? Already on master AI. Cant select background blur, dont know why.

4. after use for a day, i think this phone is a bit oversize for me. previously using samsung s7 edge.

5. in auto brightness, screen a little bit too bright for my preference.

6. another camera problem - timer is deep in camera setting, quite troublesome, wish this setting is on camera interface. samsung have a very good function when u showing ur palm to camera, it begin 3 seconds countdown and take the picture, i miss this function a lot.

7. Twilight back cover are fingerprint magnet. Love and Hate situation here, beauty with grease on it.


Overall, i love this phone. Up to my expectation. Will use this phone totally naked with no SP and back cover, hope it wont scratch that soon

Those who wanna replicate the testing for the screen issue can either
1) use the dark interface color in battery settings and open up the phone dialer
2) open up Spotify

Make sure the brightness is set to the lowest

The dumb one is the individual. Yesterday i went to huawei in pavillion asking for nm card. I asked the guy and he was damn clueless what is nm card. Lol.

Not try to back anyone. But I have experienced RMA with few manufacturers, among them are Apple, Samsung, HTC.
For apple, since here is just authorised service center, they won't simply give immediate replacement unless the issue has been officially announced by Apple and there is a replacement program for it. For normal RMA, yes they normally give 1 to 1 replacement (can be new unit or Apple refurbished unit) but only after they consult the 2nd tier support which is normally based in SG.

Since u said the huawei sales people handled it poorly, i am pretty sure those sales people at Apple reseller outlet cant do much better except to ask you to go to service center.

How to verify the batch no and OLED brand?

Just returned my phone plus all free gifts. According to sales person, no instruction or solutions from Huawei Malaysia yet whether any replacement, refund etc no matter where u purchased. All staff have no clues at all and not dare to say much on this phone.

Refund will be online transfered in 3 days.

Try Mate 20X, too big for me to put in the pant. Lol...

Well this is their current SOP. WAIT few more days till their country director back from China. May be some announcement will be made. Once u repair now, no more u turn.