Guys, need your expertise here. Is it correct that Hotlink prepaid plan status goes like this... Active -> InActive(Grace Period) -> Termination.

If this is correct, can someone enlighten me why my account went from Active -> Termination?

Hotlink Red App shows -> Active till xx XX. The following day line was terminated.

I checked with my friend on InActive period, it shows Termination on xx XX.

Any help appreciated.

Hi Ciypher,

Do you mind to share the screenshot of it?

Thank you

Can PM me for further..

Hotlink 2.0 plan does not have grace period. if not mistaken, minimum reload rm5 comes with 90days active period. it is different than the other plans.

This post has been edited by mydri: Oct 13 2018, 09:56 AM

Yes. You can top up rm5 to keep your line active for 3 months. They will terminate it if you don't have any top up within 90 days. I am using this plan for second sim card.

This post has been edited by engyr: May 11 2019, 11:44 AM

Already moved on to other service provider... Forget about customer loyalty...

Hi! anybody can help? my Hotlink 2.0 plan now does not have minimum reload rm5 comes with 90days active period anymore. i topped up RM30 (share a top up) on 26/05/19, but active until 31/05/19 only.

https://pictr.com/images/2019/05/28/0sArKQ.md.png

Same here share $3 this morning didn't get my 90 days.

Share a top up only have 5 days validity bro...
Need to use normal top-up to extend the validity

Already stated above, minimum normal top-up (not share top up) RM5 bro

This post has been edited by Mirrors_Edge23: Jun 1 2019, 10:10 AM

I shared a top up rm30 on 12/4/19, I got validity date 11/7/19.
Today I shared a top up rm5, I did not get new validity date.
Anyone has idea, did hotlink change rules?








Are you hotlink 2.0 user?

This post has been edited by engyr: Jun 5 2019, 08:42 PM